I have ios 4.3.3, but able to find the hot spot, can you help?
I have dwon louded ios 4.3.3, but still not locating the new function of hot spot in the setting, please help.
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I try to buy a magazine from I tune store they kept the money but i couldnt download the magazin. Can you help me please
Hello nasiatoska,
It sounds like you were charged for a magazine, but it was never downloaded to your iPhone. I found an article that has some steps to assist with this:
Newsstand-compatible apps automatically move to Newsstand. Tap and hold apps to arrange them in Newsstand.
Note: You cannot drag other publications into Newsstand.
If a subscription app or publication does not appear in Newsstand, verify that the app supports the Newsstand feature.
Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
Verify that you are connected to a Wi-Fi network.
Check Settings > Store to verify that automatic download is enabled for that publication.
You can find the full article here:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943
If you are still not able to access the magazine after following those steps, you may want to report a problem with the magazine purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
My two year son was playing with the ipad and must have input the wrong passcode too many times. As a result, the ipad was disabled with further message to connect to itunes. I cannot remember if the ipad was synced with my laptop from the outset. Can you please assist with which way to go about in order to enable the ipad as it is not even allowing me to input the passcode hence l cannot access the ipad so far.
http://support.apple.com/kb/ht1212
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I haven't been able to install the update. Can you help me?
I don't know what details you need. Sorry
Try getting the installer and installing manually. You can get the newest release here:
https://www.mozilla.org/en-US/firefox/all/ -
i have updated my iphone to ios 6.0.1 but it is not activating so please could you help me out....while inserting in itunes it showing no sim card inserted
All iPhones sold in Japan are carrier locked. The Japanese carriers do not offer unlocking.
You can not use that phone on a carrier other than the one it is locked to.
Sell it and buy one you can use. -
I'm trying to update my IPAD 2 to iOS 7.1.2 but don't have enough memory to do so. In I-Tunes I'm told to change my media sync options to gain more memory, but I don't know how. Can you help?
Turn off the check mark to sync your music and also the check mark for the video. Sync the device. This will remove the items from you iPad but still keep them on your computer. Install IOS 7.1.2. Then turn on the check marks for your music and videos and resync the device.
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My iPhone 4s Bluetooth is not working, I have ios 5.1 but just can't get my Sony erricson hbh-pv715 headset to connect to the phone, the phone can't find any Bluetooth device, can you help please
Yes it's in pairing mode, it worked fine with the 3GS but doesn't seem to work with the 4s, my 4s can't find any other bluetooth device, I think the problem ls with apple?
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I have upgraded my apple tv but I cant find the youtube app in it to watch videos directly on apple TV? please help
My router is up to date.....i havent changed any DNS settings. the location is set proper but after i had upgraded to ios 5.0 the youtube option went and all the other options as well....like flickr !!!!!!! its just not coming...
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My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music. I didn't have problems loading music originally, but this is a new occurrence. Could you help?
Hey, Thanks a lot. It took quite a bit of time to resurrect this ipod. I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new. This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted. Finally, it recognized my ipod and started to download each song. It took awhile as there was 602 songs, but finally it works. Yea!!! I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information. This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone. Take care, Karen
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i have a ifhone 4s ihave a problem in wifi it is gred ilve in a itly but i purches thin one in uk can you help me i bought it in before six month plz
See this one
http://support.apple.com/kb/ts1559 -
I install a Itune card on my Phone But I can not use because I do not know the security answer
I phone was my Mom's and she does not know the answers either can you help reset my security questions
PleaseHi sheba15,
Welcome to the Support Communities!
If you require assistance resetting your security questions, click:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
Have a great day!
- Judy -
I am tring to start work I masseg and facetime on my I pod touch 4g on IOS 6 but not work with my apple ID can you help my
Maybe here. You are not really provided much information like what happens when you try.
iMessage won't work after iOS 6 upgrade: Apple Support Communities -
When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?
I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out. -
I am unable to authorise my iPod Classic on my new hard drive. All previous hard drives have crashed or been repaired and I never deauthorised the iPod at the time. Can you help me to authorise it please?
Hello zoefromoranmore,
Thanks for using Apple Support Communities.
In order to deauthorize devices which you no longer have, you will have to use the deauthorize all command, found in the article below.
Deauthorize all computers
If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
Why should I deauthorize all of my computers?
To make sure that only you can play your content, or to free up authorizations used by your old computers. Here's when you should deauthorize all computers:
Your computer doesn't work anymore
You sold or gave away a computer and didn't deauthorize it first
What happens when I deauthorize all computers? Will I lose my content?
Just like deauthorizing a single computer, you won't delete anything if you choose to deauthorize all computers. You just won't be able to play content that you bought from iTunes on those computers until you reauthorize them. You need to have the computer to reauthorize it.
How do I deauthorize all of my computers?
Using one of your authorized computers, follow these steps:
Open your account in iTunes (you may need to sign in with your Apple ID). Or open iTunes, click Store > Sign In, and enter your Apple ID and password.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.
I deauthorized all of my computers. What should I do now?
Reauthorize each computer that you want to use with iTunes. Go to Store > Authorize this computer and enter your Apple ID and password.
Deauthorize your computer using iTunes
http://support.apple.com/kb/HT6283
Take care,
Alex H. -
I am trying to install Kodak printer ESP C310 but it says a firewall is blocking the installation. Can you help?I am using windows XP. I have searched port 5353 and this is enabling Bonjour.
You could check this article, but it is about Firefox itself not having access.
: http://kb.mozillazine.org/Firewalls
Could you provide the exact wording and punctuation of the message, and try Googling that yourself -- when you google leave out unimportant words and punctuations, group words that are still together as in original message within quotes or with hyphens so that google will look for those words together in that order.
Maybe you are looking for
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