I have iOS 4.3.5 and I cant update it. What can I do about this?
I have downloaded the latest version of iTunes because I thought that was the problem, however it also says my iPhone software is up to date, so it doesn't offer the latest iOS. I can't do this from my phone as I don't have software update. Any ideas on what I can do?
I'm not sure to be honest, is there a way I can check? I'm guessing it is though as it was recently fixed.
Yes, I'm using iTunes 11.
It says,' the iPhone software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later.'
Similar Messages
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Hi, I am trying to update my ipad2 from ios 4.3.3 to ios 7.0.4 after i have downloaded the update it cant update my ipad it gave me error 3194
what can i do. ThanksiPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
I don't understand why, but I no longer have any songs on my ipad on iTunes... I'm devastated because that is a lot of money I have lost :( please help!!!
You haven't lost them, you can download them all again without having to pay for them again. It might be a pain in the butt to have to do it, but you will get them back. The forts thing that I would do is to reset the iPad and see if the songs come back.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If they don't come back, go to the purchase tab of the iTunes Store and tap on the Music tab at the top. Them tap on Not on this iPad. You will be able to download all of the songs by tapping on the close icon next to the song. -
how do i get back missing digits that came off with the sticky strip to redeem voucher
If the page that you posted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I have iOS 10.7.5 and if i update to Mountain lion 10.8.2 will i lose all my old applications i've purchased and other software i've downloaded? and what is time machine ?
No. You will not lose any of the applications and data will be safe.
But make sure that you have working backup. This is very important.
Time Machine is the built-in backup software/application.
Best. -
My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?
Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M. -
product name - iPhone 4s
memory - 64 GB
storage capacity - 56.6 GB
version nos - 8.1.1(12B435)
the WiFi on my iPhone 4s is not working, i have gone to the settings and tried to switch it on but it shows the gray slide and refuse to turn on, what should i do about this.iOS: Wi-Fi settings grayed out or dim - Apple Support
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I have forgotten my passcode on my iPad. It was synced to a different computer that I no longer have. What can I do about this and if it at all possible without losing everything that was on it. Thanks for the help.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
````````````````
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
Everytime I try to start FaceTime it says: "There has occured a problem with FaceTime. You have to stop FaceTime and start it again" What can I do about this?
Same problem as well as the network failure. Apple Care was suggesting a full reinstall and I declined. I thought it worked once but I can't be sure ... it might have been Skype which works perfectly.
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Hi need help, when i am trying to compose any new sms, there is an old sms appearing by default on my phone, it so happens that i have to delete that sms and compose a new one, how can i over come this problem.
Regds.
NagarajOn my iphone, when I get into Messages, I see a list of message thread names and at the top right is an icon with a square and pencil coming out of it. If I tap it, I can begin composing a new message with having to deal with any others.
If on your screen you see one or more message "bubbles", then press the "Messages" button at the upper left to go back to the home page for messages. There you can tap the compose icon. -
TA48312 hello i have an old powermac G4 and i cant update past 10.0.1! can anyone help
hello, i have an old powermac g4 and i cant update it past 10.0.1? can anyone help me in any way please as it is really annoying me now?
thanksBDAqua,
Thanks for the response.
Apple has used the term "Digital Audio" to identify this machine. System Profiler has the following information:
Machine Name: Power Mac G4
Machine Model: PowerMac3,5
CPU Type: PowerPC G4 (2.1)
Number Of CPUs: 1
CPU Speed: 800 MHz
L2 Cache (per CPU): 256 KB
Memory: 768 MB
Bus Speed: 133 MHz
Boot ROM Version: 4.3.3f2
Serial Number: XBxxxxxMK9
Sales Order Number:
Yes, I could connect them by ethernet if all I wanted to do was transfer files, but I would like to network them so I could use wireless internet. The machines are not always so close together, I did that to simplify the testing. With the very slow transfer speeds I am reluctant to move ahead with the internet step.
<Edited By Host> -
I have forgotten my master password and my admin password. What can I do to get the passwords or reset them?
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I have upgraded my itunes to 1.4 on my windows xp service pk 3 system and now it won't recognize my ipod and let me sync it half of the time. What can I do about this?
It's not a "Reset" (except for the Reset of the iPod and possibly powering off the computer). It's meant to be a test to see if there might be interference between connected USB devices, or if the total power draw of all connected USB devices is too high for your computer's USB bus. If it always works when the iPod is the only connected device, but only sometimes works when you connect it with other devices, it may be one of those issues. When it works, the set of connected (or active) devices is OK.
If this is the case, you can go through a process of elimination to determine which device or combination of (active) devices causes the problem. NOTE: If one of your devices is an external hard drive that gets power from the USB port, power draw may be higher if it is currently active (spinning). Also, the power draw of the iPod may be higher when it is charging its battery and/or syncing.
Or are saying that the connected USB devices does not seem to matter, but doing a computer shut down always makes the iPod connect immediately after startup, but then the problem returns later? -
When I have installed updates for Firefox in the past, I have always lost my bookmarks. Why does this happen and is there a way to avoid it? I want to install the new update for Firefox but I am afraid of losing my bookmarks again. What can I do about this?
Welcome to Apple Support Communities
Do not worry. Hold Sleep (the button you have at the top of the phone) and Home buttons at the same time until your phone restarts, and then try installing the iOS update again. -
I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. It was fine until the latest update. It's very frustrating. What can I do about this?
Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy
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