I have ipad 3 locked with the icloud, serious problem
hi...
I have ipad 3 that my father used it and he did an icloud account and now I took the ipad and I did a restore, now it's locked and it requires the password and we don't know it, not even the email of this account and not the answers for the questions, we just know the icloud id, I have all the documents of purchase but no one here wants to solve the problem, I don't know what to do, need help....
thanks
The primary email address should be the same as the iCloud ID if you know that. You can reset the password for the iCloud ID if you have access to the email account as explained here: iCloud: Change your iCloud password.
If you don't know the ID or the password, you will have to get these from the original owner, or have the original owner remove the lock as explained here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account. If the original owner doesn't know them, he/she can take the iPad to and apple store with proof of purchase and request assistance.
Similar Messages
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my ipad has locked with the note " this ipad hasn't been backed up in two weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi.............I dont have a lock on it but i cant get rid of the above message bow to allow me access to back-up as requested. Any ideas?
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the device again -
My ipad hasnt been used in 4 wks. As a result, it has been locked and can't be opened. The message" iCloud backup - This iPad hasnt been backed up in 4 wks...." and wont open. Anything I can do to troublehshoot w/o going to Apple?
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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I have an iPad Mini which after charging has now frozen with the iCloud Backup text box in the middle of the screen and OK 'button' registers when tapped but remain locked with nothing operating. It is fully charged.
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in, locked and connected to WiFi". Even after doing that, I am not able to do anything with the iPad - neither able to reboot nor able to get to the homescreen. The dialogue box doesn't go at all even after pressing OK a hundred times. I treid tacking the back up through itunes and through 3G conncetion but of no avail. Please help
I too have been having this issue since about 12/14. That is around the same time I got the Ipad for my kids. I am unsure if it is related. I have tried logging out of icloud/deleting it and trying again. Removing most of the apps to sync. I reset my router. All of the attempts have produced zero results. I will be anxiously watching this thread for some help. Good luck to you also
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Hi, i have an iPad4 and for the last two days it has been stuck with the iCloud Backup pop up. I cant click on OK or turn it off. It has been connected to a wifi network and left locked and plugged in all day. Any one got any ideas please?
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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My husbands ipad has froze with the message he needs to back up to his icloud account. He has tried switching off and on again to no avail as message is still there and is now trying to re-charge it. Any suggestions?
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually. This is frustrating because I cannot add to those albums from mobile device, I have to add to them during a Mac sync. I would like to be able to use my iCloud albums to organize my photos but if I cannot access them from apps it seems pointless. I will end up having to maintain both an iCloud library and a separate iPhoto library which is more work that seems necessary. I want everything easy to organize and access. It seems like in this age where most people are more likely to use their mobile devices than their Macs (and some do not even own Macs) that there should be a mobile solution. Hopefully I am simply without a clue and you folks can help me out with a fix or a source of info as a solution. I have not found answers yet.
gail from maine wrote:
Hi keriah,
When you go to Settings>Pages, do you have the "Use iCloud" option turned on?
Cheers,
GB
That was it! Thanks!!! -
Why are all my movies and tv shows from my library now on my ipad with the icloud icon? I have turned off all icloud related services. I have never used it. On top of that, my ipad now gets stuck on step 5 of the sync - waiting for changes to be applied and never finishes.
HelpHi, go in Settings, under Videos turn off "Show all videos" this will remove the purchased videos to be displayed in the Video app. The same can be done with the music.
As for Step 5, connect you iPad and on the summary Tab, uncheck
"Sync only checked songs and videos". Then wait, it takes a while but this made it work for me after many restore attempts.
good luck -
When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!
Hi mChelle,
Follow the instructions that best apply to your situation in the link below:
http://support.apple.com/kb/HT1212
Cheers,
GB
Oh - I see that you have that article linked to your post above. Read the entire paragraph in item #1. It tells you what to do if it is asking for a passcode. -
My ipad is froze with the message iCloud Backup This ipad hasn't been backed up in 2 weeks etc. I have connected it to iTunes on my laptop but still froze...suggestions?
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use it again -
My iPad is not syncing calendar events via iCloud that I enter on my iPhone 5, but events entered on the iPad are syncing with the iPhone.
On you phone, go to Settings>Mail,Contacts,Calendars>Default Calendar and make sure you have selected a calendar listed under your iCloud account as your default. If not, make this change, then enter a new event on your phone and see if it syncs properly now.
If your settings are already correct, or if after changing them it still isn't syncing properly, make sure all the calendar events on your phone are in your iCloud calendar. If not, enter any missing events either on your iPad, or on icloud.com from your computer. Then, after your iCloud calendar is up to date, go to Settings>iCloud on your phone and turn Calendars to Off. When prompted, choose Delete from My iPhone. After a minute or so, turn Calendars back to On to sync your iCloud calendar back to your phone. Then try adding a new event on your phone and see if it syncs properly now. -
I have a iPad and iPhone with the same Apple ID, but on Game Center I have used the same id for both devices and they are two different profiles and I was wondering how to have one of the accounts on both devices.
Hi Jamesdwills,
Welcome to the Support Communities!
If you are using the same Apple ID on both devices, the Game Center profile should be the same.
Check out this information from the iPad User Guide. Try signing out of the Game Center on both devices and then sign back in with the correct Apple ID:
Using Game Center
http://support.apple.com/kb/ht4314
Game Center settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a13d039
Game Center settings
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
Allow invites
Let nearby players find you
Edit your Game Center profile (tap your nickname)
Get friend recommendations from Contacts or Facebook
Specify which notifications you want for Game Center. Go to Settings > Notifications > Game Center. If Game Center doesn’t appear, turn on Notifications.
Change restrictions for Game Center. Go to Settings > General > Restrictions.
Cheers,
- Judy -
My wife and I each have an apple computer and an iPhone. Setting them up with the iCloud put us on the same account. I take a lot of photos on job sites and she takes her own photos we have to scan though each others photos to find our own. How do I separate the accounts without one of us losing our own stuff?
Decide which device will be changing accounts. On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it. -
The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
Requirements for Mountain Lion:
http://www.apple.com/osx/specs/
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