I have iPhone 4 s. It's not being recognized by itunes when I plug it into my laptop
I have itunes already installed on my laptop. But when I plug in my iphone, it's not being recognized either by my laptop or itunes. It can't even be synced by itunes. What should I do?
Hi Octbelle!
I have two articles for you that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for using the Apple Support Communities!
Cheers,
Braden
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Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
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ThanksHi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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Cheers,
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kenna_audrey,
We've an article (linked below) that details a number of troubleshooting steps which can help get iTunes to recognize your iPod.
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HT1351 my ipod is not being recognized by itunes when it is plugged in via usb
itunes is not recognizing my ipod when i plug it in via usb port
http://docs.info.apple.com/article.html?artnum=304434
http://docs.info.apple.com/article.html?artnum=93716
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
Have a read ........... -
IPhone 5 and iPad 3 not being recognized by iTunes
I have tried this:
[url]http://support.apple.com/kb/TS1591[/url]
and this:
[url]http://support.apple.com/kb/ht1747[/url]
and this:
[url]http://www.apple.com/support/iphone/assistant/itunes/#section_7[/url]
I have tried different usb cables and ports and turning the lightning part of the usb cable over. I have done a soft and hard reset on the phone. I have turned off and restarted my computer.
I have OSX 10.6.8, iTunes 11.0.4, iOS 6.1.4 (6.1.3 on iPad)
My phone charges when plugged in and iPhoto recognizes it and opens when plugged in. I am also seeing both in the Image Capture program. I have been able to get the phone to appear in iTunes, but iTunes freezes up and does nothing.
Also, same issue and problems as above with my iPad 3.
This is the error message I get:
[IMG]http://img.photobucket.com/albums/v449/brtaus/iTunes_zps29ea986b.jpg[/IMG]
I have installed and tried to use iTunes 11.0 and 10.7 but no luck. I can get my phone to show up but then iTunes freezes up and I have to force quit. I can get my ipad to show up but when I try to sync, iTunes freezes up and I have to force quit.
I didn’t have an issue until I updated iTunes to version 11.0.4See http://support.apple.com/kb/TS1538 for troubleshooting help.
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My iphone isn't showing up in itunes when I plug it into my laptop.
Even after I plug my phone in with the cable it doesn't show up in the top corner like it's supposed to, so I can't download any of my new music. I have the iPhone 5s, and I have the newest version of Itunes so it's not that it's outdated.
Hello NicoleAnn219,
Thank you for the details of the issue you are experiencing with your iPhone and iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!
Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.
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IPhone not being recognized by iTunes
My iPhone is not being recognized by iTunes. I have iPhone original version with the latest software OS update. The phone was reset because of unrelated problems, and I need to connect to iTunes for it be operational! iTunes 9.1 on my computer... my iPad syncs with no problem but the iPhone is not even showing up as a device on the iMac or MacBook!
I have followed the steps on the Apple Support website, but the problem persists. What to do next?
thanksYour computer detail provided indicates you have a Mac and the link you provided is for Windows - at least for the software conflicts portion the link went directly to, although some of the troubleshooting steps are similar.
Here is the link for OS X.
http://support.apple.com/kb/TS2050 -
My Iphone is not being recognized in Itunes on my laptop. It is charging, so the USB port is working. My Iphone does work on another Laptop in the house and My wifes Iphone is being recognized on the same laptop that mine is not. Any suggestions?
The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version? -
Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that
Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747. -
I have an ipod touch that is not being recognized on my pc. Can anyone help?
I have an ipod touch that is not being recognized on my pc. Can anyone help?
Go here:
iOS: Device not recognized in iTunes for Windows
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