I have Iphone 4s that is on warranty but its screen has stopped working when i peek in with a external light it shows iphone disabled. and can not restore from i tunes as well. i am in pakistan and phone was bought from Canada. how can i get assistance?

hello can apple help me out.i am from Pakistan, i received iphone 4s as a gift, it was purchased in canada last march 2012. unfortunately its screen stopped working and inside screen when i try to look with external light. there was message "iphone disabled for 60 minutes" i tried restore but could not it downloads update but does not do anything i am heck upset its really something means to me alot. I tried to find out warranty claiming process but here in pakistan it has not been officially launched. Why so ? in a country where 50% people are using iphone and apple is not there? i was really shoked. well i really need help.please guide me how can i get it replaced or anything that can be claimed in warranty.it is still on warranty. But i am in pakistan where i can not find any istore where they deal with warranty. Please guide me i have studied alot and have read stories about people having same experience and apple helped them alot. I am amazed that i been giving marketing presentations on a brand which is not in my country but heared much "good" about you. and was having great experience of your device. Please dont make it true what i have heared about you.
Regards.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

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811567dd-5cd1-475d-af77-0e9ae02241e1 9/19/2013 6:38 AM

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