I have iphone 4s that won't sync. Using windows 7, iphone software is up to date as is itunes. Itunes says sync session could not be started when iphone plugged in or over wifi.
Have tried to sync my iphone 4s over wifi and using usb. Both methods unsuccesful. Have checked to make sure updates are not needed for iphone and itunes, have evem restored iphone system which wiped music, pics and apps from iphone. Message comes up saying "sync session could not be started." Windows 7 recognises iphone is there, as does itunes but itunes will not sync with iphone. Don't know if it helps at all but i did recently add an old 2nd gen ipod mini to the same itunes. Would this have any affect on iphone not syncing? Any advice would be amazing as this is very frustrating. Thank you in advance to anyone who can help.
You get this message when trying to back up to iCloud? That error message is normally associated with backing up to your computer using iTunes, not backing up to iCloud. Check Settings>iCloud>Storage & Backup to be sure iCloud Backup is turned On at the bottom.
Similar Messages
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What can I do if my iphone4 is not turning on and itunes is saying "Session could not be started" when I want to sync it so I can restore my phone?
Hold down your on/off and home button until you see the Apple logo, but first plug your iPhone into a power outlet to make sure it has enough battery power.
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Itunes could not sync information to the iphone because a sync session could not be started
How to fix this sync problem ?
[Reposting from another, similar thread which I started]
Hey. I "fixed" the issue for myself, although this fix might not be available to you. I have a home laptop and a work desktop both running W7. I was syncing contacts with my work computer because that's where most of my contacts originate, but it isn't essential that I do so. I exported my contact database from my work Outlook to a .pst file, dropped it in Dropbox, came home and loaded the updated contacts, and then synced the phone. It worked fine and I suppose that's how I'll have to do it from now on.
I've had random problems since our company "upgraded" to a Windows Exchange server with user data getting corrupted. After the server pushes updates to our desktops, I've had things like Firefox settings disappearing and such. I assume this was similar and iTunes couldn't find my contact database, or it was corrupted in such a way that it still works fine in Outlook but can't sync. Anyway, I don't have the time or patience to solve this on the work box and I don't know if I ever could. My eventual fix (probably coming soon) will be to buy a 4S
Good luck with your phone. Have you tried a restore? -
Also despite downloading iBooks, I cannot read my ebooks.
You can try deleting the iPod Photo Cache folder on your computer and then try to sync again. Read about it here.
http://support.apple.com/kb/TS1314 -
Since the upgrade, I have been hounded by error messages that my iPad and iPhone cannot be backed up to iTunes because a session could not be started, then a following error message that iTunes could not sync inforimation to iPad/iPhone because a connection could not be established.
Now I have gone throught various discussions and have done - rebooted both Mac computer and iPad/iPhone; changed USB cables/ports; deleted iPod cache; reset settings to both iPad/iPhone; tried syncing over wifi; and removed contents of lockdown folder. And after all this, the error messages just keep rebounding back.
So apart from doing a system and/or iTune re-install, is there any assistance from Apple about this?
This is very un-Apple and reading the Windows section of this discussion, people are not happy. Oh, I'm not happy too...I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK. -
ipod sync problems
ipod 2.2.1 touch OS10.6.8 itunes 10.6.1
The photos sync but the calendars and contents will not. I keep getting this error message...
«iTunes could not sync information to the iPod «name of iPod» because a sync session could not be started.»Greetings,
See this post: https://discussions.apple.com/message/12799057#12799057
Cheers. -
I have ePub documents that won't open using iBooks, how can i get them formatted so that I can use them
You could try downloading a program called Calibre. It is very good at converting files between formats. I use it all the time to convert PDF's from work to read on iTunes when I don't want to have to keep zooming in and out to read the actual text.
I know that iBooks will read PDF's but they can get pretty squashed down some times. Especially if the original font was small to begin with. So I run them through Calibre and then email them to my phone and open them in iBooks. -
My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues. -
Since I upgraded to iTunes 10.7, I can no longer sync my iPhones nor my iPad.
For all devices, iTunes says "could not back up ... because a session could not be started".
I'm on w7x64, updated.
I have already tried to re-install, reboot, stop/restart Apple mobile devices service, without success.
Thanks!I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users. -
IPhone 4 won't back up... because session could not be started. Please Help
iPhone software: 4.3.5
iTunes: 10.5
Windows 7
Okay so here I am trying to back up my iPhone 4 to get it ready for iOS 5 update, but for some reason it wont back up.
I get the message:
"iTunes could not back up the iphone … because a session could not be started with the iPhone."
I searched around the web to try to find a solution and have tried every single one;
Changing the time zone on computer.
Deleting previous backup. (made a copy put it on external drive just incase)
Disabling AppeMobileDeviceService.exe .
Re-Installing iTunes
Restarting iPhone
None of those have worked. What is it that I am doing wrong???@operea724 & DebyP
I figured out a somewhat simple fix for this problem...I tried searching the internet for solutions, and it took me a couple of trial and error tests before winding up with this very simple solution. It also fixes those with problems with a blank iTunes store after updating to iTunes 10.5.
Resetting the winsock process will fix it. And how to do it:
1. Close all running programs. Then, click on Start Menu -> All Programs -> Accessories -> Right Click on Command Prompt -> Click on Run as Administrator (or simply click on Command Prompt if you've got UAC disabled)
2. Enter the following command line in the window: netsh winsock reset
3. Press Enter and then it will ask you to restart your computer. Do so. This should fix the CPU Usage and blank iTunes store problems.
4. Once done restarting, check your Task Manager whether the situation changes or not. If it still persists, try repeating the process...if it still doesn't work...well I guess that's the time that one should contact a local Apple store and ask for a fix...=)
So I hope I was able to help with this response...=) -
I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
This is a new problem for an IPod Touch I have had for a year. The IPod is hooked up by cable and appears in ITunes. I can examine all the content on the IPOD and I can click "sync". It goes through to Step 7 and then the error messages occur. First "a session could not be started with the IPod" and when that dialogue box is closed, the message "a connection could not be established to the IPod."
Maybe:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities
iphone could not be synced sync session failed to start...: Apple Support Communities -
Since 2 updates I started getting iTunes could not back up the iPhone 'my IPhone' because a session could not be started with the iPhone. This is happening with my iPad and iPhone. I see hundreds of complains on this issue starting from last year and obviously Apple has no clue how to solve this error. I went through the solutions and spend over an hour deleting backups resetting lockdown, restarting and nothing is working. Are they serious to ask us to disconnect all other USB devices to sync our equipment everyday to solve their problem? iTunes is the worst program I have seen on the market in the past 10 years. It reminds me of DOS programs that could only do one item at a time. You click a command and just wait and wait and wait. Of course they want me to call customer service, wait for x time to talk to tech support and then spend more time. I don't have the time. I spent a lot of money to get an equipment that should work as advertised and not spend further my valuable time. I have reached my limit with Apple and that crap iTunes. I'm calling for a divorce.
[By the way, your spell check doesn't recognize your own products such as iPad, iTunes and iPhone. Such an embarrassing company.]Do you happen to be running any processes that Apple doesn't want you to use? (Jailbroken?)
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ITunes could not back up the iPhone because a session could not be started with the iPhone
Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
It now runs fine but when ever i sync in get the error "iTunes could not back up the '' iPhone because a session could not be started with the iPhone"
I have tried deleting the existing backup as suggested in the forums but that didn't solve the problem, and now i have no backups at all
I have restarted the iPhone & the computer but the error is still the same.
PS i have "Encypt local backup" selected, if i try to unselect that option at the moment it says my password is incorrect, my password is correct, i made a record of it & know exactly what password i used but iTunes is saying it is wrong, is this because i have no backups at the moment or is iTunes completely broken
I have also tried to backup to iCloud as a temporary measure but it says i don't have enough space so must buy some!
Any help would be appreciatedCould be that iTune can't read your latest backup file. You might have to delete it, follow this article to find out how to delete the backup from the list: iTunes: "Backup could not be saved on the computer" alert message
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Itunes could not restore the iphone because a session could not be started with the iphone
Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However, I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.
Hello brendalhl,
After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
"... a session could not be started."
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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