I have iPhone 5, 15 months old dropping calls!

I bought this phone with 64gb and it was not cheap! My autistic son wanted something powerful with space for game apps! About 10 to 12 weeks ago the phone would consistently drop calls. I would have to call back, very annoying fir a phone whisper primary feature us phone calls! I spoke with 3 the carrier and they were excellent and after the diagnostics did not come up with anything they sent me a new sim just in case. This did not help and phone calls were still being lost! To add to this I would turn my phone off at night with about 40% battery remaining when I turned it on it would shut down and say battery needs charging. I decided this was intolerable and booked a Genius Bar at The bentalls centre Kingston. It was busy I waited an age and eventually git to see a smiley young man who seemed very pleasant. He listened to what I had to say then connected it somehow to his iPad and voila.. He showed me a graphic saying my battery was normal and calls dropped were down to carrier not phone... Thank you he said and I had to leave. I know this is wrong as I had a new 3 sim also my eldest boy has an iphone 5s on three and his never drools calls when mine does and were in the same room!!

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick your country from the drop down menu for your options
Be aware the warranty is NOT international
It will only be fixed in the Country of purchase .

Similar Messages

Have iphone 4sabout 2 months old .the battery will not charge any ideas?

my iphone 4s is only 2 months old but will notcharge any ideas gratefully appreciated.

How are you charging the device?
What cable are you using?
Are you plugging it into a wall outlet or a USB port on another device?
Have you tried more than one cable?
Have you tried more than one power source?
Have you tried restarting the device?
Have you tried resetting the device?
Have you tried resetting all settings?
Have you tried restoring from a backup?
Have you tried restoring as new?

HT201407 i have iphone 4s one month old it is heated up and loss charges without using

I have 1 mounth old iphone 4s, yester day started to loss chage fast and today started to heats up without using the phone. what i should do

http://support.apple.com/kb/TS1398
also power cycle your router.

I have an iphone 5, 2 months old. i am having trouble connecting with any device through bluetooth.

i have an iphone 5, 2 months old. i am having trouble connecting with any device through bluetooth
can not find any other device .like my car CD or other bluetooth audio device even my laptop.
i will be grateful fi some one can help
best regards
sam

And I forgot to mention I have just changed email addresses so with the old email it was all working then with the new email I'm only functioning one direction.

Replacement iphone(hardly one month old phone) is a new one or refurbished ?

Replacement iphone(hardly one month old phone) is a new one or refurbished ?
I am facing lot of issues with my iphone 3gs.Please i request you guys dont buy any apple products here.its waste.I bought my iphone one moth back when i use GPRS(internet ) on my phone .it will shut down and gets heated.Went to imagine(Authorised apple service center)they said will replace the phone when i went to collect the phone they said it a new one when i check the connector it was having all dust in it.WHEN I ASKED THEN AGAIN THEY SAY ITS A NEW PRODUCT.HOW COME A NEW PRODUCT HAS DUST COLLECTED IN CONNECTOR DOCK.
Replace the phone with a brand new phone.

There should be no way to tell. The dealer/store shouldn't know either. It should be good as new.
The warranty clearly states that it can be a refurb unit. You have no say in the matter.

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?
ronald1094

Try #5.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iphone 4s, 2 months old hangs often. What should I do?

My Iphone 4s,2 months old hangs often. I bought this in India. When compared with Iphones bought in the US/UK, I see lots of difference in the sharpness in display too. Though the clarity and quality of screen is secondary, the phone hanging often is my major problem I am facing. What should I do to avoid this?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
should I bring it to apple ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
Replacing or even suggesting replacing hardware without doing basic troubleshooting first is not very smart.
If basic troubleshooting does not resolve, take it to Apple for evaluation. There is no obligation to pay for anything, the evaluation is free.

I can't have more than a month old mails on my mail

I can't have more than a month old mails on my mail

Open Mail's Preferences (under Mail in the menu bar). Choose "Accounts". Under your account(s), check the time limits shown in the "Mailbox Behaviors" and "Advanced" tabs.

Iphone 4s 2 months old battery drains

my iphone 4s is 2 months old and the battery goes from 100% to dead within 2 hours.. the problem started this weekend.. using version 5.1.1 Location services are off, brightness is at 40%. I haven't downloaded any new apps..

Restore iPhone with iTunes on computer. At end when prompted, Set Up as New iPhone. See if the battery is better. If still problem, all iPhone 4S have full Warranty, make Genius reservation and take to Apple for resolution.

IPhone 4: Blank text messages, dropped calls, slow Internet connection

I thought I was going to be so happy with the iPhone 4 but I am very dissatisfied... Every time I am on the phone the call drops, called AT&T and they can't help and transfer me to apple, still no answer from both parties. I could not believe that they said to use DUCKTAPE.... Are they being serious??????
Also, when I send a text message, most of the time the person receiving the text says it is blank. Has anyone else experiencing this problem?

I just bought a couple of iphone 4's last week (one for my wife and one for me). After two days of using it, my wife commented that her sister (who lives in Los Angeles, we live in Seattle) was receiving "some" messages blank. Originally I thought it was related to my sister in law being on a T-mobile network or just because she was using a different phone.
However, last night, a friend mentioned exactly the same thing. Out of three text messages I've sent, two came in blank, no text.
My theory: We both text in English and Spanish, therefore we have two keyboards loaded on the iphone, so we can switch easily. I have a feeling the special characters in the spanish language is what deters people with other phones/different network to receive them properly. I will switch my keyboard back to English only and post my results.

Verizon iPhone 5 with iOS 7 dropping calls

Updated my VZW iPhone 5 to iOS 7 a few days ago. All was well (after some initial angst) until today. Now experiencing dropped calls about 2 minutes in. Phone reverts to lock screen. After calling back, no problem. Called VZW and they did the usual phone diagnostics, reset, etc, from another phone. Made a call while VZW was on the line and had no problem. Then it happened again later in the day. Anybody else? Any solutions?
BTW: The VZW person volunteered that they are getting mucho calls re iOS 7, especially battery drain and dropped calls. Said Apple is "aware and working round clock". Seems to have become a routine.
What say y'all??

UPDATE
The last time I had a "call drop", I noted that it was again when receiving a call with the phone asleep and that the phone returns to the Lock Screen as opposed to showing "Call Failed" in the Phone app. Then I noted that the "drop" occurred at exactly 1 minute. It struck me that that was the time I had set for "Auto-Lock", and I wondered if that was what was happening. So, I changed the "Auto-Lock" setting then returned it to 1 minute. I asked wife to call me with my phone off and there was no "Drop". Good sign, and we all know settings can get corrupted; but I'm still wanting further "successes" before declaring victory.
Thought I'd pass this along as food for thought.

I have iPhone 4s 8.1.1. Call failed

Hello i have iPhone 4s. 8.1.1 and i am facing call failed problem after 3-4 minutes and some time cant make any call for 1-2 mint plz give me any help to fix it out

Welcome to the community: No Service...after iOS updating to 8.1...?

Iphone 4s 1 month old Shuts off with battery life remaining!

Just wanted to put this out for others to see.
I bought this iphone online from Cricket brand new in June 12, 2013, didnt activate it till July 9, 2013 and today 8-2-13 I had to take it to Apple to diagnose because it was shutting down by itself even though it was showing 50% battery remaining and would not boot but showed the "battery icon with the red bar inside" indicating it needed to be charged. However, when you did charge it and then booted it, it would show that there was 50% battery remaining since that was the point it shut down at and started charging from that point or at whatever battery %(percentage) it shut down at. Initially it started turning off the 1st week at 5%, then 10%, then 15%, then 20%, then 21% and so on until by the end of 24 days of light use it was shutting off at 50%. I took the phone to Apple and the Apple employee saw the problem i was having and had a technician open it. Apple's conclusion from the store was 1. The battery was working 100%, 2. Everything inside looked original" (It should, it was a new phone, not refurbished). So basically the iphone 4s was defective but he didn't want to say that. The problem was Not the battery but something hardware or software related. They gave me a new iphone 4s to replace mine since it was under warranty for 1 year and thanfully Cricket didn't charge to reactivate the phone otherwise Apple was refusing to take liablitiy for a defective product and pay the activation fee had Cricket charged me even after i spoke with the manager. Hopefully this phone will be ok, otherwise its another trip to Apple.
Bottom line is it was not the battery but something defective with the hardware or software for anyone else that might be having this problem. IF your phone is under warranty I would have them look at it.
Good luck.

The first time this happened to me was at noon and the battey was about 80%, then again about 4pm and the battery was about 53% and again like one hour ago. This is very anoying, i am happy with my new phone but i feel bad about this issue.

If I upgrade to Lion do I have to buy the upgraded i Work suite? The one I have is only 3 months old.

If I upgrade to Lion do I also have to buy the upgraded i Work suite? I just bought I Work from Apple three months ago.

You don't have to buy the new version and you aren't forced to apply the updater 9.1
It would be useful to read the thread :
https://discussions.apple.com/message/15964963
Yvan KOENIG (VALLAURIS, France) jeudi 18 août 2011 23:16:35
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

I have iPhone 5, 15 months old dropping calls!

Similar Messages

Maybe you are looking for