I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call
I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call
Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling
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Connect it to iTunes and restore it.
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Try:
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- Also try DFU mode after try recovery mode
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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hi there /
i want to ask that i was play with my iphone for the zoom and i was missing control
and the screen become bigger and i can not fix it again i want help please
thank you
samer form rotherhamHi, samer.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
iOS: Home screen icons are magnified or large
http://support.apple.com/en-us/HT203332
-Jason H.
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