I have iPhone 5S after updating to IOS 7.1.1 my camera stopped working!!!!

After updating to IPS 7.1.1 my camera stopped working, it's just a black screen.

Hello Darth Evans,
The troubleshooting steps below can help get your iPhone's camera working again.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

Similar Messages

  • My iPhone 4S after Update to IOS 6 Wi-Fi Not Working

    My iPhone 4S after Update to IOS 6 Wi-Fi is Off ( Not Working ) But When i Downgrade to 5.1.1 Wi-Fi is Working. I Could not figure out what is the issue. Does any one Facing the same problem. or Have Solution.????

    The iPhone is not JailBroken. what I did is, on Thursday i:e 20th Sept. opened itunes and Restored (Restore + Alt ) By selecting the 5.1.1 firmware file from Itunes LIbrary.

  • I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    touch me wrote:
    it says ICCID: unknown
    Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • Hi,i have iphone 4S, after updating ios 7, all functions are ok but i can't see my balence because when i dial to balance inquiry ( as *124

    Hi,i have iphone 4S, after updating ios 7, all functions are ok but i can't see my balence because when i dial for  balance inquiry ( as *124#) it does not respond or even say that this number is not in use. How can i sort out this problem?

    Yes lucky me . If all troubleshooting has been done in Resolve iOS update and restore errors and if you have at least taken it into a store where they could try a restore themselves then that would suggest a hardware fault with the iPhone.
    If you are out of warranty then it is correct that they would quote you an out of warranty service fee. From here it would be a matter of trying the steps above and if you have already tried then doing the service when you do have the cash.

  • I have iPhone 4 and updated to iOS 6, after the update what's app asked I give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

    I have iPhone 4 and updated to iOS 6, after the update what's app asked If i give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

    Hi yanylove,
    If you are having WiFi issues after upgrading to iOS 7, you may find the following article helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Regards,
    - Brenden

  • IPhone 4 after updating to iOS 5.0.1 I can no longer send emails.

    iPhone 4 after updating to iOS 5.0.1 I can no longer send emails.  I get a message saying the recipients "email address" was rejected by the server.  Incoming still works fine.

    SMS is a carrier feature, what did your phone carrier say when you contacted them about your issue?
    Double check you have MMS turn on in message settings.

  • My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !! It was working fine on ios 8.1.1and it was not jillbreak or hacked to unlock. I need help, what can I do?

    My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !! It was working fine on ios 8.1.1
    my phone was not jillbreak or hacked to unlock. i need help, what can I do?

    Did you do the Reset Network Settings as I described above?
    There is no way to go back. You can try reseating your nanoSIM or replacing it. Or call your cell provider and have them check the provisioning on your phone.
    Or Restore your iPhone from your backup in iTunes.

  • My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !! It was working fine on ios 8.1.1 i need help, what can I do?

    My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !!
    It was working fine on ios 8.1.1 i need help, what can I do?

    I have this problem too - and it is on a BRAND new iPhone 6 - I have definitively tracked the issue to the moment I upgraded to iOS 8.1.2 - and am beyond frustrated. No fix to tell you about, sorry…but you can read my post here if you are into the whole "misery loves company" thing: iOS 8.1.2 Cellular data problem (Definitive - maybe)

  • I have iphone 5S after update of 8.0 and 8.0.2 t consume battery very much( only 3 hrs backup). Plz give some solution.Now i am going frustrated from Apple

    I have iphone 5S after update of 8.0 and 8.0.2 t consume battery very much( only 3 hrs backup). Plz give some solution.Now i am going frustrated from Apple

    I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
    Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
    If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure.

  • MY IPHONE 4S, AFTER UPDATE TO IOS 7.0.6, BEING RESET AND LOCK BY ICLOUD. AND FORGOT THE PASSWORD. COULD I ANY THING ?

    please help.
    MY IPHONE 4S, AFTER UPDATE TO IOS 7.0.6, BEING RESET AND LOCK BY ICLOUD. AND FORGOT THE PASSWORD. COULD I do ANY THING ?

    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • How im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    how im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    What "auto shutdown problem" are you talking about?

  • I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered

    I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered

    Hi waqaskhan91,
    Thank you for visiting Apple Support Communities.
    If you're not able to send text or iMessages to certain contacts after updating your iPhone, start with the troubleshooting tips in this article:
    iOS: Troubleshooting Messages - Apple Support
    If you only see this behavior with a few contacts, you may want to try these steps first:
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
    Best Regards,
    Jeremy

  • Camera roll missing from iphone 4S after update to iOS 8

    camera roll missing from iphone 4S after update to iOS 8

    Hi,
    It's normal, it's replaced with another folder.
    and now you can recuperate your deleted pictures from a folder or after 30 days they will be deleted.

  • Wifi doesnt work on iphone 4s after updating to ios 8.02. How do i fix this?

    The wifi doesn't work on my iphone 4s after updating to ios 8.02. How do i fix this?

    Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
    If this did not work, and to rule out a software issue, setting it up as new device would be the next step:
    iOS: How to back up your data and set up your device as a new device
    If still no luck, this might be a hardware problem and the phone has to be checked by an Authorized Apple Service Provider or Apple:
    iPhone - Contact Support - Apple Support

Maybe you are looking for

  • App store wont let me download anything

    Ive got an iPhone 5S, When I go to try and download anything on the appstore it tells me that all the card information is wrong, but its not. Ive double checked, logged in and out several times. What should I do?

  • Adobe LiveCycle Designer 10.0 insert QR-Codes

    Hello Adobe Community, I contacted an Adobe supporter via live chat two days ago. He said that the Designer 10.0 supports QR-Codes on PDF. But before buying the expensive software, I want to make sure that it really supports creating QR-Codes (Data M

  • PAP2t - web page never loads

    Hello! I am trying to update the configuration of a remote PAP2T via the management web pages. The user is on the other end of a private link (a WAN user). I can ping her router's IP, her PAP's IP, and her PC's IP just fine. Calls are (mostly) workin

  • Saved pdf file does not include filled in text

    i am using adobe acrobat pro; trail version.  I can fill in a fillable pdf file but after saving the file and then emailing the filethe received email attachment does not include my text included in the pdf form?

  • The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll

    I tried to download Photoshop CS6, but when I tried to open it said "The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll." I dont know what to do HELP PLEASE!