I have it paid for membership - but its not working?

I simply have it bought by chief of our company - I figure as added and activated on his account - but when I do log in - my 'trial' is expired and i cannot do anything about it. Whats more, creative cloud app is not working - i have white screen and that's all  (after reinstalling) ..(screenshot below).
Any ideas what shall I do? I can't work

Hi Leydo,
Please refer to threads below where this issue has been addressed:
1. New Creative Cloud App unusable: it's blank!
2. Cloud Desktop App is blank?
3. creative cloud is blank window why?
Hope this helps!
Regards,
Sheena

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