I have iTunes account/iPhone, now sync/Mac did't recognize previous ID No.
I have opened my iTunes account when bought iPhone. When I tried to sync the iPhone with the Mac to download info. did not recognize my previous ID. I have to create a new ID and enter a new credit account. Now, I am trying to update the iTunes previous purchases and requested to buy it again. This is because it is new ID and new credit card. What can I do to fix this?
No.
Purchases are tied to the iTunes account they were purchased with.
You can add it to your iTunes library and authorize your computer with his iTunesID.
Similar Messages
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was using my daughters itunes account and now have my own. If I "erase and sync" will I lose my data from my purchased games? I have transferred apps and backed up to my computer.
One computer iTunes can support multiple Apple IDs. One iPod can also support multiple IDs. Don't do an "erase and sync." Simply add your Apple ID to the computer's iTunes and to the iPod. The only nuisance is app updating, especially if you do the updates from the computer, rather than from the iPod.
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I have an iPhone 4 and plugged it into itunes on my computer for the first time. Only to discover my sister has obviously plugged hers into my itunes account and now I have lost all my photos and numbers. Please help me!!
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
we have two ipads and two different itunes accounts. can I sync my wife's apps and she mine?
Yes, you can use the apps from both accounts on the same iPad. You will both need to authorize each others iTunes account for use in each others computer account. You may authorize up to five Macs/PCs to use stuff from your account and that computer can then transfer the stuff to up to 10 iOS devices.
Open iTunes in your account and have your wife sign into her iTunes account in the iTunes app. First authorize your computer account to use her iTunes stuff from the iTunes Store menu. Then have your wife download all of the iOS apps that you want to use into iTunes. Now you do the same in her computer account.
Remember that only you can update apps acquired with your iTunes account and vice versa. So you will need to either sign into iTunes on the computer or directly on each others iPad to update any apps that need it. It is a little confusing at first, but you get the hang of it quickly. -
Can I have in one iphone 5 music from more than one itunes accounts? My daughter and I have our music in the same pc. She and I have iTunes accounts. I have not been able to load in my ophone with my itunes acct music that she purchased in her account. I have not been able to do this. Thanks
iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.
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How can I use 2 iPhone 4's on same iTunes account, but NOT sync same contacts?
How can I use 2 iPhone 4's on same iTunes account, but NOT sync same contacts?
They need to be registered under different Apple ID's. The initial Apple ID is set when you first start the phone up. If you've already registered the phone to the iTunes account, back it up to your computer, and then have iTunes do a factory reset. Go to www.icloud.com, log in with your current Apple ID, select "Find My iPhone," choose the iPhone you want to dissociate from your primary Apple ID from the upper left, and then click the little circled X ("remove").
When you start the phone, it will have you go through the setup process again, at which time you need to create a unique Apple ID for the device. You can then restore it from your iTunes backup to get back your apps and other settings.
Whenever you use the iTunes store, use the login information (Apple ID and password) that you were using before. Basically, the second Apple ID that you created is purely used for accessing iCloud services, which includes synchronization of contacts, iCal events, and other such things. -
My family shared an Itunes account and now i'm moving out and have created a new account solely for myself. Is there a way to transfer my previous purchases on the family account to my new account?
In order to continue to play and sync the music you purchased with your old account, you'll need to authorize your new computer/iTunes library to do so. You can do this by choosing Store -> Authorize This Computer and then entering in your old account credentials.
That's all you should need to. Then just create your own account and start purchasing and using it the same you have with the old one.
B-rock -
HT2542 Can we have two separate itunes accounts using the same mac?
I am wanting to download music to my Thunderbolt smart phone (i know, no iphone yet, next upgrade) and I want to use itunes to do it. My partner has an itunes account and I thought I opened my own itunes account, but apparently I didn't. I don't like the same music and only want to download music I like to my phone. Can we just have one account and be able to download checked music from the itunes to multiple devices?
I'm confused
Can we have two separate itunes accounts using the same mac?
Can we just have one account and be able to download checked music from the itunes to multiple devices?
Do you want one or two?
By the way, and iTunes account is really the thing you use online to purchase music, not what you have on a computer. You have user accounts on a computer, and you have iTunes libraries or collections of media. You can have multiple user accounts on a computer. You can have a single or multiple user accounts use a single or multiple libraries. We need to know exactly what it is you have/want. -
I have Itunes set up to sync with my Ipod touch and Ipad. As of today, iTunes has started searching to sync with an iPhone, which I don't have and pops open with an error message stating it cannot locate the iPhone to sync. I have looked in devices and only the iPad and iPod Touch are listed. Any ideas on how to stop iTunes from searching for any iPhone it is never going to find? It is annoying to have it popping up all the time with the error message. Thanks in advance for any suggestions.
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?
Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.
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Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?
Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18. -
have downloaded OS6, iphone now not working. Won't activate and iTunes is saying no sim card. what do i do next?
sounds like your phone was hacked to work with your carrier. Now it is relocked to the rightful carrier. It cannot be reactivated without a SIM from that carrier.
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I generated a new Itunes Account and now the App sync. does not work with the apps I bought with the old account. Is it possible to merge the old and the new account ?
It is not possible to merge Apple IDs.
Why did you create a new one? -
I have just purchased a new iPad with Wi-Fi and retina display and an iPad mini with the same and am awaiting delivery. We currently have original iPad and iPad Mini which we would like to wipe clean and give to our sons respectively. Our 2 x sons already have iTunes account and iPhones, how do we do this? Thank you
Hello, WBC1430.
Thank you for visiting Apple Support Communities.
Here are the best steps to follow when selling or giving an iOS device to another party.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
Cheers,
Jason H. -
Can i have another itunes account on the same mac?
is it possible to have 2 separate Itunes accounts on the same Mac?
Yes.
Note an iTunes account is used to make purchases in the iTunes store.
Do you mean you want separate iTunes libraries with all your music and media?
You want separate iTunes libraries for different users?
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