I have itunes loaded...but can't pull it up. HELP!!!!
I can't get itunes to pull up on my computer. From what I can tell it downloaded fine...but when I click on the icon it pulls up this: "itunes has encountered a problem and needs to close".
What can I do to fix this?????????
I've had a brand new ipod for 24 hours and it still has zero songs on it.......Help!!!!!!
I figured that my problems were from a virus.....so I have spent all of the day cleaning up and getting rid of any virus problems or cookies that could be messing things up.
I did try re-install the program and I did notice something this time around. When it was loading the Quicktime portion of the program it stopped and a box came up saying: "Quicktime installation failed. Error Code: -3"
The only thing I could do is click OK. Well after that it actted like it loaded just fine and the desktop icon came up. But when I click on it I get the "....problem and needs to close."
What's the deal Apple? Help us out here.
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Please help! I am trying to get at my iPod (2nd_Generation) from a new computer. I have iTunes loaded but the Setup Assistant doesn't come up to allow me to access my iPod Shuffle. When using iPod in the 1st computer (which I no longer have), the iTunes Setup Assistant comes up but not on this 2nd setup on a new computer? The manual doesn't clarify how to do this. Thanks.
Try to connect in recovery mode, explained in this article:
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Before that, back up your device, explained here:
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You can check your warranty status here:
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Just wondering if anyone has a problem with accessing iTunes store. have iTunes installed but can't bring up the store home page?
i have the same problem! Safari won't work either. Can anyone help please? I have completely restored my computer trying to fix this and it still won't work! I have a 2 month old alienware laptop running windows 7
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I have tried everything I know, but can't locate the catalog- I do not know where it is or what it would be named or what carbonite would call it. Also, the photos are not at the "same" location. I have over 22,000 photos and can't imagine trying to re-catalog. It is my life and of course, I need something immediately for a family funeral. Not to be too dramatic.... Any suggestions would be greatly appreciated.
Did you ever restore your last iCloud backup? That contains you camera roll photos & videos, text messages, app data, settings, etc. It will also redownload your apps and other purchased media.
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I HAVE ITUNES LOADED ON MY PC, BUT AS SOON AS I OPEN THE PROGRAM A POP-UP SCREEN APPEAR WHICH STATES THAT AN ERROR OCCURED IN ITUNES AND IT MUST CLOSE.
I HAVE RE-INSTALLED ITUNES, BUT THAT HAS NOT HELPED.
CAN SOMEBODY PLEASE EXPLAIN TO ME HOW TO SOLVE THIS PROBLEM?
LEILANI178Leilani ~ Welcome to the Support Communities. Before posting your question it's worth searching the Communities — here's an Apple tutorial:
Apple Support Communities: Searching
...But since you've already posted, look in the More Like This section to the right of your post. Also: -
have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim -
I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?
After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!
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I can not pull any file from mediathek to playlist since iTunes 10.5 . I get an forbidden sign in black. I see my ipod on itunes but can not pull (iOS 5.0) (ipod touch). And I can not synchronise...
On other PC all is working.Tried to turn Avast off but the problem still there.
I created a Playlist to my iphone using the musics already on it and the next try i could add new files to this playlist (and to the iphone) but if I try to add it the way I used to do (directly to the iphone) I still get the prohibited symbol.
This is ok, since I can use it the way I want (so far, i didn´t try yet to add other files like PDF or CBR files) and find a way to add the files i want, but I cannot help to think how wierd this is...
I just don´t like the way apple choosed to make possible transfer files to my device. I really like my iphone but my friends with Nokia and Android have an easier life on that matter... -
I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?
I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!
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How do I pay for my storage plan when I don't have a credit card? Last year I used an iTunes voucher but can't find that option this year. Please help!
Create an iTunes credit by redeeming a gift card and it will be charged to your credit. From http://support.apple.com/kb/ht4874:
"payment methods accepted include iTunes store credit, credit cards, and debit cards" -
Why has iTunes seperated a album into indevidual songs, which I have copied over from my external hard drive into iTunes? How can you pull all the songs back together into one album again?
Steve MacGuire a.k.a. turingtest2 - iTunes & iPod Hints & Tips - Grouping Tracks Into Albums - http://www.samsoft.org.uk/iTunes/grouping.asp (older post on Apple Discussions http://discussions.apple.com/message/9910895)
Quick answer: Select all the tracks on the album, File > get info, and either give them all a single "album artist", or check the "compilation" flag (as in https://discussions.apple.com/message/17670085).
If these are from multiple-CD sets you may also need to enter the appropriate information in the disc number fields. If they are not a multiple CD set you still need to make sure the disc number fields are set correctly or all empty. -
I have downloaded a video,to my iTunes account but can't get it to sync to my iPad.
Contact iTunes.
Apple - Support - iTunes Store - Contact Us -
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I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! THe files are still on my laptop. I can also see some of my recorded music in the itunes library but can't play them - there is an exclamation mark next to each track. Basically I can't use itunes - is the only option remove and replace? Thanks in advance
Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2 -
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Does any one know where my iTunes video that I transfered from the pc to iPad go. I have the music but can't view the video.
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