I have iTunes logo and USB plug pic stuck on my screen
Problem started when Angry Birds game stuck. I tried to reboot and for the first time ever got an iTunes logo/arrow/USB plug stuck on my screen. Only option is to restore. It won't let me do anything else.
Yep, your only option is to restore. Try restoring from backup. Yo iPod should be returned to like it was when the last backup was made provided that all the apps and music are in your iTunes library.
Similar Messages
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Itunes logo and usb plug shows ipad crashed
While syncing itunes ipad stopped working...now shows itunes symbol and usb plug.
It is indicating that you have to connect to iTunes - with the cable - and more than likely you have to restore your iPad. Connect the iPad to your computer and launch iTunes if it doesn't start on its own. Read this as well.
http://support.apple.com/kb/ht1414
If you get no prompts from iTunes when you connect the iPad then you will have to restore. -
When I turn on my Ipod touch it wont do anything but show me a itunes logo and usb plug in pic.
When I turn on my ipod it just shows me a picture of itunes logo and a usb plugin. I plug it in to the computer and nothing happens. Ive tried to reset it and it still wont do anything. I don't know what to do. Please help
The screen is telling you to connect the iPod to your computer with iTunes with the USB connector. iTunes should open and give you instructions as to what to do. Whatyou need to need to do is to restore the iPod via iTunes.
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so i connected my Ipod touch 4th gen to my pc to try and update to latest software. when i plugged it in and went through the steps and the ipod started extracting and installing sofware an unknown error came up and wouldnt do anything else. have tried restoring multiple times and wouild not work. a few days ago something similar happened to my iphone 4. was updating apps and then all of a sudden wouldnt get any reception. i attempted to restore and nothing.
OK, there are many different error messages and many different corresponding solutions.
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
Iphone shows itunes logo and usb port pic (using win XP)
I cannot see my iphone startup screen with the contacts, notes and the rest of the icons.
Follow the instructions here.
http://support.apple.com/kb/ht1808 -
IPod Touch shows itunes logo and USB connector on the screen??
Hi,
I was trying to update the version of the software on my iPod Touch to V3. But it threw an error and after that it is not getting recognized by itunes. It only shows itunes logo and USB connector image on the ipod screen. How do i get the ipod workng again? plz help.try the suggestions in this KB.
JGG -
Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I tried to download itunes to phone. Recieved message of unsuccess of download. Noe iphone frozen with pic of itunes logo and usb port icon.
if it does not let you restore plug in to youre computer or mac and hold down both home and power button until the computer says found restore for iphone and restore
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I was trying to update my ipad and it froze up and I can't get into the home page to delete or uninstall the update, I have and itune logo and a plug on the screen
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I just finished downloading and attempting the install of ios 7 on my iPhone 5. I'm using the newest version of iTunes.
And now, I'm stuck at the screen with the iTunes logo and the plug. But no matter how many times I try, recovery mode will not work. My phone is currently useless unless I can figure this out.No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
Will not restore or connec to itunes - just get the itunes logo and usb cale display on screen
ipod touch will not restore or connec to itunes - just get the itunes logo and usb cable display on screen
Hello...Any help? i cannot be the only person with this problem. My coworker is actually dealing with the same problem!!!!
As an update i uninstalled and reinstalled all ipod updates and Itunes completely. Still only have the folder with exclmation point problem. I have followed all of Apple Ipods websites support tips. no luck..
Please help... -
i was trying to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem
mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.
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tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!
I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone. I don't know what else to do :-( any help or suggestions are highly appreciated!
I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
I hope someone has a fix other than that one.
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