I have Java enabled in options -content but Microsoft help and community sites do not recognize this

when I try to search Microsoft Help and click on a link, I get redirected to a page which tells me that my browser cannot accept stuff and I need to turn on Java. But under firefox - tools - options - content the box for Enable Java has a tick in it

That isn't for '''''Java''''', that preference is for '''JavaScript'''.
Type '''about:plugins''' in the address bar and hit Enter. <br />
Does '''Java''' appear in that window?
You can also look in Tools > Addons > Plugins and see if Java is listed there AND see if it is enabled.

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*http://kb.mozillazine.org/JavaScript_is_not_Java
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*https://support.mozilla.org/kb/why-do-i-have-click-activate-plugins
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I have Java enabled in options -content but Microsoft help and community sites do not recognize this

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