I have just been sent an email to say that my apple id has been used to download ibooks. I have now changed my passport but want to know if I will be charged as I did not download this ?
I have been sent an email to say that my apple id has been used to download ibooks. I have now changed my password as I have not downloaded ibooks. I would like to know if I am going to be charged ?
Was it a genuine email from Apple or a phishing attempt to try and get your account and payment details ? Whether you will be charged will depend if anything was downloaded on your account, and whether or not it was a free item - we are fellow users here on these forums, we won't know if anything has been bought on your account.
The iBooks app is free app, but if you haven't already done so then check to see if anything shows on your account's purchase history : See your purchase history in the iTunes Store.
If a purchase shows there and you didn't make it, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?
No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple" -
When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.
I just did, I am waiting for them to get back to me.
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
I have tried downloading applications but it says that my Apple ID has never been used in the apple store??please help!
On the iPod fo to Settings>iTunes and App Stores and sign in and view your ID and verify the payment method is OK. Then try again.
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my i tunes account says that my apple id has been disabled whenever i try to make a purchase how do i fix this problem?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ -
I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
ThanksAre you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.
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Activating ipad, kept saying that my apple id cannot be used to unlock this ipad
activating ipad, kept saying that my apple id cannot be used to unlock this ipad
Yes.. Everytin was normal n it happen after i update.. Fr both ipad n iphone..
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HT1212 i want to know if you will send me the password or not
i want to know if you will send me the password or not
No one other than you can know your password.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
wondering if there is a scam out there. I have received emails saying it was a confirmation that Your Apple ID was just used to download Daily Card Pairs $3.99 Category: Games Released: Oct 17, 2014 Version: 1.6 Size: 32.7 MB Language: English Seller: Fan Zhang from the App Store Your receipt No.xxxxxx ( numbers are filled in. ) There was at least two others over the past couple of weeks but my email was down and I am just getting them now. Is this some kind of scam and if so how do I make sure I am not charged for this
I just went on my apple Id but can not even see where the credit card is on it. I only ever used it once and thought I had removed it so it would not be done accidentally but I cannot see it at all now. where should I lookHello how to use this,
The article linked below details how to go about viewing your purchase history in the iTunes Store.
See your purchase history in the iTunes Store
http://support.apple.com/en-us/HT2727
Cheers,
Allen -
My iPad was erased and when I try to connect back to game center it tells me that it has not been used in Game Center before when I used to have a Game Center nickname and played a lot. Looks like somehow my Apple ID and my Game Center Nickname have been disconnect.
Is there a way to find out what Apple ID is associated to a Game Center Nickname??Mine did the exact same thing last week.
I did the software update and then the restore and it only restored photos, emails, and iPad settings. It did not restore apps and now my apple ID is no longer associated with my game center ID and I can't figure out how to reconnect them. Any help would be appreciated.
Thank you. -
I want to if my iphone 5 wich i buyet from usa well work out saide usa
This is my phone serial number f2ljdxcef8h5 can you chick if i can use it from other network out of usa
Thank youHi,
thanks for your answers.
The reason why I am trying to get iphone from verizon is because if you buy unlocked Iphone from Apple it is model A1428 and I need A1429 CDMA (uses LTE frequencies that are mostly used around the world). I would buy A1429 GSM but it can be bought only outside US. I have read that A1429 can also be used on GSM without problem.
I was just wonderign if someone knows do I cancel my contract without even inserting verizon sim and activating, or do I need to first insert VZW sim, activate the phone and than after can I cancel my contract.
@kaebfly- I have understood I can cancel contract within 14 days of activation and without returning the phone just pay 350 ETF and the phone is mine.
@21stNow - do you think I have to wait to cancel contract after 14 days?
@ both- when you say off contract do you mean VZW on month-to-month base or unlocked iphone from apple? If you think of later than the reason is the phone model.
Thanks for your answers -
My memberchip was canceled?
I have a same problem i think and i want to cancel my subscription.. I was paying for almost a year and now when i log in to my account it doesn't show me any subscription but i'm still getting emails from Adobe that they successfully charged me for each month.
I want to cancel all this and it's impossible.. -
Please help, this is really ******* me off.
Glad I could help.
Tip: In Lion the User's Library is hidden. See this article on how to view.
How to enable the User’s Library folder
http://www.needhelp4mac.com/2013/11/how-to-enable-users-library-folder/
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Host>
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