I have just bought a App Store gift card and I redeemed it. When I was going to buy an app that cost money a notification popped up that said I need to answer my security questions. I made my account a long time ago and have forgotten the answers
I forgot the answers to my security questions so I sent the email to my rescue email to reset the questions. I got the email and pressed Verify Now and it redirected me to the apple site where I would put in my Apple ID and password. I put it in correctly as I have checked that I'm using the right ID and password. I have even reset my password just in case I had put in my old one wrong. everytime it still says I have an invalid adress (which it is obviously not) and I don't know what to do. I don't want to waste the money I just put into my account.
It sounds like a cred hold was placed on your account for the free apps. See:
iTunes Store: About credit-card authorization holds
I would wait until you get the email receipt(s) for your purchases. If yu were charge more than you think then:
How to report an issue with Your iTunes Store purchase
Similar Messages
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I was given an App Store gift card (I don't have any devices for apps; I'm just an iTunes/music gal) what to do?
No gift receipt given with card; don’t feel right telling the person “thanks but this is wrong.” Especially since the nature of the thank you gift is from an emotional event for the gift giver.
My assumption is that if I attempt to redeem the App Store gift card that iTunes will apply it to a separate "ledger" for apps only and I will NOT be able to purchase music with the gift money.
I did not do what I did for this person with the thought of "oooh what I can I get in return?" I did it because I felt like it.Yep, exactly. When you go to buy any of the iTunes Store cards in the Apple Store, they say "All cards work on the iTunes Store, App Store, iBookstore, and Mac App Store. ". So it's just labeling, something which confuses a lot of people.
Regards. -
Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers
I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.
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I bought an App Store gift card. Can it be used to download iTunes?
I bought an App Store gift card. Can it be used to download iTunes?
Are you asking if you can download music from iTunes with an App Store gift card? If so, yes you can.
Redeeming an iTunes Gift Card -
This is what happened: I bought a $20 App store gift card so i can get some gems on my Clash of Clans Account, once i entered the code i went into Clash of Clans and tried purchasing $10 worth of gems. But it says to change into the Sri Lankan Store but when i went to enter the code it said to change the store to Australia. I tried doing it by creating a new Apple ID. Once i went to the billing information i didn't enter my credit card details but i entered my Gift Card Code, although it said it was invalid. I did see i had $20 Credit Balance in my Apple ID. PLS HELP! Reply as soon as possible.
All iTunes gift cards are country-specific, so an Australian iTunes gift card can only be redeemed and used in Australia on an Australian iTunes account. And whilst you are in Australia you can only use the Australian store, the store's terms of use include having to be in a country.
Also all apps (and only other content from the stores) are tied to the account that bought/downloaded it, so only the account that bought an app can do in-app purchases in it - so the new account that you've created won't be able to do in-app purchases in that game as you downloaded by a different account. If you haven't spent any of the gift card on the new account then you could update your old account to have your Australian billing address on it and try contacting iTunes Support and see if they will unredeem the card or transfer its amount to that account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i just bought a 25 dollar gift card in another state on itunes, spent 6 dollars and when i came back home and updated my ipod it said that i had no credit. is there any way to get that back?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I recieved a $100 Mac App Store gift card with the Back to School promo, and I was wondering if I could use it on the Apple Store website to buy another product.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The gift card is restricted to use in the Mac App Store and the iTunes Stores. It will not buy Apple hardware on the Apple Store website. -
I recently purchased an App Store gift card - how do I register it with iTunes and the App Store so my purchases will go to it instead of my credit card on file with Apple?
Click here and ask the iTunes Store staff for assistance.
(104332) -
Why, when I redeem my App Store gift card it's still asking for my card number
I had an App Store gift card and I redeemed it and it said the everything was fine. When I went to purchase my game, it said I had to put in my card number and my security question. I'm just really confused because the whole point that I got a App Store card was to not pay for games
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(112786) -
Hello
I recently bought an item on the App Store using a App Store gift card and was unhappy with the purchase which has problems with it. I have requested a refund and was sent a email from Apple that said the following...
Recently you reported an issue with Call of Duty® 4: Modern Warfare™ using iTunes Report a Problem. This email confirms that you have been issued a refund of $20.99 for this purchase.
However, when I check my balance in the app store it does not show that I have been refunded. Does this just take time or what?The App worked to begin with but within a couple of weeks it was then no longer available, the support was no longer available either, and even the web page was taken down. It came up as Forbidden on the Server. So it wasn't working anywhere, so yes, it appeared to me to be a fraudulent App which got people to pay money for it which was then useless. Am not fighting for more. Where did I say that. It cost £19.99 and I expect to have a refund for that amount, not part of it. Not a Credit to my Account either. If you buy something in a shop (UK) that doesn't work you are entitled to a refund not a credit note. Classed as 'not fit for the purpose intended'!
Perhaps here in the UK we have better and clearer consumer rights than in the US. -
when I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option , the app download resets. At the moment I can't download any apps because of this.
If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
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How can i use an american app store gift card with a canadian iPhone?
Hello
I just watt to know if i can use an american app store gift card with a canadian iTunes account?
Thanks
Carole2509no
gift cards are country specific -
What is the last day to get $100 App Store Gift Card?
Does anyone know when the current educational promotion (for the $100 App Store Gift Card) expire? I've looked everywhere and can't find it.
I went into the Apple store yesterday to buy a 27” iMac but the configuration I wanted was not in stock and was told I could order it online and have it shipped to the store. This morning I got an email from by Apple Visa saying they have a special 18-month No Interest offer on all purchases over $999 if I buy something at the Apple Store or Apple online store in between 8/15-11/1. I don’t mind waiting, but I was wondering, when does the current educational promotion (for the $100 App Store Gift Card) expire? I’d like to get the $100 App Store Gift Card and the no interest, but if the promotion ends before 8/15 I would have to make a decision on which has a better value to me.Thanks I found conflicting schedules on the promotion, some say August 20, and some say August 6. But more often then not they have September 6 as the end of the deal. This is great, I have my iMac saved in my cart and I just have to wait 2 weeks to make sure I get the no-interest deal on top of the $100 card. Being able to spread the payments out makes it easier for me to add in some upgrades, hello I7, 3TB fusion, and 2gb video card... my daughter is going to be so happy, and she can load it up with $100 app store gift card.
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If I redeem an app store gift card on my ipod will i be able to use it on my mac app store too?
Hi, I just got two App Store Gift Cards and was wondering if I could redeem the two cards on my account and use them for my mac and ipod. Can I? I want to get mac os x lion when it comes out, but also want to get a few apps for my ipod.
Please Help...InsaneArtist66 wrote:
I have $25 from a gift card, and would like to buy some extra cash in a game I am playing. (If it needs to be specified: Dragons World for crystals) and will it show up on the phone bill?
No. Purchases from the iTunes Store have nothing to do with your phone service and will not appear on the phone bill.
Regards. -
Help about app store gift card
so i bought a gift card as a guest and send it to my other email i got the card and the pin code and card num on the email i try to redeem the code it says its invalid the card i bought is vaild in us and my account is us store but i live in jordan so any ideas ahh and by the way the card number is starting with 63XXXXXX
Not sure what you are trying to accomplish.
You have given no context at all.
Who is Standard bank? What do they have to do with anything?
What prepaid gift card?
What is a Sandton Mall gift card and what does it have to do with Apple or iPhone or whatever your issue is?
You bought an apps store gift card from where? An iTunes gift card? What country?
In what country are you trying to use it?
For what are you trying to use it?
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