•I have just bought a Toshiba external hard disk to back up all my work from my macbook and its not working! I have checked the hard disk

its not working: (sorry for being so ambiguous), the computer recognises it, it comes up on my desktop, when i open it and try and drag a file across, it is unable to go into the drive, there is just a symbol indicating 'no' (i've read the instructions from Tosheba and there is no help). I have not partitioned the drive using the GUID partition scheme - i dont know what this means?!

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Just bought a 2tb external hard drive with the intention of moving my iPhoto data files on it. I have so much of my 500 gigs being used up by images and video. Questions: Will this foul up my iPhoto app? Do I need to point iPhoto to this new location?

Just bought a 2tb external hard drive with the intention of moving my iPhoto data files to it. I have so much of my 500 gigs being used up by images and video. Questions: Will this foul up my iPhoto app?
Do I need to point iPhoto to this new location?
Thanks!

Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
Assuming a Managed Library:
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

I just bought an ipad2, is there a way to transfer all my apps from my old ipad to my new?

I just bought an ipad2, is there a way to transfer all my apps from my old ipad to my new?

Backup the old iPad.
Restore the backup to the new one.
tt2

HT5824 My iPad has been stolen. I need the serial number to report it to the authorities. I dont have the box it came in or the receipt and its not on my itunes on the computer because I didnt use it or music, just pictures. Can someone please help???

My iPad has been stolen. Someone broke into my house on Tuesday. I have already tried locking it through icloud. I have reported this to the authorities but they cannot do much unless I give them the serial number to the iPad. With the serial number they can put it into a database and send that inormation to pawn shops, so i the theie tries to pawn it, the pawn shop employeee can convscate the iPad and hand it over to the authorites. I need the serial number to report it to the authorities. I dont have the box it came in or the receipt and its not on my itunes on the computer because I didnt use it or music, just pictures. Can someone please help??? btw, some words are misspelled becasue the letter that comes ater the letter E, doesnt work on my keybord.
Thanks

Serial Number
http://support.apple.com/kb/HT4061
Sign in to My Support Profile
https://supportprofile.apple.com/

I just bought an iPhone 5. My iPhone 4 has all my music on it, mail, mms, sms, notes, videos, photos and apps. How do I transfer the music etc to my new iPhone using icloud?

I just bought an iPhone 5. My iPhone 4 has all my music on it, mail, mms, sms, notes, videos, photos and apps. How do I transfer the music etc to my new iPhone? - icloud? - homesharing?

I just bought an iPhone5
To ensure my old iPhon4 was backed up i...
1. Deleted the iPhone4 backup from iTunes prefs(devices)
2. I then sycnched the iPhone4 to get a new backup of the old Phone.
I then installed my new iPhone5 from the fresh backup of the old iPhone4
This way i got my new iPhone5 exactly as my old iPhone4
Screens all looked the same, EVERYTHING the same.
Some minor adjustments were needed afterwards.
Hope this helps.

HI, I bought my iphone 5 from you guys. all good apart from one thing, FACETIME is totally missing from my phone and its not there in my settings too. kindly advise with the reason or if there any upgrades to be done. Many Thanks, Chamara Kodagoda

HI,
I bought my iphone 5 from you guys (online Apple Store). all good apart from one thing, FACETIME is totally missing from my phone and its not there in my settings too. kindly advise with the reason or if there any upgrades to be done.
Many Thanks,
Chamara Kodagoda

We are all iphone userss just like you. You did not buy your iphone from us.
You are not addressing Apple here at all.
Did you buy the iphone ins the Middle East? If so, it will never have facetime. It is not allowed by the government.

HT4623 i am updating to ios 6.1 but i dont want immediatly i have shut down my iphone by holding sleep wake button and home button and cracks from that time and its not restarting

i am updating to ios 6.1 but i dont want immediatly i have shut down my iphone by holding sleep wake button and home button and cracks from that time and its not restarting

HarryAustralia wrote:
I recently updated my ipad wifi only to the new ios 6.1.2 and initially I had the auto cover lock option which can be seen in the Generals tab, but then it stoped working!! Before the update, the auto cover lock worked fine. So after trying all the options, I then did a complete reset on the ipad and now its gone all together from the General tab!! I can no longer see the "auto cover lock" option.
The iPad cover lock is for when you use a cover with magnets in it to lock and unlock the iPad when you close the cover or open it. Try running a refrigerator magnet along the sides of the iPad and see if that trips the iPad Cover Lock back into the settings.
That is not the same thing as the iPad Auto Lock setting which allows you to set an allotted time before the iPad goes to sleep.
You can try resetting all settings to see if the Auto Lock feature retinrs to the iPad.
Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. This can be a little time consuming re-entering all of the device settings again.

The reminder that my computer is not compatible with new updates. I have no intentions of buying a new one just to satisfy updates. My G5 is just fine. Perhaps you can figure how to accomodate all of us who need it and will not be buying a new computer.

no need for further details seems pretty explanatory on its own

'''''We are all uncompensated volunteers here to help other users. No Mozilla developers here.'''''
Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; '''''yours is a PPC Mac''''') '''''<u>and</u>''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8] [https://www.mozilla.org/en-US/firefox/9.0/system-requirements/index.html Firefox 9]
'''''The good news''''' is that Firefox 3.6.x still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.x: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs with OSX 10.4.11 and OSX 10.5.8. Firefox 9 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/ReleaseNotes90
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

I have tried to restore an i-phone but now i cant get rid of the usb cable to be connected to i-tunes logo on phone screen and its not letting me power off the phone

i tried to restore an i-phone to factory settings and now i have error code 3014 and i have the usb cable and i tunes logo on my screen and it wont let me power of i have phone connected already to i-tunes

There is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.

I have completely taken off all of firefox from my application, and now when I try to load the firefox I receive a message that thereis another firefox running

before it crashed I was trying to take firefox to factory reset, my computer turned off before. I have a mac OSX 10.6

Check if you still have a profiles.ini file left if you've only deleted the Firefox profile folder:
* /Users/<user>/Library/Application Support/Firefox/
If you still have a profiles.ini file, but the profile folder is gone then delete the profiles.ini file to force Firefox to create a new default profile.
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use

How to set up a Toshiba external hard drive on my Macbook Pro?

Hi there,
I just bought a Toshiba external hard drive that says on the package it is compatible with Macs. I plugged it in, installed the Pogoplug PC for Mac (no idea what this is) and Tuxera NTFS for Mac (it was in the "Mac Driver" folder). Now what? Is my data now automatically going onto the hard drive? Do I need to install anything else? This seems too easy! What am I missing here?
Thanks!

New hard drives out of box should be formatted for your Mac
go to DISK UTILITY and verify what it says your HD is formatted as under the "ERASE" tab
HFS+ above is the "mac format"
Format (erase) it in "mac osx Extended journaled"
AFTER THIS YOU CAN DRAG AND DROP FILES AS YOU LIKE
To show HD on desktop
go into FINDER at top then PREFERENCES then GENERAL tab
then check "hard disks" and "external disks"
There is no such thing as a MAC or PC hard drive,.....they can all be formatted as you wish for either PC or Mac (or both)
FORMAT TYPES
FAT32 (File Allocation Table)
Read/Write FAT32 from both native Windows and native Mac OS X.
Maximum file size: 4GB.
Maximum volume size: 2TB
You can use this format if you share the drive between Mac OS X and Windows computers and have no files larger than 4GB.
NTFS (Windows NT File System)
Read/Write NTFS from native Windows.
Read only NTFS from native Mac OS X
To Read/Write/Format NTFS from Mac OS X, here are some alternatives:
For Mac OS X 10.4 or later (32 or 64-bit), install Paragon (approx $20) (Best Choice for Lion)
Native NTFS support can be enabled in Snow Leopard and Lion, but is not advisable, due to instability.
AirPort Extreme (802.11n) and Time Capsule do not support NTFS
Maximum file size: 16 TB
Maximum volume size: 256TB
You can use this format if you routinely share a drive with multiple Windows systems.
HFS+ ((((MAC FORMAT)))) (Hierarchical File System, a.k.a. Mac OS Extended (Journaled) Don't use case-sensitive)
Read/Write HFS+ from native Mac OS X
Required for Time Machine or Carbon Copy Cloner or SuperDuper! backups of Mac internal hard drive.
To Read HFS+ (but not Write) from Windows, Install HFSExplorer
Maximum file size: 8EiB
Maximum volume size: 8EiB
You can use this format if you only use the drive with Mac OS X, or use it for backups of your Mac OS X internal drive, or if you only share it with one Windows PC (with MacDrive installed on the PC)
EXFAT (FAT64)
Supported in Mac OS X only in 10.6.5 or later.
Not all Windows versions support exFAT.
exFAT (Extended File Allocation Table)
AirPort Extreme (802.11n) and Time Capsule do not support exFAT
Maximum file size: 16 EiB
Maximum volume size: 64 ZiB
You can use this format if it is supported by all computers with which you intend to share the drive. See "disadvantages" for details.

I recently just bought a Toshiba 3TB External Hard Drive. I am trying to partition it on my macbook, but it keeps returning and error message. The only thing I have changed is renamed easy drive.

I recently just bought a Toshiba 3TB External Hard Drive. I am trying to partition it on my macbook, but it keeps returning and error message. The only thing I have changed is renamed easy drive.

Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
For other possible tricks, please use the appropriate Boot Camp forum, not here. Mac OS X may be installed from both external and internal optical drive and/or internal/external partition of a disk, any disk. Windows is not so generous.

I just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC

I have a Toshiba external hard drive that i used to back up my Windows 7 HP -- I want to transfer files to my new Mac and it won't accept. Help?

I have a Toshiba external hard drive that I used to back up my Windows 7 HP -- I am not able to get the files off of it (pictures) onto the Mac. I am NOT a very technical person. IS there a simple easy way to explain and do this -- OR a simple way to just say it is not possible?

If you connect the external hard drive to your Mac does it show up in the Finder? If so, do the files you are trying to transfer show up? What happens when you try to move them over?
What kind of Mac are you using and what operating system does it have running on it?
Let us know, we'll keep helping you.
Best of luck.

I just bought a new external monitor (ASUS), and I have DVI adapter plug. When I connect it with my Macbook pro - the monitor remain black (even tho it is 'on')

I just bought a new external monitor (ASUS), and it have DVI and VGA plugs. I bought the DVI adapter to connect with my macbook pro laptop. But the external monitor remain black… so I turn it off then turn it back on, it said "No VGA signal". Does it means I have to use VGA adapter instead? I am not sure how it work, I am very new to it… I hope you can help me out!
Thanks!

Use the Transfer Purchases command in the File menu of iTunes.
(60931)

•I have just bought a Toshiba external hard disk to back up all my work from my macbook and its not working! I have checked the hard disk

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