I have just bought an iPhone 5 and it won't sync to iTunes.  It says it needs  iTunes 10.7, which I have downloaded and installed.  I still get the error message and looking at "about iTunes" it says 10.6.3.  What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes.  It says it needs  iTunes 10.7, which I have downloaded and installed.  I still get the error message and looking at "about iTunes" it says 10.6.3.  What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

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  • Although I have unistalled Muse I still get the error message...

    Although I have unistalled Muse I still get the error message that a beta version of this product exists on the computer, which is not the caseFrustrating

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  • Is it safe to update my iPhone to IOS 5? I have backed it up, synced it, and transferred my purchases but I still get the error message...

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    I have an IPhone 3GS that keeps getting the message "charging not supported by this device" Dismiss. I have tried several different ac adaptors, car chargers and even directly connected to USB on computer and still get the same message. Software is up to date as well. Help!

    Clean the dock connector with a soft dry brush.    

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    Hi, what Interface are you using, & which one are you checking?
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    Hi
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    Try this solution:
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    Click to view full size
    3. Launch iPhoto and, when asked, select the option to create a new library.
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    Click to view full size
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    OT

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    Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • After an unsuccessful itunes update i now get an "msvcr80.dll file is missing on my computer message.  I tried reinstalling it for the microsoft site and it says it was successful but i still get the error message when i reboot.  Any suggestions?  Thanks

    After an unsuccessful Itunes update I started getting a "msvcr80.dll file is missing from your computer" message.  I downloaded and installed the Microsoft Visual C++ file and it said the reinstallation was successful but I still get the same error message and Itunes won"t install or run.  Any suggestions?  Thanks

    Hey colorado65,
    Follow the steps in this link to resolve the issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    When you uninstall, the items you uninstall and the order in which you do so are particularly important:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
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    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

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