I have just bought ipad2. , when I try to search using Bluetooth I can't find my other device ( iPhone 4), can u help me ?

They're not meant to communicate with each other that way. The bluetooth is largely meant for keyboards or headphones.

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I have app updates but when I try to do them it says mail is open so unable to restart, I can't see mail open...

I have app updates but when I try to do them it says mail is open and unable to restart quit mail to continue. I cant see mail open to quit...

Hi Sarahhh90,
If you need to force Mail to quit to continue with your updates, you may find the following article helpful:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Regards,
- Brenden

HT201335 I have just bought Apple TV to be able to use from my Mac book pro I have upgraded to OSX Mavericks but cannot get airplay symbol ? Any suggestions?

I have just bought apple TV tp use with my Mac book pro This has now ben upgraded tp mavericks 10.9.1 but i cannot get an airplay simble on my info bar? What am i doing incorrectly?

You posted in the iPad forum instead of the MBP forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
http://appletv2.com/airplay-icon-missing-ios-7/
 Cheers, Tom

I have just bought a new laptop and want to use this one for my i pod. When i tried to do this it say my i pod is already synced to another computer. How do i 'un-synch' the old one. It does offer to synch the i pod to the new laptop but only for purchas,

The i pod will synch purchased songs to the new library but that would mean losing most of my songs. I tried home share but that only showed the purchased songs too.
I would lie to un-synch the old laptop, de-authorise it and remove i tunes altogether as i want to give it away.
How do i un-synch a library to a particular pc and re synch it to the new one?

That's not how it works. Authorising is for music purchased from iTunes, not for music you've imported from CDsor elsewhere. Music purchased form other suppliers would also not be subject to this authorising procedure.
Do you still have the old computer? If so, you need to copy the iTunes Library from that to the new computer. For example, in Windows XP, I would copy the My Music folder (which contains the iTunes Library, my Amazon MP3 purchases and album artwork) and put that onto an external drive. Then move the drive to the new computer and copy the copied folder onto the new machine thereby replacing the new machine's My Music folder. Then tell iTunes to look at the imported Library.
Obviously, you need to take into account that you have Windows 7 (where I assume the folder names may be different), any other places on you old machine where songs are located and so on.

I have just bought Ipad3 last week and now know that its spec. got updated. Is there any chance i can have free upgrade with mine to the A6 one?

As stated in the title! Please help!

@imwater,
Here's what I just read on 9to5Mac:
"For those who purchased the third-generation iPad recently... CNET reported that local Apple Stores might replace the third-generation iPad with the new fourth-generation if it was purchased within the last 30 days."
Since you qualify for this 30-day policy, I think you have a pretty good shot at getting that upgrade.
Here's the full story: http://9to5mac.com/2012/10/23/apple-will-exchange-3rd-gen-ipads-purchased-within -the-past-30-days-for-a-shiny-new-4th-gen/
Hope this helps!

HT5625 I have forgotten the security questions and i have just bought the i-phone 4s and to use itunes i need to verify the questions. how do i get the answers i gave for the security questions?

I have forgotten the security questions for my ipad. recently i purchased the iphone 4s and to use itunes i need to verify that it is me . the answers that i thought were right , it is refusing me. what steps should i take?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103833)

My one computer's gone for repairs, all my iTunes info is on an external drive. I just bought a new machine, I want to use iTunes on it with my original external drive. How can I do this?

Hi, I have an important question which I need to ask you folks.
For the past four years, I have been using iTunes on my laptop, the only computer I have had to use iTunes. All of my movies, songs, etc are saved to an external hard drive which connects through its USB port.
That laptop is not currently working, and for the past couple of months has been upstate at a friend's house, as he is attempting to fix it.
I just got a new portable tablet capable of running iTunes today. I have not set it up yet has I have been busy at work; but I want to have the tablet have iTunes on it as well under my existing iTunes account, but I am not sure exactly how to go about it. This will be my second computer machine that iTunes will be installed under, and I want to be able to plug into it the external hard drive, The exact same hard drive I have been using on my old computer with all my iTunes information on it.
How do I do it?

If the iTunes database files are on that drive, launch iTunes with the Shift key(Windows) or Option key(Mac OS X) held down, select Choose Library, and navigate to it. The computer may need to be authorized to play protected content, and if the library contains rented movies, those won't play.
If not, import the content to an iTunes library.
(100371)

When I try and search my history in my library, there are no results. I can click on the today, this week, etc. folders and all of the history is there.

The history itself is saved. Also, it will let me search my bookmarks without any problems. Does this mean that the "places" folder is damaged? If not, what can i do to fix this problem

To check that you can try if renaming or moving places.sqlite makes it work properly.
See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

I lost my handset and now have a replacement but when I try to backup from icloud I get a message saying 'cannot Load Backups' Can anyone help?

I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

HT1349 i have just bought an ipad2 from usa. now i am in dia. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the dev

i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help

You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID."

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

I have just bought the iPad Air but when I try accessing my fotos from my iCloud account, I only get this years fotos whereas in my old iPad I can access the last three years of fotos. I've tried syncing to the computer but it didn't help

I have just bought the iPad Air but cannot access the roots I have on my iCloud account. They do appear on my old ipad 2, any ideas how I can access them please

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I have just bought a mac pro and when i log into ap store i can't see any of my downloads that are on my ipad2

I have just bought a mac book pro and when i go to the Ap store none of my previous downloads to my ipad and phone are there, why?

Because iOS and Mac OS X software isn't cross-compatible. If you're going to the iTunes App Store and not the Mac App Store, none of your purchases on other devices will be listed there unless you put them onto the new computer.
(65361)

HT204053 I have just bought an ipad. I have already got an ipod My wife has got an iphone. We use the same itunes account, I was perturbed to find when I turned on my ipad this morning a text someone had sent my wife was showing. How can I turn this faci

I have just bought an iPad. I have already got an iPod and my wife has an iPhone 3. We use the same iTunes account. I am receiving text messages which people are sending to my wife's phone on my iPad. Could you please advise how I can stop that happening. Thank you.

Welcome to the Apple Community.
To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
You need to create a new account for either yourself or your wife, you can choose whether to use this account for iCloud and therefore keep your personal data such as the contacts etc separate, you can continue to use the account you are both using for iTunes so that you may share the content you have already purchased, but each use your own account for iMessage which will stop you receiving each other's messages.

I have just bought ipad2. , when I try to search using Bluetooth I can't find my other device ( iPhone 4), can u help me ?

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