I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

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My G4 desktop won't cold start. I have to plug in to the outlet for about 15 minutes every time. Can anyone explain why?

My G4 desktop won't cold start. I have to plug in to the outlet for about 15 minutes every time. Can anyone explain why? Otherwise, the desktop runs fine.
The battery is new, and I zapped the little button on the main board once. I've noticed that the power supply plug is a little longer than the usual one for G4, and the AGP slot has an extra slot, which is black and about half inch long.

Hi Ursula,
the AGP slot has an extra slot, which is black and about half inch long.
I believe that is for ADC Monitor power if you had one, or a card with ADC, like the little tab on this one...
I think your startup problem is bad capacitors in the power supply or on the logic board, and the need to bleed off their charge before they work right to start.

Hi, 2011 macbook pro 13.3". facetime works but they can't hear me after about 5 minutes, every time. They still see me moving, I still hear and see them moving. What can I do to fix this issue?

Hi, 2011 macbook pro 13.3". Every time I use facetime after about 5 minutes they can't hear me. They still see me moving and I see them moving and also hear them. Anyone have a reccommendation on how to fix this? thanks
Rob

sounds like third party drivers interfering. How do you connect your audio or are you using your computer speakers?
Have you tried going into system preferences audio midi setup and making sure your mic is selected?
This could be the people you are trying to reach's issue where they might have something running that cuts out the audio for them.
try hitting Video, internal mic, when you're on facetime. if it's selected, then you might want to try to connect with someone else and see if the issue persists.

HT1725 I downloaded an album from iTunes last night and some songs won't play through to the end. One stops after about 34 seconds and one stops after about 9 seconds every time. I am running the most up-to-date version of iTunes for Windows

The album was Grateful Dead Sunshine Daydream Concert 8/27/72. Songs #11 and #12 start but don't finish on either my library or the ipod. There may be others too, but these two I noticed. The downloads were completed ok, the songs sync'ed ok and they appear to be the right length. I thought maybe I need to re-download them but how do you do that once they are purchased? Is there another issue? Thanks for your help
Derek1466

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracsk from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I have just run ClamXav and it has detected a trojan Bredolab-2. How do I remove this please?

I have just run ClamXav and it has detected a Bredolab-2 trojan. How do I remove this Trojan please and is it an issue for a MAC?
Thanks in advance.

If you are running v10.6.7 as your profile indicates, you can update to v10.6.8 which includes malware protection.
About the Mac OS X v10.6.8 Update
Mac OS X 10.6.8 Update

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

I have just bought Macbookpro and when ı connect digital camera from firewire port ı never see the image at macbook pro.

I have just bought the macbook pro. When i connect the digital camera (sony dxc-c33p) to mac from firewire port i never see this camera imovie or quick time programs. Macbook pro never connect the digital cameras via firewire port. What can i do to solve this problem?

We are sony dealer for profesional medical products and i want to connect sony dxc-c33 digital camera to mac via firewire port. it is very interesting;
1. i have new imac at the office with latest software. when i have connected the camera it worked perfect no problem.
2. i have bought new macbook pro last week. when i connected the camera it didn't work.
3. i have connected the camera to imac mini with latest software. it worked perfect no problem.
4. finally i went to apple support office and we connected the camera and tried to take movie at four different brand new macbook pro but they didn't work.
Also when we lived this problem we have already contacted with sony support and no problem from this side. Iam still thinking the problem is firewire port at macbook pro. Finally we contacted exclusive dealer of apple in my country but they didn't solve and understand the problem yet until today (it passed 15 days)

I have just bought the iPad Air but when I try accessing my fotos from my iCloud account, I only get this years fotos whereas in my old iPad I can access the last three years of fotos. I've tried syncing to the computer but it didn't help

I have just bought the iPad Air but cannot access the roots I have on my iCloud account. They do appear on my old ipad 2, any ideas how I can access them please

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Firefox hangs up in Navagator bar and Google--can't Type-- Firefox 3.6.6 on Mac 10.6.4--Clears up and can use after about 5 minutes, How do you stop hangup?

Firfos 3.6.6 on Mac 10.6.4---Typing Hangs Up...After installing 3.6.6. I cannot type in Navigator or Google. I have to wait about 5 minutes to works.
I have cleared cache but this doesn't help.
== This happened ==
Every time Firefox opened
== After upgrading to 3.6.6. on Mac OS 10.4

So what was the solution to this problem?

I have just bought iphone and i can not activate, i`m now connected on wifi but phone tell me that activation server cannot be reached

i can not activate my iphone, just bought. the answer is activation service cannot be reached

I had a similar problem some time back when I bought one from the store.
I suggest you try and plug it in to a computer with itunes installed and an internet connection on the computer. then you should be fine.
Hope this solves your problem

I have just bought a MacBook Pro..13".. the graphics are all screwwed up. I can't get it to come around with the onboard adjustments. which and how to I install new Graphic INTeL 4000 drivers ?????

Well no one out there. I hate to have to take this 13" Mac Book Pro back , get my money back . Seems I'll have to. This is about the third time I have asked for help from Mac (APPLE) and I never hear back from them..

Does that problem happen with some applications? If so, the problem is that you are using applications that are not designed for Retina display. The developer should have done that months ago.
If that's your problem, first check that your applications are updated. If you want to make them look better, you can decrease resolution in System Preferences > Displays, but do not worry, because this does not mean that your MacBook Pro is damaged.
However, if you cannot use your Mac because the GPU is not working correctly, you have to return it and get another one

Why do I have to turn off and on my HP office jet 7500A every time I want to print a page? I can print one and imediatly try to print a second and it says it cant be found on the network.

Since going up to Lion I am having problems with my HP Officejet 7500A printer. It is on the network wirrelessly. After every page I have to turn the printer off and back on again because my mac cant find the printer on the network. The windows mechines here can still find it, but not my Mac Pro. What is going on?
Obviously I have it set up right because I can print to it. problem is my mac thinks it goes off line every time I tell it to print another document.
Anyone know of a fix?
Thanks!

Lion may have replaced files that partially made up your printer drivers. Either way, HP saw fit to make a new set of drivers specifically for 10.7 so you may want to use it simply to avoid any bugs tehy found.
Get it here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-98095-2 &cc=us&dlc=en&lc=en&os=219&product=4083652&sw_lang=
Hope I helped

My mouse wheel stops working after a few minutes every time I load Firefox. I've searched through various fixes, but none of them have worked for me. Help!

I have a Lenovo desktop and mouse. I haven't had this problem with any other program.

It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
and what it does. Also, check the programs that are on your computer
'''Windows:''' Start > Control Panel > Uninstall Programs.
'''Mac:''' Open the "Applications" folder
'''Linux:'''
* [http://www.freesoftwaremagazine.com/articles/see_all_your_installed_applications_ubuntu_unity Ubuntu Unity]''' {web link}
* Xfce: Applications Menu category sections
* options depends on the package manager and the desktop environment
Go thru the list. If you find something that you don't
know what it is, use a web search.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''' {web link}

IMovie events and projects on external HD but optimizes every time, how do I stop this?

iMovie 11 v 9.0.9 I have the events and clips on an external HD and every time I start iMovie it "optizimizes" then "processing Events". How do I stop this repetitive and long process?

It might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and Reinstalling iTunes and other software components for Windows XP

I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

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