I have just bought new iPad Air and cannot get it to start.

I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

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I have just bought an iPad air and constantly get the screen with the stars freeze and can't do anything. Have done the power off etc, still happens inconsistent freezing on that same screen. Is this pad got a glitch?

Inconsistent ability to unlock ipad at the strary screen. Sometimes it does sometimes not getting very sick of it freezing and not being able to do anything,bought this just yesterday! Have done the shut down thing but still get frozen out. Just when I think it's all good it happens again. Frustrated can anyone help or is this a faulty ipad?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Brand new iPad Air and cannot get tilt to work in games or to change orientation for reading - help!

Battery on new iPad Air running down really quickly with all apps closed down and whilst asleep- any ideas?

Hello, juliefromaltrincham.
Thank you for visiting Apple Support Communities.
I would check to make sure Rotation Lock is not engaged. The article below will walk you through that process and has some helpful troubleshooting steps if that does not resolve the issue. In regard to your battery concerns, I would need more information regarding usage patterns and how you connect to a data network. The best option for that would be to contact us here.
iPad: Understanding the side switch
http://support.apple.com/kb/ht4085
Cheers,
Jason H.

I have just bought the iPad Air but when I try accessing my fotos from my iCloud account, I only get this years fotos whereas in my old iPad I can access the last three years of fotos. I've tried syncing to the computer but it didn't help

I have just bought the iPad Air but cannot access the roots I have on my iCloud account. They do appear on my old ipad 2, any ideas how I can access them please

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I've just bought an iPad Air and when it charges it chews up enormous amounts of wifi.

i have just bought an iPad Air and when it charges it uses up huge amounts of wifi data nearly 1G.

Did you set your iPad to make iCloud backup?
Settings > iCloud > Backup > iCloud Backup: ON ?
Or did you synced purchases from iTunes/App/iBooks Store?

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

What do you mean by copy? I thought the i cloud did that automatically for you. That's what I don't understand.

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

I have just bought an iPad mini and to transfer my contacts,music etc via iTunes on my PC, the PC crashes - is this because of the different operating systems?

Can anyone please help

Hi Pa23from Argyllshire,
This error: I have just bought an iPad mini and to transfer my contacts, music etc via iTunes on my PC, the PC crashes should not occur.
The best guess is this crash is caused due to an issue with the PC.
Make sure your iPad is updated to the latest operating system: iOS 7.0.4 and make sure iTunes is updated to iTunes 11.
iTunes 11 is optimised for iOS 7, so if you have an iOS 7 device and non iTunes 11 computer, life would be hard.
Try to update iTunes to 11.1.3 from: http://www.apple.com/itunes/download/
Even try uninstalling iTunes and then re-installing. iTunes will not lose any of your iTunes songs when your un-install it as iTunes stores every media item in a folder found in (or around): C:\Users\NAME\Music\iTunes
Obviously iTunes and iDevices work best using Mac iTunes however; iTunes 11 and iOS 7 iPad Mini should work fine.
In summary possible solutions:
1.       Update iPad Mini to iOS 7 or better (iOS 7.0.4)
2.       Update iTunes to iTunes 11.1.3
3.       Restart both PC and iPad
4.       Uninstall iTunes from PC
Many Thanks, Happy New Year and I look forward to hearing from you regarding this crash!
iBenjamin Crowley

Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.

Somehow I didn't finish my question. It was: Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.(Partially reproduced below.) Or is it legitimate?
"You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you."

This is genuine if you have submitted Rescue email address (tap to enlarge)

TS2755 When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy. I'll never buy another if I can text using SMS or MMS

When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy if you like texting family and friends. I'll never buy another one if I can't text using SMS or MMS. Is there any hope for a patch or new operating system to fix this issue, or an app to use with iPad Air

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

Just set up my new ipad Air and cannot set up my gmail account into mail ?

Just set up my new ipad Air and cannot set up my gmail account into mail ?

EASY SIMPLE FIX....
The problem is Google.
I had the same problem, couldn't install Gmail on my ipad or iphone and kept saying wrong / incorrect password, error messages. Worked for hours and hours on this.
It is Google's (optional) 2-step verification system that is to blame.
Google won't tell you this, and instead, they have come up with work arounds, and even telling people to install the Gmail iPhone/ipad app, which then limites the iphone/pad functionality when not using iphone's native mail.
FIX:
Logon to Google...
Go into your Google account preferenes
DELETE your cell number used for 2-step verification...... leave it blank
(it is optional, Google does not require you use 2-step verification)
Thats it. Your'e done.
Now set up your Gmail (now called Google) as usual on your Apple device.
You don't need 2-step (optional) verification.
There are other secure ways to do this. It is an option, but Google goes out of it's way not to tell you this.
(and a great way for Google to gleen your personal information, in the name of security)
Hope this helps someone.

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

first time you connect it to the computer you sync the iphone with it should ask if you want to setup the ipad as a new device or restore it with a backup of another ios device
if you say yes the content of tne iphone will be put on the ipad
if you later one wish to do the same thing one can restore it by navigating to the ipad in itunes on the computer and choose to restore it there to the backup of the iphone
if you don't want to restore then you can just mark the apps in itunes you wish to sync to the ipad
if you don't sync with a computer then you can't be charged for an app more then once it's tied to your appleID and any attempt to buy it again will result in a free download
one can also access apps tied to the ios device under purchasees in the app store app

I just bought my iPad air and I would like to know how to get the App Store on it

I just bought my iPad air and I would like to know how to get the App Store on it?

It is included.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

HT4623 I have just bought an IPad air wi-fi. Is it possible to update it to cellular?

I have just bought an IPad air wi-fi. Can it be converted to cellular?

Get a Mi-Fi
http://en.wikipedia.org/wiki/MiFi

I have just bought new iPad Air and cannot get it to start.

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