I have just bought the monthly £7.49 creative cloud photography plan. Have downloaded Photoshop twice and it keeps coming up with an error message not allowing me to use it.

can anyone help?

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
© 2014 R_Kelly

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I want to buy the Creative Cloud Photography plan that includes Photoshop and Lightroom but I currently have a plan $9.99 a month that includes only Photoshop CC. How do I switch plans?

If you're already on an installment plan for $9.95 per month that includes only Photoshop CC, how do switch plans to obtain the combination Photoshop and Lightroom plans for the same price?
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Cancel old and buy new is the only way I know, but you MAY be able to exchange
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There is a different forum for Cloud problems http://forums.adobe.com/community/creative_cloud
And, a link that may help http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
If not, you will need Adobe chat Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Welcome to Adobe Forum,
You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
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yes.
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Hi margot,
Please refer to the following link in know about the specifications for Creative cloud:
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I have just bought the monthly £7.49 creative cloud photography plan. Have downloaded Photoshop twice and it keeps coming up with an error message not allowing me to use it.

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