I have just changed my user name and password but it has not changed for iTunes/ apple - any suggestions
My iTunes user name is incorrect. I have recently changed it successfully but it hasn't changed for iTunes/apple. Any suggestions?
If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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How do I change my user name and password if I can't logon to the computer?
how do I change my user name and password if I can't logon to the computer?
What Mac is this with what version of OS X?
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I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that eitherYou would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself. -
I know the user name and password but forgot the secret question
I know the user name and password but forgot the secret question
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.@ -
hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.
Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Active Directory "Invalid User name and password" but have joined before
I have had a small handful of machine repeat the same thing. A workstation may still login but with an old PW, it will no longer authenticate to the domain. In times past I have been able to track the edu.kerberos.mit file and the directoryServices perference files. And then rebind the computer to the domain. These computers will begin to rejoin to the domain, but stop at step 3 which is verifying credentials and report and error saying my user name and password is incorrect, but they are correct. Keep in mind it goes through steps 1-3 very quickly. In the logs for Directory Services it tell me _Kerberos does not have a record for the server and it displays our domain controller. Then another right under saying Kpasswd does not have any record of the server. To me this indicates a Kerberos problem and KDC, which I understand runs locally on the machine now with Leopard. Keep in mind a new machine (machine I just imaged) will bind perfect.
Some machines even show still connected to the domain, one I could search via DSCL, but when I went to unbind it gave me a password error.
It seems like a password issue. Any suggestions?I don't have Vista...
I wonder if this will help:
http://chris.pirillo.com/2007/03/07/file-sharing-from-windows-vista-to-os-x/ -
My iPad email says incorrect user name or password but it has always worked as it is set up
My iPad mail is not receiving mail. It says incorrect user name or password but it is the same as it has been since I got my iPad. The server connection is ok as I can get email through the internet.
Hi Barry,
This is a little odd, so from what you've said nothing has changed at all on your iPad?
Are you able to access your email account via webmail, for example I have a GMAIL account and can access this via www.gmail.com if so can you login there using the expected credentials?
Regards,
Steve -
I try and log in but do not remember my user name or password.
I request a user name email but nothing is coming through. I have left it for an hour but no email received. I have also check the spam box.Sorry it took a while but I have had a response to my yahoo email account and have now successfully logged in.
Thank you for your reply, but it is resolved. -
I am trying to reset my apple id under icloud account information on the original pc that I set the account up. I have changed email addresses now and would like to change to new address. I have gone through the steps on changing apple id and password and have my phone hooked up to pc but it will not change over to the new address and password thus I can not order any apps or use icloud. Help!
Go to Settings, and then turn iMessage and FaceTime on if they are off. If they are on, then turn them both off, restart the phone, then turn them back on.
Go back to Settings > iCloud. Whether the current or old email address is displayed there, try your current password. -
My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help
I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11. -
I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you. -
I changed my username and Password in Itunes on my computer. Now when I use my Iphone, Ipad, it asks for the password for the old username. when I type the password for that old user name, it says it's invalid. I figured I needed to delete the old Icloud account from my Iphone and Ipad, but they ask for the old password for the Old username. I type it in and it says invalid. As of now, I can't use Icloud or Itunes on either the Ipad or Iphone.... Help!
<Edited by Host>If the old ID ("username") is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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The title says it all.
Please help.
Sam- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset the password and try again. After resetting the PW sing out and sign back in
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
I would like to reset my security questions, how can I do this?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I am a new ipod touch user. I have my ipod connected to my computer, but when I try and get into anything it says I am not connected to the internet.
Please help a newbee????The iPod Touch requires a WiFi (Wireless) signal to connect to the Internet. It can not connect to the Internet by way of the USB syncing cable.
Stedman
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