I have just changed to firefox from IE and am trying to start using it .When loading FF it asked me if I wanted to import my ie favourites -answer .yes but I cannot find them

op system windows 7+sp1

You can usually find the imported IE Favorites in a folder ("From Internet Explorer") at the bottom of the Bookmarks Menu folder (Bookmarks > Organize Bookmarks).
If you can't find them in the "From Internet Explorer" folder then try this:
* Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
* Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File
See also:
* http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file")

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I have just changed to Firefox from IE. When i pull up my home page which is the BBC.co.uk I have always to reset my local region as it always defaults to London. I didn't have this problem with IE. Can you please supply a solution, thank you

I have just changed to Firefox from IE. When i pull up my home page which is the BBC.co.uk I have always to reset my local region as it always defaults to London. I didn't have this problem with IE. Can you please supply a solution.

I fixed it!!! Following advice from similar posts, I searched the hard drive for "sessionrestore.js" in my Firefox Profiles folder (you'll need to enable viewing of hidden files in Windows Explorer (Tools > Folder Options > View (then select Hidden files option) then Apply to all folders) to do this). I then shut down Firefox, deleted the file and restarted - my home page was correct and it didn't try to open my old session! Some other posts suggested deleting everything called "sessionrestore" in that folder, but I didn't need to.

I have just changed internet providers from BT to Virgin, and now my iTunes doesn't show any of my airport express devices.

I have just changed internet providers from BT to Virgin, and now my iTunes doesn't show any of my airport express devices. I assume that I have to reconfigure them to the the new wireless but how do I do this frmo my PC? Thanks

I would recommend that you start by performing a "factory default" reset on each of your AirPort Express base stations. Once completed, you can use the following Apple Support article to configure each base station for streaming.

I have just changed my sim from vodaphone to tmobile and my new sim wont work it is coming up emergency calls only, the iphone is not a vodaphone phone and as i am awhere it is a unlocked handet, can anyone give me advice pls

i have just changed my sim from vodaphone to tmobile and my new sim wont work it is coming up emergency calls only, the iphone is not a vodaphone phone and as i am awhere it is a unlocked handet, can anyone give me advice pls

You will have to ask Vodafone to do it for you.
Here is a link to their online form http://campaigns.vodafone.co.uk/UnlockCodeRequestForm/

HT201272 I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store.

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I downloaded my apps from my iPad onto my new iMac, but i cannot find them, can you please tell me where I can access them. I have tried finder, and launchpad but to not avail

I downloaded all my apps onto my new imac from my ipad, but i cannot access them , i dont know where they are. If I try to download them again, it says already downloaded. Can you help please.

Hi Tykie,
If you have transferred or Downloaded iPad Apps on your Mac you will find them in iTunes on your Mac....
Open iTunes and in iTunes on left hand corner where Music is return you should see a drop down button next to it and once you click on that drop down button you will see Movies/Tv Shows/Applications, you need to select Applications here and you will find all your downloaded iPad Applications. And as they are made only for iOs devices that cannot be run on your Mac.
Hope this will help you

I have just bought an airport time capsule and im trying to install an airport utility. I tried the 6 version but it wd not load because it said might mac would not support. I then tried the 5.6.1. and it said it would not work with airport capsule.

I have just bought an airport time capsule and i am trying to install an airport utility programme to support this
However, it seems the version 6 which came out last year - i can't use on my Mac - Snow Leopard -
So tried to then install version 5.6.1 and although this installed properly, it says this will not support my capsule
2. I have BT home hub 2. I presume I cannot bypass this as the internet router? I bought the time capsule for its capability to back up . The router was a byproduct. But am I correct in thinking that it acts as a secondary router or a booster rather than a primary router . I still need the BT homehub?
if anyone can help that would be great
CS J

You should either return the Time Capsule or upgrade your Mac at least to OS X 10.7.

Just changed to Firefox from Ex 9 and can't find previous tab "Favorites"--not referring to Bookmarks?

Just changed fromExplr 9 to Firefox. New page does not show my list of "Favorites"--not referring to Bookmarks. Had Att.com as homepage before.

Bookmarks and history are stored together in your profile folder in a database file named places.sqlite. These articles should help with restoring as much or as little of your other profile as you like:
Locating the folder: [https://support.mozilla.com/en-US/kb/Profiles Profiles | How to | Firefox Help]
The following article has suggestions for recovering bookmarks: [http://support.mozilla.com/en-US/kb/Lost%20Bookmarks Lost Bookmarks | Troubleshooting | Firefox Help].
To move more settings, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

It appears I have lost all previously downloaded music including songs I ripped from my own cds..can I get them back? I thought they were saved in the cloud but I cannot find them

I had previously had years worth of Christmas music in my iTunes. When not the holiday season I obviously deslect it so that it does not play. I thought it was all backed up to the cloud, but now upon trying to recover it and resync it to my phone for travelling, I cannot find it anywhere. Is my music gone for good?

Why did you think it was in icloud?
You can redownload some itunes purchases in some countries, but this does not apply to music not purchased via itunes.
Downloading past purchases from the iTunes Store, App ... - Apple
Have you failed to maintainn a backup copy of your computer?

I have just downloaded two songs from Itunes, and when I try to put them on my iphone they will not go there. There is an icon showing; which is a red ring with a cross through it?

Help!!!!!!!!!!!!!

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

I downloaded files with .asl extension, but I cannot find them

I cannot find my extension files in the new Photoshop. I placed them in the styles folder, but they do not show up anywhere.
Help, Please.

What folder, SPECIFICALLY, did you put them in?
What OS?
What version of Photoshop?
Some Basic things to check:
Are you running the version of Photoshop you think you are?
Have you closed and reopened Photoshop?
-Noel

HT203167 I have purchased lot of music over the years, but I cannot find them in my iTunes account

Hey, I cannot find my music in iTunes - I have purchased loads over the years but it isn;t there? shouldn't ALL purchased music be there in my account?

Using iTunes 11.0.1. Although listed in recent purchase in the Store, I cannot find the album on my MacBook Pro. And I cannot find any option to sort the library by "Date Added."

I downloaded the installer for photoshop 13 elements and essential for ma but i cannot find them

i have just purchased photoshop elements 13 and essential elements. I downloaded Akamai. But do not know how to proceed to install the [rpgram

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

How do I stop Firefox from crashing? It crashes at various times, not when loading any specific pages.

My crash problem has been going on for week, now. I tried uninstalling FF and reinstalling it. I hoped that would fix the problem, but it didn't. Crashes occur randomly, when loading or reloading pages but they are NOT specific pages. The Report ID listed below is just 1 of several reports from the past week.

I am unwilling to attempt navigation away from these sites. The pop-ups that occur on the attempt to leave a site or to close the browser are exit traps offering incentive to stay.
Once upon a time, when the internet was less dangerous, I would be willing to close the exit pop-ups. Now, after twice being infected with malware trying to close the pop-ups, I now force close whichever browser I am using.
Recently, I clicked on the red X to close one pop-up, and it installed a trojan that I had to pay to be removed. When I clicked on 'Leave' in another exit pop, it didn't exit and it turned out I was giving permission to run a script file. Now that criminals have learned these exit pop-ups can be used to force a click action, the sites using them have become dangerous.
If I force the browser to close using Task manager, Please tell me how to stop FireFox from sending me directly back to the same site because it mistakenly believes it crashed when it did not. I forced it to close because I was on a site that had taken control of my browser and was not allowing me to leave the site.
No other browser sends me back to the potentially dangerous sites. I prefer Firefox, but the new version must have a setting that allows me to get safely away from a problem site?

I have just changed to firefox from IE and am trying to start using it .When loading FF it asked me if I wanted to import my ie favourites -answer .yes but I cannot find them

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