I have just d/loaded FF4 and now I can't get into my e mail account.

I am with Sky broadband and since d/loading Fire fox 4 I have not been able to get into my e mail. When I go to log in, it tells me that i have entered the wrong details. This is a real pain as I am in business and I need my e mail.

All email accounts have a password. If you do not know yours I suggest you contact your mail provider and ask them for assistance.

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I have just updated to Yosemite, but now I can't get the custom shortkeys to work. In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution. Does anyone have the problem? All the other shortcuts work!

I have just updated to Yosemite, but now I can't get the custom short-keys to work.
In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution.
Does anyone have the problem? All the other shortcuts work!

Hi Thomas,
I can confirm the problem you are hitting. The XML test trace does not get recognized at all, and it defaults to Eclipse's basic Open File behaviour. I am not sure if it's because the format definition is missing, or if it's because something prevents the trace type from being recognized. I will open a bug about it.
Thanks for identifying this issue!
In the meantime, if you'd like to experiment with XML analyses, you can also take a look at the example at https://github.com/tracecompass/xml-analysis-example .
Cheers,
Alex

HT1338 My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link.

Just loaded the ios6 and now i can't get into itunes store with my 4s. What happened?

Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

HT4085 I just updated my ipad and now I can't get my kindle books in landscape mode. I have th elock roatation off everythign else goes to landscape

I just updated my ipad and now I can't get my kindle books in landscape mode. I have th elock roatation off everythign else goes to landscape

iPhone, iPad or iPod screen will not rotate, fix
http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
iOS Screen Does Not Rotate
http://support.apple.com/kb/ts3805
 Cheers, Tom

I got locked out of Mac os 9 and now I can't get into OS 9 or OS X. All I see is the Macintosh SE and a finder face and text that says "mac os 9.2 welcome to mac os". I can't get into COntrol Panel to reset the password to allow me to get in.

I got locked out of Mac os 9 and now I can't get into OS 9 or OS X. All I see is the Macintosh SE and a finder face and text that says "mac os 9.2 welcome to mac os". I can't get into COntrol Panel to reset the password to allow me to get in.

Do you have OS X and OS 9 installed on your Mac? If so, startup with the Option key depressed. This will open the Startup Manager window. Select the OS you want to start from & click the right arrow.
 Cheers, Tom

HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

I have just downloaded an update and now I can't open Pages

I have just downloaded an update and now I cannot open Pages... Any advice?

I suppose at some point or other it might dawn on you that we don't seem to know what update you are referring to.
…and you might actually tell us.
Peter

I removed cookies and now I can't get into Tagged. How do I undo this???

I went to Tools, Options, Privacy, and removed all cookies. Now I can't get into Tagged. I don't know what I did different, because I have removed cookies before and this did not happen.

Thank you so much! You're a genius! :-)

Help!!! I think my email was hacked and now I can't get into it at all. All of the suggestions didn't help so far. I have double clicked, rebooted, and deleted the account. Is there a way that I can have a reset password to an alternate email?

Help, my email was hacked, now I can't get in at all. Can I reset the password through an alternate email?

You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend.

I updated I Photos and now I can not get into the I Photos, I get a message that says "the library needs to be updated to work with this version of I Photo' I have no other updates to install. How do I update to get into i Phones? riderm622

I updated my computer with the I Photo June 2012 program and now I can not open I photo or shut off the computer because I get a message that says "The library needs to be updated to work with this version of I Photo' I have no other updates to install. How do I update the library to get into I phootos. riderm622

backup your iPhoto library and download the 9.1 update and install it
LN

I need to get into my old account and get my addresses and then cancel the old account but can not get into it. Had to change my user name when I moved and now I can't get into Firefox. Can't remember the old password. What to do??

I moved during the summer. I changed to highspeedand & when I set my computer up it told me that my email address was already in use so I had to change it(????) I changed from jkady to [email protected] I tried to change it on firefox but it would not except the new name and I could not get into my old account.I need all my addresses and would like to cancel the old account but I can not get into it. This is very frustrating!!!!! I need my addresses!!!!!!!!

I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
This is just stupid now.

I press reset and now i can't get into router interface?

Yestoday i was just experimenting with my router. I set up a restriction for 12am to 12:05am to see if it will block my sister's internet just for the fun.
However it did not work.
Today my internet was slow because of my sister's laptop. Probably downloading some soft of content. I decide to press the reset button therefore her connection would be taken off.
However now i want to fix that. I understand how to get into my router's interface:
-By going to my computer and then typing 192.168.1.1 on top...
-Yestoday when i did that it worked. I was able to get into router interface, but now i can't. It gives me "cannot find server"
I don't understand why i can't get into my router's set up~
Can this be fixed?

it might be that the reaosn why you're not accessing up the router's set-up page is because the computer connected to it is not getting a valid IP adress already...
to check this...
go to START, then RUN
type in cmd
in the command line, type in ipconfig
take note of your IP adress... that's the computer IP adress..
Now, take note of your default gateway... that is equivalent to your router's IP adress...
in the same window, type in (ping default gateway #) ping 192.168.1.1 . if it replies, then your router's interface should be able to open up
launch internet explorer, then type in http://192.168.1.1
"a helping hand in a community makes the world a universe"

I have just down loaded Lion and now I find my iMac is not Antivirus protected

I downloaded Lion and had to Turn off the iAntivirus while downloading and now it wont the Antivirus says my Mac is not protected. I tried to click on the Antivirus icon but nothing happened it is still at OFF So I tried clicking on the icon in Appliications but No still at off so what can I do help please/

Since there are NO KNOWN VIRUSES for the Mac, you don't have to do anything. If you just feel like you have to have it, see if there is a Lion compatible version of whatever you were running. Or........you could just send me the upgrade money and we'd both be happy!
...JER

Help please! I have just installed Snow Leopard and now I can't access my gmail account. I can complete the sign in boxes ok but the blue indicator bar freezes and prevents access to my emails.

I have just installed Snow Leopard, (10.6.3) onto my Macbook Pro and so far it seems to be working fine except that I can't access my gmail account. I can sign in but the blue opening indicator freezes near the end and I can get no further. I'm a bit of a novice at this stuff - help please!

I would run the combo update to get to 10.6.8 in order to get the latest security updates and so forth. Then run Software Update until you system is current.
10.6.8 Combo Updater
G-mail problem.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
IMAP or POP setup?

I have just d/loaded FF4 and now I can't get into my e mail account.

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