I have just done IOS update and now my computer will not recognise I-Phone is there anything I can do?

I have just done the IOS 5 something update on my phone it went to back up and now my computer does not recognise my phone and the phone screen just has the ITunes symbol with an arrow and usb cable on it. Does anyone have ideas of what I can do?

More info for you, I have not had the phone jail broken or anything like that. Please help as my phone has everything on and was fine before I did the update.

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I have just downloaded ios 7 and now my ibooks is not me default PDF reader. It is not recognised at all when it comes to using a PDF file and this is not good as I have folders on ibooks which I wish to add to but now cannot

I would like help as I cannot find another app that works where it will store files in folders

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

My mac book pro does not boot up correctly anymore after doing some updates. I did have my ipod charging to my mac book. I ran the simple updates and never go to the maverick update and now my computer will not boot correctly. Help!

Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)

Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken. I hope that it helps.

I have just downloaded an update and now I can't open Pages

I have just downloaded an update and now I cannot open Pages... Any advice?

I suppose at some point or other it might dawn on you that we don't seem to know what update you are referring to.
…and you might actually tell us.
Peter

I updated from Snow Leorard to Moutain Lion and now my internet will not recognise my password. All other comps use the network but my Mac upgraded Mac Mini keeps coming up with either 'timeout' or 'user or password not recognised' ...help!

Hello all
I upgraded from Snow Leopard to the latest Mountain Lion OS and now my Wifi will not work. When I try and insert the password to my Wifi network states either 'connection timed out' or 'password and/or user name not recognised' please help...!

Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
From the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.

I have a new wireless router and now my laptop will not recognize the printer.

I recently installed a new wireless router,Linksys E2500, and now my laptop will not connect to my OfficeJet 4500 wireless printer. Operating system is Windows XP. Says it does not recognize the printer. It was working fine with my other Linksys router and I have been able to connect all of my other electronic equipment. Thanks.

You must reinstall the full feature software and drivers again to be sure it will work with the new router. This is the fastest way. Simply follow the instructions that came with the printer.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I just downloaded Windows 10 and now my headphone will not work, the other caller can't hear me.

I just downloaded Windows 10 and now my headphones are not working and the other caller
can not hear me.

Please download and install the driver from the following weblink:
http://ftp.hp.com/pub/softpaq/sp50001-50500/sp50498.exe
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

I've updated to iOS 5 and now my itouch will not sync.

Hi There:
My hard drive crashed and has recently been replaced. I've downloaded some new songs from iTunes but now my itouch will not sync. It states something about, "sync failed to start" but doesn't state why it failed. I would really appreciate any ideas of what to check for. I'm not really good at this.
K.

Did you authorize your computer again? About iTunes Store authorization and deauthorization
Can you back up your ipod manually by right clicking on it in the device list and choosing backup?

Recently accepted an itunes update and now the program will not launch or open on my computer

I recently accepted an itunes update on my computer - now the application will not launch or open on my computer. any ideas or help?

A few details would help here. What kind of computer? What operating system is it running? What version of iTunes was running previously? Was there an error during installation? What actually happens when you try to launch iTunes now?
Let us know we will keep working with you.
Best of luck.

Macbook pro has been wiped after an update and the majority of the contents has been lost, is there anything I can do to recover it?

I updated my laptop and now the majority of my contents seem to have been wiped. Is there anything I can do to recover them? My backup was connected at the time so it has already backed-up to the computer's present state. Most photos/ Itunes/ Mail... has been lost. I have some stuff but only up until January 2013.

If all your files are missing
You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
If files are missing from one folder
Change the Finder view mode; for example, from icon view to list view, or vice versa.
If files are present, but seem outdated
You may have started up from a different volume (disk.) Open the Startup Disk preference pane and check the selection.

I just upgraded to OSX 10.8 and now my compute will not unmute!

I went to watch a video and got no sound so I hit the volume up key and got no responcse. Then I trired to move the slider up by the WiFi signal and I can't move that at all. I went to the System Preferances and right next to overall volume it shows the mute checkbox to be checked but it is grayed out and can not be unchecked.
Any Ideas as how to fix this?

I got it back with one reboot and have not lost it since. I would say it is a problem with seeing that the sound was off when the new OS was installed.
As for the rest of your reply that is some elitist BS. The only OS that will not have any problems is the one you build your self but then it might also not run a lot of the software you want. In my years of computer use I have had no more problems with DOS,3.1,95,98,XP,Win7 and now Win8. then I have had with OS7,8,9,10

Have a new router, Amped, and now the printer will not print wirelessly from my iMac.

HP Photosmart Premium ePrint Wireless Model C410a.
Mac OS
I just hooked up a new router-Amped. Now the printer will only work with a "wire" and not wirelessly. It worked with my previous NetGear router.
What do I need to do to get it to work?

Your new router is likely using a different subnet than your old router. Go into the printer's wifi settings and make sure it is in the same lan as your router. Follow the printer's wifi set up instaructions.

Just tried to upgrade to SnowLeopard with new software. iLife failed to download and now the computer will not start up--grey screen with lines going round and round in a circle. What can I do to get it to start up?

Just tried to upgrade to SnowLeopard with newly purchased software disc. iLife failed to download and when I tried to restart the computer, it will not do so--just get a grey screen with the lines going around and around. Any ideas about how to get it to start?

Mac Pro - Mid 2010
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 8 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
Software Mac OS X Lion 10.7.2 (11C74)
This is a brand new machine that I just purchased from Apple. It was delivered yesterday
The old computer is an old PowerMac G5, but my OS X install disc is a retail version of 10.5.
I also tried the OS X 10.5 install disc that came with my MacBook Pro (2.6 Ghz Intel Core 2 Dual).
Same issue - nothing but a grey screen when the system tries to boot from the DVD

HT2954 I changed my email address on Gmail and now my computer will not recognize the new password when I modify my account?

I changed my email password on Gmail last night. I then went into settings on my MAC to reflect the changes but it will not recognize it. I double checked to ensure I had the right password and it is. I can log into my email from safari with no issues. I have varified that all account information is correct but its still not working. I have also lost notes and contacts.

Keychain is no longer able to update itself when I upgrade an application...
http://unsanity.org/archives/2007_01.php
Mail passwords not holding...
If Terminal doesn't scare you, you might try this line in Terminal...
sudo mv /var/db/CodeEquivalenceDatabase /var/db/CodeEquivalenceDatabase.old
Carefully type your admin password when asked & hit enter, as it won't be echoed, then restart the Mac.
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server.
So since WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Is it POP or IMAP?

I've just installed an update and now my MacBook is stuck on the apple page on restart. Can somebody help me get out of this or do I have to let battery run flat?

I've just installed an apple security update released today I think. On restart it is stuck on the grey apple page. How do I recover from this? Do I gave to wait for battery to run flat? Don't want to press and hold power button in case cause damage.

This may help.
https://discussions.apple.com/message/21000506#21000506

I have just done IOS update and now my computer will not recognise I-Phone is there anything I can do?

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