I have just downloaded a £55 app but it doesn't work, help please???

I have just downloaded an app but when I open it It just comes up with a white screen. I have no idea how or where to go to try and reinstal it, at £55 I do not want to have to re-pay for it, can somebody help me please.

Hi..
Helps to tell us which app you downloaded ...
You can try re downloading. You will not be charged again.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If that didn't help, if you have anti virus software installed, disable that.
Turn off the Firewall in System Preferences > Security & Privacy
If you have an app called Little Snitch installed, that can prevent apps from downloading.

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I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

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what shall i do now?

Just downloaded a free apps, but it charged to my credit card, why?

Just downloaded a free apps, but AppStore charged to my credit card, wanna find out what is it for?

Usually it swips $1 for your credit card.
In case you have accidentally purchased anything, you will have a receipt within a couple of days to your mail id. You can reverify the purchase, if any.

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please.

What seems to be working for many users (myself included) is to sign out of CC and then sign back in. After signing back in, LR will run.
John

I just downloaded a paid app but it wont open

i just downloaded a paid app but it wont open

Try this:
1. Close all inactive apps. Double-click the Home button and hold apps in the Task Bar down until they all wiggle then tap the minus sign to close apps. Tap the home button to return to Home screen.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout.

My ipad is on an infinite loop. I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started. I have tried pressing the power and home button at the same time, but it doesn't work. Please help!

my ipad is on an infinite loop. I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started. I have tried pressing the power and home button at the same time, but it doesn't work. Please help!
I even tried some hints posted for ios6 (turn off Ipad, holding home button and plugging in power cord at the same time and then releasing the home button)
I did manage to get a different screen that shows the itunes icon and a power cord, but nothing happens.

You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

I need help with the photo stream. Everytime I try to open it on my PC it says photo stream is unable and I have tried everuthing to enable it but it doesn't work. Any help, please?

I need help with the photo stream. Everytime I try to open it on my PC it says photo stream is unable and I have tried everuthing to enable it but it doesn't work. Any help, please?

Freezing, or crashing?
ID on the Mac can produce reports that may (or may not) prove helpful in diagnosing the problem. I suspect this is something not directly related to InDesign, and maybe not to any of the Adobe apps directly since you seem to be having a problem in more than one. That often inidcates a problem at the system level.
Nevertheless, it won't hurt to try to gather the reports. You'll find driections for how to generate them, and to post them on Pastebin.com (then put a link to them here) so we can see what's going on at Adobe Forums: InDesign CS5.5 Not Responding
Do you happen to run a font manager? If so, which one, and waht version?

I push the cloud botton on the appstore to return the past purchased apps but it doesn't work.why?

i push the cloud botton on the appstore to return the past purchased apps but it doesn't work.why?

Oh gosh, this is ancient history for me.
First, I remember some sort of third party boot enabler being required to install OSX on some G3s. Not sure if it included iBook. http://eshop.macsales.com/OSXCenter/XPostFacto/Framework.cfm?page=XPostFacto.htm l
Second, which exact set of installer discs? They have to be black colored retail discs, not grey ones which came with a specific model Mac and will only boot that model.
What are the exact specifications of the computer? Does it have sufficient RAM? You're asking a lot for a G3 to run Tiger.

Itunes does not open,everytime i try it says "The itunes application could not be opened. The required folder cannot be found" I have tried the shift key option but that does not work. help!!

I cannot open itunes. Everytime i try it says "The itunes application could not be opened.The folder cannot be found." I have tried the shift key option but this does not work. Please help.!!

Try the actions here for that driver.
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I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

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HT201304 I updated my ipad mini to ios7 and after that the restrictions have been turned on automatically. It was off before the update and I din do after either. I tried 1234 but it doesn't work. Please help me.

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1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
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Press and hold Home until it beeps.
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Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.

I have just downloaded a £55 app but it doesn't work, help please???

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