I have just downloaded a new video and ever since video has malfunctioned
I purchased a free episode from itunes and ever since I dowloaded it I cannot watch that video or any of the others I have previously downloaded. Whenever I try to open the video the entire itunes program freezes up- it does not even show a black screen which usually preceds the episode...what do I do? After buying a season pass this is most distressing.
An error occured while attempting to creat the directory: C:\Program Files (x86)\iTunes\iTunes.Resources\ca.lproj\AppsPlacard.nib
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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I have just uploaded the new software and a strange app has appeared on my home screen ( a grey target, panorama thing without the man) there is no title under it and I can't seem to delete it. What is it? Do I need it? How do I delete it?
Thanks for responding so quickly!I also tried that and it still didnt' work.I tried to take pictures while using the flash.I think my only option at this point is to go to Apple........
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I have downloaded the new itunes and now wanting to update my Iphone 3gs to the IOS 5. It just seems to stop whilst backing it up and not completing. My computer is windows 7..
helllppThat's happening to me and I have Windows XL
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Have just downloaded iSO6 to my ipad and now facetime will not work properly. It will take incoming but will not allow to make a call. Could anyone offer suggestions to the problem please?
Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari -
I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad
Tamate46 wrote:
now I can't play it as it his
Not sure what you mean by this. Why can't you play it? -
I have an old version of the Logic in cds. Can I just download a new version and give the serial number so I don't have to pay twice?
No..
You cannot download any version of Logic that you bought on CDs.... You must reinstall it using the disks that came with the boxed set.
The only downloadable version now is Logic Pro X....which, like everyone else.... you must buy via the App Store... as it is a new version and there is no upgrade from any other version. -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
I have just setup a new ipad and first app I downloaded was ibook. my ipad says its installed but I can't find it. any suggestions please?
For some reason this happens to some people. The one thing that works is to reboot your iPad. To reboot: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad wil restart. Once it's back up, I'm betting you'll see iBooks.
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I have just bought the new iPad and am keen to use face time. How can I automatically download my adress book from Gmail in to my contacts? I am very new with this. Thank you
Using FaceTime
http://support.apple.com/kb/ht4319
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367 -
I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?
Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I have just downloaded a newer version of iTunes but I cannot open it? Can anyone help?
I have just downloaded a newer version of iTunes but now I cannot open it. When I click on the icon it tells me it was created with a newer version and would i like to install which I already have. I've tried restarting but that didn't help either :-( Going round in circles can anyone help please?
What is the exact text of the message you get. Take a screen shot (command/shift/4 and post it. Also, what do you see regarding iTunes if you go to App Store/Updates?
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I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html -
I have just bought the new mac and can't set it up as my main computer for iTunes
I have just bought the new mac and have synced it with my ipod but the ipod is not the primary computoer for itunes.
My old computer is the primary one
I have synced my ipad but the apps did not transfer to my mac
any help would be appreciated
thxYou have me confused as to where the apps really are. You mention iPod and mention that the iPod isn't your primary computer. Obviously, it can't be - its an iPod. I'm not trying to be a jerk - I just dont understand what that means.
The you say that the old computer is the primary computer for iTunes. That makes more sense. Anyway, you could have transferred the iTunes library from the old computer to the new Mac, but I assume that you did not realize that.
So ... If the apps are on your iPad - but did not transfer to iTunes when you synced the iPad with the new Mac - transfer Purchases. Connect the iPad to the Mac, launch iTunes, right click on the iPad name on the left and select Transfer Purchases. That will put the apps in iTunes on the Mac.
Movies cannot be downloaded again for free because Apple does not have an agreement with the movie studios to allow for that. At least that is how I understand the way that works.
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