I have just downloaded an iBook but it is not opening how do I get a refund
I have just downloaded an iBook but it is not opening how do I get a refund
Have you tried deleting it from the iBooks app and redownloading it via the Purchased link in the ibookstore in the iBooks app ? Re-downloading.
If you have the same problem after re-downloading it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.
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hey, writing this from my phone. Please pardon how everything is typed. Quick question. Just downloaded the pear square on program. But now I can not open any applications. I beloved the message that popped up was something along the lines of 'do not have permission to access" ...so... I don't know whether or not I downloaded a virus or not. I was also obviously wondering how I might go about fixing this? -Thank you for your timeo
Pear square one program
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I have just downloaded Adobe reader but am unable to launch documents as 'license agreement' needed
I have just downloaded Adobe Reader but am unable to launch documents as 'license agreement' must first be 'Agreed" ?? Where can I do this?
Assuming you're on a Mac, you launch Adobe Reader like any other app, from Applications. If there is more than one Adobe Reader shown, start and quit each one in turn.
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I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?
Reinstall it?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
I have a film on my iPhone and because I do not have that much storage left I want to put it on my iTunes and not have it on my phone but I do not know how to. Please can you help
Where did you download this film from? Is it in your camera roll? If so, then import the video to the computer via whatever program you use to import pictures like a digital camera. http://support.apple.com/kb/HT4083
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I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help
The phone should have activated when you set the device up. If it didnt, contact your carrier
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I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?
I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?
What exactly are you double-clicking?
Once software is installed on your computer, you can usually launch by clicking the icon on your computer's desktop. Or by looking inside Start > Programs (Win) or Applications Folder (Mac).
Nancy O. -
I have an iphone 4 and so does my daughter ... in my Settings screen i have a Personal Hotspot but she does not! How do we get one on her phone and is there a charge!
from Apple doc:
iOS: System requirements for Personal Hotspot
Learn the system requirements for Personal Hotspot on your iPhone, iPad, and iPad Mini.
To use this feature, your wireless carrier must offer Personal Hotspot and your devices must meet certain system requirements.
System requirements
The table below lists the iPhone and iPad (Wi-Fi + Cellular models) capable of Personal Hotspot and which connections they can use to share cellular data with another device:
USB
Bluetooth
Wi-Fi
iPhone 4 or later
✓
✓
✓
iPhone 3GS and iPhone 3G*
✓
✓
iPad (3rd generation or later) Wi-Fi + Cellular
✓
✓
✓
iPad mini Wi-Fi + Cellular
✓
✓
✓
* On iPhone 3G, Personal Hotspot is referred to as Internet tethering.
To connect to a Personal Hotspot, your device requires:
Wi-Fi: Support for 802.11g/n using WPA2 encryption.
USB: Mac or PC with iTunes 9.2 or later installed.
Bluetooth: Mac OS X v10.4.11 or Windows.
Carrier requirements
Verify that your carrier supports Personal Hotspot for your device and that you have Personal Hotspot enabled on your cellular plan:
iPhone: View a list of carriers that support Personal Hotspot on the iPhone.
iPad and iPad mini: Check with your carrier for availability.
Additional Information
Find more information on using Personal Hotspot. -
I have problem downloading av player hd.... How can i get back my money.....?? I need to buy similar application..... Plz i need help...
Reload it from the original source. If you got it with the computer, that will either be the computer's original disks or the Mac App Store depending on what its original OS was.
(123138) -
I downloaded firefox 5 but lost my tool bars, how can i get the old version back?
I downloaded firefox 5 but lost my tool bars, how can i get the old version back? It said my tool bars are not compatible. I want them back.
That is the new appearance Firefox 4 and now Firefox 5, you can easily put things back because Firefox is customizable.
You can make Firefox 4.0.1 and '''Firefox 5.0''' look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)] -
Someone stole my iPhone I have find my iPhone app but it's not working how can I add my iPhone to d app from my iPad???
Having the app is irrelevant.
The ONLY thing that matters is whether "Find My iPhone" was enabled on the missing device before it was lost/stolen. If it was not enabled, there is nothing that can be done. -
A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?
I have the same problem and it only affects the one song, everything else syncs
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TS1424 A song I downloaded from Itunes isn't complete...how do I get a refund??
A song I downloaded from Itunes isn't complete...how do I get a refund??
Other people have been having similar problems with incomplete sone over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?
You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions
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