I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Similar Messages

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

After I tried to update my ipod to iOS 5, my ipod screen turned to the screen of the cherger cord pointing to the iTunes symbol. when I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and i did download t

After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.

Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred. i havent used them before. what should i do ?

I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.

Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W.

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
Designer is available with AA8 - AAX, but since is a separate product as I indicated.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try. My app store ID is fine. What do I do?

Are you now using a different username from the one you used prior to migrating? If so that is the reason for the problem. You might, then, give this a try:
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed.

I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.

I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?

I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode

Firefox won't start,but when I shut my computer down it says that it is running. What is the problem?

Firefox will not open, but when I shut my computer down it says that it is running and must be forced quit. Once I rebute the computer it opens but is very slow and hang up on many web pages. I have reinstalled it with little help. In contrast, Windows Internet Explorer works fine.

Did you check your security software (firewall)?<br />
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.<br />
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.<br />
See:
* [[Server not found]]
* [[Firewalls]]
See also (Hang at exit):
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
* http://kb.mozillazine.org/Browser_will_not_start_up

I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?

I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?

The 2G iPod can only go as high as iOS 4.2.1. If you want apps that require an iOS higher than 4.2.1 you need a newer model iPod.

TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media.

I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?

I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?

What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.

I need to free up storage on my iPhone 4s to do an update. I have turned off my photo stream, but when I go into Usage Settings, it says that photo stream is using 3.7gb of space. How do I get rid of this?

i need to free up storage on my iPhone 4s to do an update. I have turned off my photo stream, but when I go into Usage Settings, it says that photo stream is using 3.7gb of space. How do I get rid of this?

iCloud is not designed to "store" photos (as in long term storage). iCloud can be used to sync photos from one device to another (photo stream) and to store a backup of the camera roll. But that's pretty much it.
Camera roll is the group of all photos taken by the device (but not other photos synced to the device from another source). Your extra storage on icloud will do you no good. The recommended way of storing photos on a device is to sync them to a computer.
So, your questions..
1) You don't/can't
2) No, because of 1.
3) On a computer, deleting large groups of photos is relatively painless. not so on a device.
4) You can't access photos on iCloud because they can't be store in icloud. You can't view/access photos in a backup on icloud unless you restore a backup to a device.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083

I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid. Like a test version which is finished. What do I have to do?

I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid. Like a test version which is finished. What do I have to do?

Refer to this:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

When i try to backup my iPod - says that "my computer can't save backup"

when i try to backup my iPod - says that "my computer can't save backup"

See iTunes: "Backup could not be saved on the computer" alert message, http://support.apple.com/kb/ts2529

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

Similar Messages

Maybe you are looking for