I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

Many thanks.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?
Message was edited by: b noir

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I have just downloaded itunes on windows 7 and am getting error r6034 and i tunes wont startr

I have just downloaded itunes on my desktop. it refuses to open and displays error R6034.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! The files are still on my laptop. I can also see some of my recorded music in my itunes library but can play them - there is an exclamation mark next

I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! THe files are still on my laptop. I can also see some of my recorded music in the itunes library but can't play them - there is an exclamation mark next to each track. Basically I can't use itunes - is the only option remove and replace? Thanks in advance

Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2

I have just downloaded itunes to my new laptop. I can see purchased music but not all my cds - do i needto reload them?

I have just downloaded itunes to my new laptop. I can see purchased music but not all my cds - do i need to reload them?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I have just downloaded itunes but it did not ask me where I wanted to put it so it has downloaded to my pc C drive automatically but I want it in my D drive. How can I fix this please?

I have just downloaded itunes but it did not ask me where I wanted to put it so has put it into my (pc) C drive by default. I want it in the D drive. How do I do this please? I have already tried uninstalling & reinstalling (this is what I'm doing now) but clearly without success.

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on the device) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

I have attempted to update a few apps and the install has frozen on 'waiting' not allowing me to either access the app or delete it, any idea why this has happened and how do I get around it?

I have attempted to update a few apps and the install has frozen on 'waiting' not allowing me to either access the app or delete it, any idea why this has happened and how do I get around it?

See if either of these things works for you. In the future ... Only update one app at a time. Forget that the Update All button even exists. It causes more problems than it does good - IMO.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

I have a new laptop and have just downloaded itunes and want to add my music to it. It has only synced some of the music. Itunes prompted me for sync and erase or transfer purchase which i chose but it hasn't downloaded hardly any of my tunes.

Can anyone help i have a new laptop and want to transfer all my itunes music over to this. Have downloaded itunes tried to sync my music and transfer but not working. It prompted me to erase and sync or transfer purchases which is the option i went for. Am still missing most of my music purchases and no playlists are there. Can anyone help >

forgot to add am so un technical too !!! so any help massively grateful !

I have just downloaded itunes three times. it just wont open

i have attemnpted to download itunes three times, but each time when i press on the desktop icon, it wont open.

If you still have access to the Computer you used to Sync with you need to Transfere the iTunes Library from it to your New one...
From your Old computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
If Not... See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

Have just downloaded iTunes 10.5.2.(11) onto Mac Book Pro and now the earphones port does not work. Any suggestions? Annie H

Have just down loaded iTUnes 10.5.2.(11) onto MacBook Pro and now the earphone port is not working. Any suggestions. Annie H

My System Preferences>Soundoutput screen does not have the "Use audio port for" field.
Does your MBP have two separate audio ports - one for line-in and one output port? Then you wan't see that selector.
but the port has started to work again....Reason???
Perhaps there was dirt or something in the jack and the contact was bad.
(or you accidentally put the plug into the line-in jack instead into the audio-out; that happened to me once ).
Regards
Léonie

I have been trying to download Maverick on to my 2012 MacAir. It gets to 996MB each time then comes up with error in download, go to purchases and try again. I've tried loads of times but the same thing happens. Any ideas?

I have been trying to download Maverick on to my 2012 MacAir. It gets to 996MB and stops. A message says there has been an error in the download and to go to purchases and try again. It's the same every time I try.
Any ideas?

Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also

I don t succed in updating itunes at the newest version because pc can t remove the previous version

i don t succed in updating itunes at the newest version because my pc cannot uninstall the previous version

Is that a:
The older version of iTunes cannot be removed. Contact your technical support group.
... error message?
If so:
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT203175 I have just downloaded itunes onto my laptop operating sytem windows XP. When I start up my laptop an error message appears, "The proceedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link lirary SQLite3.dll

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Try uninstalling your MobileMe control panel. Does that clear up the error?

I have just downloaded itunes through windows 8 and now I can't login to istore,is this a windows 8 problem or a current problem with itunes store?

Can anyone please help me with this.Thank you.

How could anyone possibly know? What happens when you try to sign in?
Without details of what is really occurring there is no assistance that can be offered.

I have just downloaded a free app and there is no icon and it will not open from the list even tho it appears to have downloaded and the "open" button is available. Does not show up when I search for it. Plenty of memory . . .

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Hello Chelleuri,
Thank you for using Apple Support Communities.
The following article provides information to trroublehshoot issues with installed apps, including not opening.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D.

I live in Thailand and I just downloaded Itunes (windows) --- unfortunately it displays everything in the Thai language --- how can I change to English?

I just downloaded Itunes on my laptop (windows). As I live in Thailand it displays only the Thai language which I cannot read. How can I change the display language to English?

Uninstall your current Firefox version
* https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
* DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
Download Firefox 6.0 English(US) version from here:
* http://www.mozilla.com/en-US/firefox/all.html
Installing Firefox on Windows
* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
Check and tell if its working.

I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

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