I have just gone on my itunes account and found all of my music missing, I have not syncronised my ipod for 3 months and went to update tonight and cannot find any of my music that I have down loaded or purchased, help.
I have just opened my itunes account and have lost all of my music, including music i have downloaded from disc and purchased music it appears to have happened in the last 2 months. can anyone help. When i did a check on my account it came up with the list of all my purchased music but just dont know where it has gone. i have not synchronised my ipod classic for about 3 months.Help..........
Content is permanently tied to the account that it was purchased with.
Simply plug the iDevice into the computer and sync the content you want.
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cannot find any number on box that begins with 1057, none of the other numbers work as a "serial number".
Serial numbers are normally only applied to the disc case. If you cannot find one on the disc case then you might be dealing with a redemption code scenario... depends where you bought the software and what the software is.
Find your serial number quickly
Redemption Code Help -
ITunes suddenly cannot find any of my music (but I see it!!)
So all of my music (the entire library, including the library and xml files) are sitting on an external USB 2.0 drive, in this location:
e:/ITUNES/library
the xml and itl file is sitting at e:/ITUNES/
In advanced itunes preferences, my itunes library is set to stay organized, copy new music when opened in itunes, and the music folder is set to e:/ITUNES/library
All of the sudden, itunes can't find any of my music. I've tried to restart, no luck. I took a look in the XML file, and it is pointing at the G:/ drive instead of E for some reason (I don't even have a G drive!). I did a replace all with programmer's notepad (G:/ to E:/), but no luck. And when I re-open the xml file the next time, it's all back to G again....
any ideas??
ThanksYour music will only be where you put it.
It has always been very basic to always maintain a backup copy. Have you failed to do this?
If for some reason you have failed to back up, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Itunes cannot find a lot of videos that I have previuosy bought, can anybody help please
I am very new to this . I have bought quite a few Itunes videos, but when I try to play them it tells me that they cannot be located, does anybody have any idea where they might be please
The ipod is not a backup device. You should have everything on your comptuer backed up to an external source ( cd, dvd, flash drive, external drive, etc).
Some movies are redownloadable, some are not. The movie studios decide this.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I'm so frustrated with this I've even bought both albums again hoping it would delete the original one's, no such luck, they're still there :(
Welcome to the Apple community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
my Ipad won't recognise my printer. It is connected as I have typed the IP address into Safari which confirms connectivity. Spoken with canon who suggest it it is a problem with IOS not recognising the functionality. When I try to print it says cannot find any air printers. Printer is working via LAN set up on my laptop. Don't want to have to spend £25 to speak to an apple support team. Has anyone else experienced this problem. Printer is a canon MG 3250.
A few things you could try:
Reboot your modem/router.
Turn your printer off then on again & make sure it's connected to the network.
Reboot your iPad holding down the home & sleep/wake buttons simultaneously until the apple logo appears then release & let the iPad boot up normally.
Try going into Settings on your iPad & select General->Reset->Reset Network Settings.
Also, have a look at this:
http://www.canon.ca/support_images/KB_Images/Shared_wifi_documents/How_to_Print_ Using_Apple_AirPrint_NEW.pdf -
Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help
You cannot use iTunes Gift Card Credit for Gifting.
A Credit Card associated with your Account is required -
Does iTunes match need to locate the actual files or just see its record in your library database? I am currently traveling in US and I have US and Australian iTunes accounts. But all my music files are on a hard drive in Australia. Can I start using itunes music match while I am travelling without the actual music files attached to my itunes?
In your situation I strongly recommend you read over that KB article. The international iTunes Stores are not cross-compatible.
My understanding of how it would work is that when activating iTunes Match on your US Store account, any songs you have in your iTunes Library that were purchased from the AUS Store account will NOT be matched. As I understand it, those files will be uploaded (which means you need the files on a local HDD). I also do not think it is possible to have iTunes Match active on more than one store ID on the same computer. But since iTunes Match is not available internationally yet, that point is moot for the moment.
To be honest you might want to wait until the service is available internationally so you can guage how will it will serve you. -
I have a balance on my itunes account that I wan to use before it expires. I have a new computer and new iphone, so itunes wants a code from the back of the card. The card is long gone. How do I use my balance without this code?
As I said, some items cannot be purchased with an existing credit on an account no matter how much it is. It can only be purchased with a charge to a credit card.
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
If I have two users on one itunes account, can I change the payment method on one without loosing the purchases on that user? If so how do I do this?
If so how do I do that
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I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be separated. What is going on here?
I noticed the same problem after upgrading a few iPhones to IOS 8, all use the same Apple ID. However, I now notice when I go into Message and instead of selecting a person from my contact list, I start typing their name which brings up a list of people, some of which are not in my contact list and are on one of the other iPhones. There's a circle/exclamation point next to the name which I click on, and one of the options is to "Remove from Recent". How did these names get from one phone to another and how do I remove all "recents"? They do not appear in my contact list. Anyone see this?
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I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
How do I transfer the credit to my iTunes account under a different email?
I have an iphone with an iTunes account associated with a different email. Can I merge the 2 accounts?
My home computer no longer works. I use my iphone for just about everything and the iTune app on my phone is a different username and password. I have a work computer but cannot download iTunes to it (policy)
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