I have just got the new version of iTunes. It does not seem to be recognising either my iPhone 5 or iPhone 4. They do not appear in the device list at all, they are clearly conencted to my computer as they are charging off it, but I can't sync them.
They were both functioning fine yesterday, but after the v.11 download today they aren't being recognised. Can anyone help me to get them syncing again? I am using an iMac, Mac OS X v.10.7.5, if thats of any significance.
Disconnect your devices then reboot your computer.
Before connecting your devices again reboot your devices. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Similar Messages
-
I have just downloaded a newer version of iTunes but I cannot open it? Can anyone help?
I have just downloaded a newer version of iTunes but now I cannot open it. When I click on the icon it tells me it was created with a newer version and would i like to install which I already have. I've tried restarting but that didn't help either :-( Going round in circles can anyone help please?
What is the exact text of the message you get. Take a screen shot (command/shift/4 and post it. Also, what do you see regarding iTunes if you go to App Store/Updates?
-
Any ideas why I keep getting "your account has been disabled" error when trying to download an app?
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action -
I have just got a new laptop how do i transfer my music library off my iphone onto the new laptop including all my itunes purchased songs
See Here
Transfer from Old to New
http://web.me.com/pondini/AppleTips/Setup.html
Cheers, -
I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes.
I installed the new version because itunes had not recognised my ipod nano 5G, and told me to reinstall. Itunes selected which version to install, so I don't understand what is going on. To add insult to injury it installed a pile of malware which I am still trying to get rid off.
Any advice would be helpfulHello Davedamoclese,
Go through the below link to Remove iTunes and all its components from your computer first and then Re-install fresh copy of iTunes on your computer.
http://support.apple.com/kb/HT1923
Note : DO not delete iTunes Library as it contains all your iTunes data, please go through the below link for where it is saved on your computer :
http://support.apple.com/kb/ht1391
You can download the latest version of iTunes from the below link :
http://www.apple.com/itunes/download/ -
I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?
I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?
Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks -
I have just got a new mac book pro. When I synced my iphone 4s with it my audible book files were deleted from my phone though they are on the computer still. A pop up said my iphone was not authorised to play on this computer. Everything else is there just not my audio books from Audible. I'm half way through a book, what do I do?
The iphone is not a backup device.
You need to copy everything from your old computer, or your backup copy of your old computer to your new one. -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Hi, we have just got our new replacement desktop mac mountain lion osx 10.8.2, as the G5 was irrepairable. Now we can't find where to put our discs ?!? Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?
Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?
Yes. There is no Superdrive. You cannot play DVDs or CDs.
You will need to buy an external DVD player/burner. Almost all will do the job, just make sure you can connect it, as your iMac does not have Firewire or USB2 (USB3 is backwards compatible).
Or there is of course the expensive one from Apple. -
have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!
Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
Follow us on twitter @VZWSupport -
I have an Ipad first generation with IOS 5.1.1. and I have just got a new ipad mini. Should I use the back up copy of the old Ipad from Itunes to configure the new one, or it is better to configure the new one from scratch?
Contrary to the opinion above, I see no reason whatsoever why you can't set up the new iPad from the backup of the old one. Obviously you will have app updates to make and complete and that sort of thing, but if you want to retain all of your app data and device settings (some of which will change because of the updated iOS), I would certainly restore from the backup first.
If you find that to be problematic, you can always start all over again. -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
I have just got the new iPod touch. Everything is working except my iMessage and I don't know how I can set it up.
Illaass
Gave my grandsons iPods for Xmas. Looks like one of them downloaded an app (text+) and must/may have deleated on hisiPod the iMessage app that was included on both with both iPods.
I want to ditch this new app (text+) and return iMessage to his phone as they both are wifi only and iMessaget is what they should both use. Ialso have a iPad (wifi only) and a iphone (both on iOS5) and a MacBook on 10.7.2
Any help as to how to do this (I would prefer not to due a full restore to the affected iPod if possible) -
I have just got a new macbook pro and want my itunes library on it.
hi, i have just got a new macbook pro and set it all up apart from my itunes library. yesturday i tried plugging in my ipad and iphone but this didnt work. i have tried clicking homeshare and have it turned on on both of my laptops but my itunes library has not synced. how do i transfer my itunes library?
MissGraceB wrote:
... how do i transfer my itunes library?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
Also... Have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html -
my computer had a virus and got scrubbed. So now my iTunes songs are on my iPhone4 but I can't get them all back on my iTunes account. Anybody know what I should do? I see 124 songs on my itunes account and 1123 on my iphone. Really would hate to lose them
Here are the options that you have to transfer music. http://support.apple.com/kb/ht4527 I wish you luck!
Maybe you are looking for
-
how do i log out of my social media from a distance because my ipod got stolen and i dont want any one hacking in to my account??
-
Sync Groups In Outlook - can't
My iphone works well with Outlook for calendar and contacts. However, to shorten the ridiculous time to scroll through 1500 contacts, I would like to restrict the sync process to only transfer selected Outlook catagories. My problem is that the optio
-
Reader XI pops up when dragging PDF file to email
System: Windows 7. Three windows are involved in this scenario: 1. Some document or other in Adobe reader XI, in the background 2. Windows Explorer on one side of the screen 3. New Outlook email being composed on the other side of the screen. Sequen
-
Why is my automation tools greyed out in photoshop 10?
II'm trying to batch my photos. However my automation tool is greyed. I have never used this before.
-
Apps not loading after restore
I recently had to restore my iPhone after disabling it by typing the wrong password too many times. I managed to get my apps, pictures etc back because of back-up, however, now my apps won't load. When I click on an app it starts up then just closes.