I have just installed Firefox 6, and Rapport no longer works - the same problem that you had with Firefox 5. What is happening?

You prompted me to install Firefox 6 this evening, as it addresses serious security/stability problems, but when I did this, the Rapport icon vanished from the address bar. Reinstalling the current version of Rapport has not fixed this.
The same thing happened a few months ago with Firefox 5, and it took Rapport a week to develop a new compatible version.
Why has this happened again? Do you not check this before launching new versions? Or, why at the very least do you not warn us beforehand that some programs will not work for X days? I'd prefer to be without the latest Firefox for a week or so rather than without Rapport - not least because my bank requires me to use Rapport.
Please advise ASAP.
Malcolm Oliver

This is the link in the message that Trusteer has sent me today. I have updated and works fine thus far.
Thank you for contacting Trusteer Technical Support.
We are glad to inform you that a version of Rapport which supports Firefox 6 has
been released and is now available for download in the following link:
http://download.trusteer.com/NkuiAcruiKc/RapportSetup.exe
Please make sure to restart your computer after the installation process is
completed.
Please note: This version of Rapport is currently a beta version. We would
appreciate any feedback you may have regarding this version.
If Rapport states that the version of Rapport you are trying to install is older
than the version already installed, please follow these instructions:
1. Choose to uninstall Rapport
2. When prompted, select "Delete all user settings". Please be assisted by the
following image: http://consumers.trusteer.com/files/images/uninstall.jpg
3. Reinstall Rapport from the link above.

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De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796>

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