I have just installed Mountain Lion over Snow Leopard, I now can't open Photoshop?
Hi everyone, I have just installed Mountain Lion over Snow Leopard. The installation went smooth and woks well. Now I find that Ican't open either Photoshop CS or Microsoft Word. I upgraded in order to install Lightroom 5, obviously there is now an incompatability, is there a work around?
If that is the original Photoshop CS, and Word 2004 or earlier, then they won't open because Lion and Mountain Lion do not support PowerPC apps. They must be Intel code. Snow Leopard could run them because it included Rosetta, a PowerPC to Intel (and back) interpreter.
You have a few options.
1) Go back to Snow Leopard.
2) Update your apps to compatible versions.
3) If you have Mountain Lion because newer apps require it then:
a) Install Snow Leopard Server (currently being sold by Apple for $20) in a VM such as Parallels, and then run your PPC apps in the VM.
b) Install Snow Leopard on a separate partition and boot to that version of OS X when you need to use those older apps.
Similar Messages
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I installed mountain lion over snow leopard and my macbook pro 13" taking time for login and logout,
i installed mountain lion over snow leopard and my macbook pro 13" taking time for login and logout.. any solution
Hi JoeyR. Well, according to this link at the Apple Store, OS X Moutain Lion became available in July and I downloaded it for $19.99. I figured I would do that before renewing my Norton security SW. Are we talking about the same thing?
http://www.apple.com/osx/ -
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.What's your system? windows?
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Message was edited by: Michael Kazlow -
I have just installed Mountain Lion and received a message "speech synthesis server.app could not be opened because it is damaged or incomplete", please can you advise me what to do next? Thanks
Something went wrong with your upgrade.
Back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. -
Ever since I installed Mountain Lion from Snow Leopard, I cannot retrieve my deleted Apple mail messages from Time Machine. I could do it in the past using Snow Leopard. The effective date for the the non-retrival of deleted messages is the date I installed Mountain Lion from Snow Leopard. Any thoughts?
Keith Montreal wrote:
It was origionally a local folder for things like receipts from the Apple Store, etc
I'm still not sure what you mean . . . is it listed in the "On My Mac" section in Mail's sidebar, like these?
Mountain Lion appears to have given it an icon very much like an Archive box and put the "on My Mac" folder within that "Box" on both the back ups and the new Mail program - in fact it did it 6 times, which was the origional problem.
Can you post a screenshot?
I could restore inbox messages although they came in as a new mail box called Time Machine rather than into their origional mailboxes (there are 7 different addresses)
Yes, that's how Time Machine restores Mail messages, so it doesn't erase the current contents of an existing mailbox. You can then move them into the desired location. -
I've just installed Mountain Lion 10.8.5, but now the CS programs are giving me a licensing error.
I've just installed Mountain Lion 10.8.5, but now the CS4 and CS5 programs are giving me a licensing error. I've restarted. Uninstalled, reinstalled. And still, they don't work. I need to stay at 10.8.5 and not go to Maverick, per a client's needs at this time. Help!
I've also tried this...that I found in another discussion...also did not work.
Solution 1: Delete the FlexNet Publisher preferences folder
- Quit all Adobe applications.
- On your startup disk, locate and delete the following folder:
[hard drive]/Library/Preferences/FlexNet Publisher/ -
I had Leopard on may Mac. I upgraded to Mountain Lion using Snow Leopard. I can't use my video with Mountain Lion. Can I load Snow Leopard on an external hard drive so I can use it with my camera?
First, you cannot do this if you have a Boot Camp partition.
Second: Create a new partition.
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. (Note: You can only make a partition smaller in order to create new free space.)
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.
It would be wise to have a backup of your current system as resizing is not necessarily free of risk for data loss. Your drive must have sufficient contiguous free space for this process to work.
Third: Install Snow Leopard.
Boot from your Snow Leopard DVD. Follow instructions for installation being sure that before you actually install Snow Leopard you have selected the new partition as your target destination.
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo
appears.
5. Wait for installer to finish loading. -
I've just installed Mountain Lion on my Macbook pro and cannot now open Preview. I've partly solved the reading of PDF documents by installing Adobe Reader, but Preview is also stalling the log out process. Any suggestions how I might solve this annoying trait would be most appreciated. Many thanks.
vidaiow wrote:
Have just tried force quiting Preview via the Dock and reopening a file and it worked . Hurrah !. Thanks for your help.
Just an FYI, normally you give the 'solved' award to the person who gave you the answer, not to yourself. -
Installing Mountain Lion from Snow Leopard, Install failed and HD write-locked
I recently downloaded the mountain lion installer from the App Store and I ran the installer. Stupid person as I am, I did not have any backups for my file and I naively assumed that an apple OS installer would be without flaws. Boy, was I wrong. I need every bytes of my data (or close to every bytes) but the installer failed.
Mid installation, the installer stopped and said that the installation failed and that I need to repair my disk. So I restarted the computer and I ran disk utilities (my start up disk was the OS installer and the installer allows me to run several programs, including terminal, disk utilities, and by the way, when I held option while starting up to see which start up disks I have, I only had the OS installer as the start up disk. Also, the installer allows me to run a program called "Startup Disk" when I click on the apple logo on the top left corner, but it doesn't allow me to startup my computer using Macintosh HD) and noticed that when I highlighted Macintosh HD, my "Repair Disk" button was grayed out. So first things first, I ran the "Verify Disk" button but after a minute or so, Disk Utilities said that verification failed and that Macintosh HD needs to be repaired. But the "repair disk" button is grayed out! So I went to the Mountain Lion installer again and ran it. Of course, it failed again so I restarted the computer.
So I tried to first back up all files in Macintosh HD to an external hard drive using Disk Utilities, and I used features such as "New Image" and "Restore" but they both ended up in "Input/Output error". I tried many methods with Disk Utilities but they resulted in errors.
After some research, I noticed that some people's computers worked after they reset their PRAM. So that's what I did. I held command+option+P+R when computer started up and I reset the PRAM. When the start up disk (which is the OS installer, not the normal operating system) loaded, I was greeted with choose languages option and then I was back in the Mountain Lion installer state. I again ran the installer again, hoping something would be different, but then it was different. But not in a good way. When I was told to choose where I would like to install Mountain Lion, I noticed that Macintosh HD was grayed out. Last time, I was at least able to run the installer but this time, Macintosh HD was grayed out. The installer said that my Macintosh HD was locked. After some research, I learned that apparently, the Mountain Lion installer write-locks Macintosh HD mid installation.
So now I am stuck and I am thinking of two things (plus some questions)
1. I am wondering if there is a way to unlock Macintosh HD. But even if I can unlock Macintosh HD, there is no guarantee that the installer will successfully install Mountain Lion, am I right?
a. so how can I un-write-lock Macintosh HD?
2. More realistically, I am thinking of borrowing someone else's macintosh computer and use it as the backup center. I have a firewire cable and a terrabyte external hard drive. So what I'm thinking is that I'll hook my computer in target mode to my friend's computer and I will also plug in my external hard drive to my friend's computer and then I can download and run Carbon Copy Cloner from my friend's computer to copy all data from my Macintosh HD to my external hard drive. And then I will erase my Macintosh HD, freshly install Mountain Lion onto it and then copy all data back from my external hard drive. But I am not sure about few things.
a. it looks like my Macintosh HD is write-locked. Can I still use Carbon Copy Cloner to copy all data from Macintosh HD (in target mode) to my external hard drive?
b. will my computer allow me to erase (or format) Macintosh HD?
c. will my erased/formatted Macintosh HD able to install + be installed Mountain Lion OS?
If you are here, then you have read my long long problem. Thank you very much and I would really really really appreciate your answers and opinions. ThanksI'm not sure where you read that about the disk being "write-locked." That doesn't make much sense, given that the major task an installer like this must achieve is writing a whole bunch of files to the hard drive. I think your source was mistaken.
As to what happened, it sounds like your hard drive was badly corrupt to start with, or possibly was on the edge of failing and is now in the process of dying entirely. If you don't have backups of your data, that does not bode well for you, unfortunately. If you can manage to use target mode to copy your data, do that.
Once you're sure you've got all your data, you need to start up from your Snow Leopard install disk and repair the hard drive. (Since it sounds like the Mountain Lion installer didn't work, I wouldn't trust the recovery partition that Mountain Lion installs.) Or, even better, just erase the hard drive entirely and reinstall Snow Leopard. Then, once you're back up and running, with all your data back on the system and with Snow Leopard updated to the most recent version, try installing Mountain Lion again. If any of that fails again, the problem is likely to be a dying hard drive, and you'll need to replace it. -
Can you instal Mountain Lion over Snow Lep?
If I have a Mac that will support Mountain Lion, but one that was never updated to Lion, can I install ML over SL?
Yes.
See this information from Apple.
http://www.apple.com/osx/how-to-upgrade/ -
I have just installed Mountain Lion OS X 10.8.3 on my Imac 27 and now on startup the page just continues to reload continueously and makes it imposible to access the system preferences app or anything else for that matter. initial startup is as before but stops at the facepage, mouse track pad and cursor keys are rendered useless as the arrow will not respond of even appear except for a millisecond occasionally.
I'd appreciate any assistance with this problem and solution if it exsists.It appears you have a corrupt install. My first reaction would be to boot to the Recover Partition and then reinstall Mountain Lion. If you don't know how to boot from the Recovery Partition please visit Apples Advice letter that explains how located at:
support.apple.com/kb/HT4718
Hopefully you followed Apple's advice on backing up your system prior to upgrading. -
I upgraded to mountain lion from snow leopard, but now some of my applications do not work, most specifically I would like to use my photo studio, but now it tells me that powerpc is no longer supported. Does anyone have any fixes to this problem? I would really like to continue to use software that I already have! Thank you for your help!
PPC software will not work in Mountain Lion because there is no longer any Rosetta emulator. You will only be able to run your older software by creating another partition on your hard drive on which you can install Snow Leopard. It need not be a large partition since you can still keep your files and programs on the main partition. You could also install Snow Leopard on an external drive from which to boot the computer.
To resize the drive do the following:
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. (Note: You can only make a partition smaller in order to create new free space.)
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.
It would be wise to have a backup of your current system as resizing is not necessarily free of risk for data loss. Your drive must have sufficient contiguous free space for this process to work.
After you create the new partition boot the computer from your Snow Leopard DVD and install Snow Leopard onto the new partition. -
I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have iLife anymore. How do I get it back?
Welcome to Apple Support Communities
Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version -
I just installed Mountain Lion on my iMac. But In was dismayed to find that my Canon scanner software (Canoscan LIDE500F)no longer works. Nor do any of my MS offce applications. I tried to use time machine to reinstall Snow Leopard (my previous operating system), but unfortunately my time machine backups did not include system software. Also, the original system install disk that came with my iMac would not allow me to install Snow Leopard in place of Mountain Lion. I would appreciate it if somebody could tell me how to solve this problem.
The reason your Office doesn't work is because it is PowerPC code. If you will upgrade the 2004 Office to 2011 Office then that will work.
I don't understand how you managed to get your Time Machine backup to not backup the system.
Now if you still what to downgrade you will have to erase the disk and reinstall Snow Leopard. Most likely all of your application and then restore your data from Time Machine.
To me it sounds like it would be easier to upgrade your software and stay with Mountain Lion instead.
Allan -
I just puchased a used 2008 MacPro 2.8 ghz 8 core and it has Mountain Lion installed on it. I want to go back to Snow Leopard because it is a better stable OS for using Final Cut Pro 7. I just bought the Snow Leopard Discs to install. I need to erase the hard drive and install Snow Leopard. Any help on how
to do this? Thank you.Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the
Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status
of the drive in DU's status area. If it does not say "Verified" then
the drive is failing or has failed and will need replacing. SMART
info will not be reported on external drives. Otherwise, click on
the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
from the drop down menu to one. Set the format type to Mac OS
Extended (Journaled.) Click on the Options button, set the
partition scheme to GUID then click on the OK button. Click on
the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups made while on Snow Leopard, then you may do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion/Mountain Lion files.
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