I have just installed my new final cut express 4 and when I try to import a photo it quits unexpectedly? Why is this?

What should I do about this and does it need to be reinstalled?? Please Help??!!

As you give no info about formats, sequence settings etc. and how you are actually trying to import it is impossible to guess.
Please give  as much information as possible as there are countless configurations and permutations of settings you may be using.
You could try trashing the preferences with this free app for a start  http://www.digitalrebellion.com/prefman/

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