I have just installed prem elements 9 onto a new PC and it will not open any of the old projects

When I try to open any of the previous projects or any video file it comes up with the error message that the file format is not supported or the codex missing,. the same file will open OK on the old PC. This probems occurs for all video formats.

Without more information I can't say for sure, but:
1) You'll need to ensure you have the latest version of Quicktime installed in order to work with the MTS files from your Canon. Then start a new project and set it up for Full AVCHD video. When you do this the program will automatically install the necessary codecs.
2) As for the AVI, it could be an MJPEG AVI, which is an iffy file to edit in Premiere Elements. Sometimes it works and sometimes it doesn't. Installing the software that came with the camera can help.

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None of the network adapters are bound to the Netmon driver.If you have just installed, you may need to log out and log back in order to obtain the proper rights to capture. Please refer to the product help for more information.

Hi,
To analyze Lync issues I have installed these applications in my windows 7 x64 laptop
1) network monitor 3.4
2)Lync network monitor parser
3)nmdecrypt2.3
4)network monitor parser3.4
Installtion got completed successfully but when I try to start capture I get this error everytime.......
"None of the network adapters are bound to the Netmon driver.If you have just installed, you may need to log out and log back in order to obtain the proper rights to capture. Please refer to the product help for more information"
I read many technet articles and other blogs but that didn't solve this issue. I tried things like
A) Run as administrator
B) nmconfig /install in cmd
So could you please help me how I can fix this issue?
Regards,
Ajit

Seems our driver didn't get installed. What you see when you type "sc query nm3" from a command prompt?
Thanks,
Paul

Just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

Best route here is to uninstall iTunes completely using the Windows Control Panel.
Make sure you know exactly which version of Win 7 you're running.
Restart your computer from cold (with no iTunes).
Go to Apple website and download the correct version for your operating system. Install following Apple prompts.
Once installed, close iTunes.
Restart your computer from cold (with new iTunes).
Start iTunes - all should be operating well! Good luck ...

Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

test to see if it's installed, Flash Player Help

I just purchased PSE 8 for my windows 7 and it will not let me load the "content" cd,

I just tried my new PSE 8 for the first time and it will not let me load the "content" dvd, it states that PSE is already running (it is not) and to close program and start again. Any ideas? This is my first time using any kind of video editing software also.

Photoshop Elements (PSE) doesn't ship with a Content DVD.
I think you're probably referring to the PRE Content DVD that comes with Premiere Elements (PRE)
The PRE User to User Forum (http://forums.adobe.com/community/premiere/premiere_elements) may be a better place to post this question.
If you bought the Bundle of PSE and PRE it would have come with the PRE Content Disk, but the PRE Forum is still where you might find some help.
Cheers
Bob

Adobe 9 worked fine, then just stopped working. Loaded adobe 11 and it will not open any .pdf files

Why can't I get Adobe Reader 11 to work at all?? Won't open, repaired via Windows XP as suggested, does not help. Will not open files in Emails, or stored on the disk. HELP!!!!!

No, neither vers. 9 nor 11 will do anything by itself, no errors, no nothing, hourglass shows up for about 10-15 seconds, no message, no nothing. Very frustrating, to say the least. When you have 11 loaded it says Acrobat failed to load its core .DLL but this is several minutes later. Can’t find anything relating to that problem. Any help would be appreciated as I have some very important files that cannot be opened.
Curtis Jenkins

I have placed a photoshop file within a new picture and it will not display

i have placed a psd file within a new psd file and it will not display. It flashed on the screen for a moment and then disappeared, and no matter how many times I try, it will not show

I started a new file, placed the image and the screen went into a bizarre pattern. I ended up closing the program and starting fresh and it worked properly. Something went wonky during the session I guess.

I have upgraded to snow leopard 10.6.3 version and it will not open mail it says i cant use this version of mail 3.6

I have upgraded to mac os x snow leopard but it doesent let me open mail it says i have mail 3.6 so i tried to download a larer version of mail and i havent got space.

While the minimum free space some quote of 4GB or 10% in actual practice you want more like 10-15GB minimum and that doesn't mean it will perform as it should, only that it may be able to function at all. 20% free space, but none of that means that your free space is large enough, or that the pieces of free space may be so small as to still not allow writes.
The worst is when it is no longer possible to update the index to the drive directory of where files and fragments are located.
Last, good idea when moving to a new OS, to backup/clone your drive, erase and install, then use Setup Assistant, as in going from 10.5 to 10.6. It may seem like you or others can "get away" with avoiding formatting a drive. In practice, you want to be safe rather than sorry. And the only time to insure the partitions are aligned and healthy and no bad sectors, especially those contained by the OS that are hidden.
Swapping out hard drive, moving your drive to an external case kit can be found here:
http://www.macsales.com/firewire - has all types

I'm new to Mac and Adobe, I installed PSE 11 from disk on iMac but it will not open, any help would

I'm new to Mac and Adobe (probably sounds lame :( , but anyway I installed PSE 11 from a disk and it won't open on iMac ? Any help would be appreciated.

Can you start the Editor or Organizer from Launch Pad?
Can you see the application correctly installed from Finder:
Applications >> Adobe Photoshop Elements 12 >> Support Files >> Photoshop Elements 12 Editor

Purchased new camera nikon d7100 and camera raw will not open any nef files, talked to tech support and they assured me an update would fix issue, did update and have same issue still

I have photoshop cs5 and after purchasing a nikon d7100, photoshop will not open any of the nef files like it did with my nikon d90, I contacted support and they assured me after update that issue would be resolved...still not resolved, any suggestions?

Good day!
Please check this list to see which version of ACR supports the camera:
Camera Raw plug-in | Supported cameras
Then please check your version (Photoshop > About Plug-In > Camera Raw).
As you should see your version is not up to the task.
You can either buy a license for a more current version of Photoshop (CS6 is still available) or switch to the … Cloud License model or use the free DNG Converter.
Regards,
Pfaffenbichler

I have just installed Photoshop Elements for a MAC. MY photos were in iPhoto, I have 47,000 pictures and my drive on my Mac laptop is not large enough. I store my photos in iPhoto on an external drive. Can I store all my photos on an external drive when u

I have just installed Photoshop Elements for a MAC. MY photos were in iPhoto, I have 47,000 pictures and my drive on my Mac laptop is not large enough. I store my photos in iPhoto on an external drive. Can I store all my photos on an external drive when using Photoshop Elements? If so, in what format should they be stored in? I do I move them from iPhoto to the new storage location? How do I call them up in organizer? And how do I call them up to Edit? I do not want to store any pictures on my Apple Mac laptop. I want to store pictures on several external devices.

Yes you can store images on an external hard dive and have them referenced in Organizer. It’s best to export copies to separate folders/subfolders and that will ensure iPhoto does not get corrupted.
Alternatively you could continue to use iPhoto with the Elements Editor set up in the iPhoto prefs as your external editing app. Then there is no need to use Organizer and no need to duplicate your images.
You can then call up photos directly from iPhoto as normal with the additional option e.g.
Double-click on a thumbnail to edit in iPhoto editor.
Control (right) - click on a thumbnail to edit in the elements app.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html

I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". Ihave re-installed but still receive the same message. Any ideas please.

I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". I have re-installed but still receive the same message. Any ideas please.

Make sure your user account has full administrative permissions. Then, at this stage of the game, I would take the following steps:
- Re-create the Preferences file following these instructions:
Re-create the Photoshop Elements preferences file to eliminate problems that a damaged preferences file might cause.
Note: When you use this solution, Photoshop Elements will create a new preferences file and you will lose custom settings associated with your current preferences file. However, the file you rename in step 2 is your original preferences file. If you determine that the preferences file is not causing the problem, then you can restore your custom settings by undoing the instructions below.
To re-create the Photoshop Elements preferences file:
Quit Photoshop Elements.
Locate the Adobe Photoshop Elements preferences files. In Photoshop Elements 5.0, there are two preferences files, one for Organizer and one for Editor:
Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Organizer\psa.prf
Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Editor\Photoshop Elements 5 Prefs.psp
Rename the extension for the files (for example, to psa.old).
Start Photoshop Elements. Photoshop Elements creates a new preferences file.
I doubt that this will fix your problem, however, it is always the first thing to try. If it does not, take these steps:
- Uninstall Photoshop Elements
- Run the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)
- Reinstall Elements
- Reinstall the 5.0.2 patch
Good luck,
Juergen

I just downloaded Premiere Elements 9 and it will not open Help!

I just downloaded Premiere Elements 9 and it will not open Help!

kmeg55
From where did you download Premiere Elements 9 at this late date? What computer operating system is it to be running on?
Do you have the 9.0.1 Update installed?
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Are you getting any display card errors?
We have just gone down this type of road with another 9 user, so let us start with what finally seems to have worked for him.
What video card/graphics card does your computer use? Is the driver for that card up to date according to the web site of the manufacturer of that card? If not, update the card driver. If the driver is up to date already, then delete the BadDrivers.txt file.
For now I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path shown. After you deleted the BadDrivers.txt and reopened Premiere Elements, the program will generate a new BadDrivers.txt file but now the problem should be gone.
Please review, consider, and then let us know the outcome.
The rationale behind deletion of the BadDrivers.txt file can be found in post 10 of the following thread
Premiere Elements 9 Tryout Serious Display Problem
ATR

I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS

Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
Thank you
Guy Deschenes
Shawinigan (QC) Canada

Hi Eric,
Here's how a similar problem was resolved between PS and BR.
The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
Please try the installation, and let me know whether it works. Thanks!
It woks just fine since I unistalled and reinstalled PS 2014.
Guy
Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
created by ericboerner in Bridge General Discussion - View the full discussion
I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
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I have just installed prem elements 9 onto a new PC and it will not open any of the old projects

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