I have just joined creative cloud just for Photoshop but it will not download?

I have just joined creative cloud just for Photoshop but it will not download?

We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium

Similar Messages

  • Paid for Photoshop Touch for iPad but it will not download and install

    I paid for Photoshop Touch for iPad2 but it will not download and install

    ibarrien
    I tried to download from App Store directly to iPad2. I and I have an icon on the desk top but it is greyed out. When I go back to the install page the box saya "installing" but that is also greyed  out. Pushing the U[date button brings up a message "Photoshop TOUCH CANNOT BE INSTALLED AT THIS TIME.RETRY' how ever many time I retry I get the same message. Harry2320468
    Thanks
    harry

  • I downloaded InDesign from the Creative Cloud and deleted it, but it will not let me redownload it.

    I need to redownload it, but how?

    I am not sure if this applies but you haven't provided much info to go on...
    CC desktop lists applications as "Up to Date" when not installed
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • I just have dowload the creative cloud on my PC, but I cannot connect with my ID each time I try it says you have been disconnected! why?

    I just have dowloaded the creative cloud on my PC, but I cannot connect me with my ID each time I try it says you have been disconnected! why?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

    i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

    what shall i do now?

  • Installed Creative Cloud plan for Photoshop customers but Photoshop CC reverting to trial

    I've recently joined the 'Creative Cloud Plan for Photoshop Customers' & installation was fine. Photoshop CC has updated to the latest version too. However, quite often, when opening Photoshop CC I get a box open up with 'Photoshop CC Trial' stating I have 00 days remaining. I click on 'licence this software', sign in with my details & all is OK until it happens again.
    I found this help page: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html but it doesn't seem relevant - there is an option to 'deactivate' under help with Photoshop CC.
    Doesn't happen every time I open Photoshop CC but is rather frustrating. Any ideas?

    Hello Les_Cornwell
    Here is a help doc that might help your issue. http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
    I would suggest to update your Creative Cloud applicaiton manager and to delete the OPM.DB file outlined int his doc http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and then log in to the Creative Cloud app manager.
    Here is a link to the latest Creative Cloud application manager if you have not updated yet. https://creative.adobe.com/products/creative-cloud
    Make sure that you are ruing the software as an administrator on your computer.
    If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
    Let me know if you are still having problems
    Thanks
    Scott

  • I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESK

    I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER  IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
    I HAVE TRIED ALL POSSIBLE SOLUTION BUT AM AMAZED HOW THIS IS HAPPENING TO ME.
    PLEASE PLEASE HELP ME .Creative Cloud Connection

    Hi Alfred,
    I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
    1) Go to Start button>> Control panel>> Uninstall a program.
    2) Check if you see Browser safeguard there, if yes then uninstall it.
    3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
    -Ankit

  • HT1491 "Unkown Error(5002)".  I have purchased a set of music albums and my Account shows that I have 322 files waiting to download.  But they will not download - clicking download just produces this error message. How do I get round this?

    Unknown Error (5002)
    I have purchased a set of music albums and my Account shows that I have 322 files to download.  But they will not download  - I just get this error message. Can anyone explain what this means and what to do to get round it?

    See if this post fixes it : https://discussions.apple.com/thread/4852016

  • I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

    I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

    Rave  created the discussion
    "I have downloaded the trial version of photoshop but cannot initiate it
    on my computer. I have an icon creative cloud on my desktop but no
    photoshop icon can anybody help me"
    To view the discussion, visit:
    https://forums.adobe.com/message/6770541#6770541
    >

  • I just signed up for photoshop and it's not downloading or letting me down load it ?

    i just signed up for photoshop and it's not downloading or letting me down lad it ?

    Can you please mention the exact steps that you're trying?

  • Lightroom 5 upgrade refundable if I subscribe to the Creative Cloud offer for Photoshop &

    I recently upgraded to Lightroom 5 and then found out about the Creative Cloud offer for Photoshop &Lightroom for $9.99/month. Would I be eligible for a refund  for my LR5 upgrade if I took up the 12 month subscription?

    Paulus.D wrote:
    Any idea how I can ask them directly about this possibility?
    Sent from my iPhone
    Phone them or go to the online chat.  Search adobe.com for the links and numbers for your country. 

  • Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

    How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers

    Hi Bev
    All sorted. Many thanks for your help.
    Karen
    Date: Wed, 18 Sep 2013 06:10:40 -0700
    From: [email protected]
    To:
    Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
        Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
        created by Beverley Gray in Adobe Creative Cloud - View the full discussion
    Hi Karen
    I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
    Thanks
    Bev
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5692393#5692393
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  • I have bought creative cloud subscription but it will not download app onto y desktop

    i have bought creative cloud subscription but it will not download app onto my desktop.
    Can anyone help me?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

  • If I purchase creative cloud membership for only one program, will I get a paid adobe phone gap build account for free?

    $djd phonegap create my-app
    $ cd my-appIf I purchase creative cloud membership for only one program, will I get a paid adobe phone gap build account for free?
    $ phonegap run android

    There is no additional payment for phone gap build .
    Please refer to http://helpx-internal.corp.adobe.com/content/help/en/dreamweaver/kb/phonegap-build-cc-2014 -update.html
    Regards
    Rajshree

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