I have just moved from MobileMe to iCloud, but all my contacts from MobileMe have disappeared?
I have just moved from MobileMe to iCloud, but all my contacts from MobileMe have disappeared? when i log onto iCloud,
Did a restore from yesterdays backup, worked perfectly, then set up icloud on my phone FIRST!
all contacts are synced and so is everything else
when in doubt restore
Similar Messages
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My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?
In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.
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My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?
If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864. -
I have just added more storage to icloud but now want to cancel it and get a refund, any advice please?
Try the suggestion by Plusco here > https://discussions.apple.com/thread/3404394?start=0&tstart=0
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I cannot get the wifi feature on my iphone to switch on. I have just uploaded the latest Operating system but nothing has changed. I have reset, again no change. Any ideas?
If you have an iTunes backup that includes the photos you may be able to extract them from the backup using a 3rd party utility such as http://www.wideanglesoftware.com/ibackupextractor/
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The only contacts I now have are from my Exchange account. Any help please. I tried "Import from SIM" but as all my contacts were on MobileMe, they're all gone!!
that happens for people who used icloud for everything but contacts. When they updated and went through initial
set up, signing into cloud enabled everything including cloud for contacts. Since they had zero contacts in cloud, cloud cleaned out their contacts, but synced everything else that icloud has, like calendars, reminders etc. If those contacts were never backed up anywhere - they gone. If there is back up in cloud, it needs to be restored.
Contacts sync in the cloud need to be turned off, right after restore. -
Put a new OS on my computer - downloaded the new iTunes and loaded on all apps and music .WHile syncing the iPhone all contacts
got erased.However I have them on my iPad which I have not synced. How do I transfer my contacts on iPad to the iPhone ?for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer. -
ICloud deleted all my contacts off my iPhone
I just created an iCloud account to see what it is and to help me store all my information and stuff. I have a MacBook Pro and an iPhone 4s. On my phone, I clicked sync everything on my computer to the icloud, and iCloud put all my contacts from my computer onto my phone. I realized that these were really old and never used contacts, so I decided I didn't want contacts to be synched using the iCloud. I turned off the button in my iPhone settings that synched contacts with my phone, and an option appeared: "Keep on My iPhone" or "Delete from My iPhone." I thought this just meant if I want to keep on my phone the contacts taht were put there from my computer, or to remove the contacts from my phone that were just put there. I clicked delete from my iphone, and now suddenly every contact on my phone, regardless of if they were already on there or if they were just put there from my computer via iCloud, was gone.
Basically, I thought I was deleting only the contacts that were just put on my phone from my computer via iCloud, but I actually deleted every single one of my contacts on my iPhone.
My last iTunes back up of my phone is from September, so thats 4-5 months of contacts I'd still not have.
Is there any way I can get these contacts I just accidentally deleted back?
Any response would be helpful,
Thanks.Thanks, yeah I called Apple Customer Services and the guy said that the only thing I can do is restore my phone from my latest iTunes backup.
The screen I got when this debacle happened literally said: "What would you like to do with the previously synched iCloud contacts on your iPhone?" It's so poorly worded, I thought it was just referring to the contacts that were just put on my phone from my computer, hense the "previously synched iCloud contacts" but when I was on the phone with the guy he was saying that I misunderstood the screen.
I don't think I'm crazy, they could have worded it better and made it more clear they meant ALL contacts deleted, not just the ones synched from iCloud. -
We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.
According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.
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i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.
I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store). -
I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?
My iphone and my ipad are compatible but when I try to go to icloud on my phone it says to do it on my computer.
I would like to have my calendar, contacts, etc.. all sync like they do now. Is there a way to upgrade before June 30th? If not, will the gap be an issue or will I just be able to buy mountain lion and sync everything?
Any suggestions?
Thank you!You can buy Lion in the App Store now, but move to iCloud now. If you wait to Mountain Lion, you will only have Mail in Snow Leopard, so you will lose syncing unless you use Lion or Mountain Lion. It's up to you
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I have .me and .mac email accounts on my iPhone 4. I thought I had successfully transitioned from MobileMe to iCloud, but something must be wrong. iCloud seems to work fine on my computer and, with the exception of two email accounts, seems to be fine on my phone. Can/should I delete the accounts on my phone and start over? It is somewhat of a nuisance to have two email accounts and double the amount of emails. The only thing different about the two iCloud accounts is the email addresses. Thanks.
Well, seems I managed to unscrew this...I deleted my iCloud mail account and reinstalled it on my phone. That got rid of the duplicate .me/.mac email accounts.
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Hellow everyone,
I have just moved from one PC to another. They are windows pc's not macintosh. When i installed itunes on the new computer it stated that I already had 5 devices authrorized for this account. I did a little reading and went in and deathorized all 5 PC from the account as I am sure it was a couple pcs ago and a few iphones. When I try and go in and authorize an account I cant see anywhere where there is a prompt to authorize the new PC. I go into store and all it says is that there are no devices associated to this account. What I would like to do is associate my new PC and my iphone to this account and hopefully restore from the cloud all of my music and programs.
Any idea what I am doing wrong here or how I can resolve this. Thanks in advance.
Respectully.
CKif it's music then drm is not used there any more and drm can be removed from previously bought drm material without cost
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I have just updated my phone in icloud and I have lost all my data including my large music collection from itunes. How can I recover my music and phone list?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen. -
I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this on my iphone 6 ios 8.3
If the iPhone is still working and the photos are in the Camera Roll (i.e., taken on the iPhone) then, when you connect the iPhone to your PC, it should be recognized as a Camera and Windows should start AutoPlay.
See this http://windows.microsoft.com/en-us/windows/get-pictures-camera-computer#1TC=wind ows-7
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