I have just purchased a macbook pro and now it wont accept my administrator password

how do i reset my admin password

When you initially set up your system it should have run you through the setup assistant where you created your account (or migrated from an older system). After doing this, were you able to log into your system at least once successfully? Since the last time you were successfully able to log in, have you made any significant changes to the system, such as installing an application or any updates?

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  • I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    Hello AKCamus
    To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I have just purchased a MacBook Pro and iWork's. when I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

    I have just purchased a MacBook Pro and iWork's. When I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

    To be able to use documents at iCloud.com, you need at least one iOS device that uses the same account with at least one of the iWork apps installed.

  • I have just purchased a macbook pro. I downloaded two sd cards, one via lightroom 4 and the other via iPhoto. I can't find the latter card when I try to import via LR4. In fact i can't find it at all unless i open iPhoto. where is it?

    Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September.  One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.

    iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
    File -> Export
    and in this case set the Kind to Original.
    iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
    This User Tip
    https://discussions.apple.com/docs/DOC-4921
    has details of the options in the Export dialogue.

  • I just purchased a macbook pro and I am trying to connect my canon MG 5220 to it. I lost instal disc

    I have just purchased a macbook pro and I am trying to connect my MG5200 to it. I have lost my installation disc. Please Help! Thank You. 

    Hello. 
    You can download the necessary files from the following website:
     http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5220#D...
    If you need additional assistance with the process, please contact us at http://bit.ly/Phone_Support for further assistance.  Thanks!
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I just purchased a macbook pro and was wondering about an install disk.  It seems to be missing some of the applications that should be on it from a fresh install.  I was wondering if I would have to purchase a new OS and do a fresh install?

    I just purchased a macbook pro and was wondering about an install disk.  It seems to be missing some of the applications that should be on it from a fresh install.  I was wondering if I would have to purchase a new OS and do a fresh install?

    Ahhh, well  you never mentioned that before. You need to contact your friend from whom you purchased the computer. He/She should have any and all install discs for any third-party software included as well as for OS X and the original pre-installed software.
    Apple will gladly sell you replacements for any discs that did come with the computer originally, but they will not do anything for you because you purchased the computer used. If it's in warranty still, then you can get any warranty covered things taken care of through AppleCare:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.

  • I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

    I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

    Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • Just purchased a MacBook Pro and working on IMovie.  Can I burn my movie on a plain DVD??

    Just purchased a MacBook Pro and working on IMovie.  Can I burn my movie onto a DVD.?   (I don't have IDVD and understand it's not available to my computer.

    No. You need a DVD authoring application such as iDVD.
    New machine purcahses do not include iDVD and iWeb as part of the iLife '11 suite of apps but that doesn't mean they don't work in Lion.
    Apple no longer sells iDVD or iWeb so you'll have to search for a reseller of the iLife '09 or '11 DVD or use a more expensive authoring app like Toast.

  • I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

    i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

    If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
    As for the limited licensing that Bordy brought up, the TOS for the MAS states:
    "Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
    If you installed them from an iWork disc, just pop the disc back in and reinstall.
    Regards,
    Gnomish8

  • I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

    i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

    Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
    Power down the system and restart with the drive connected, go to DU and see it it is seen.

  • I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

    I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

    Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
    You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
    Most(?) of the content is HTML5, but you may run into videos where you still need Flash.

  • I have just owned a macbook pro and trying to learn things since i have all along used windows laptop. My first question is : when there are two files i am working together, one above the other on screen, how you switch over between the two with key ?

    I have just owned a macbook pro and trying to learn things since i have all along used windows laptop. My first question is : when there are two files i am working together, one above the other on screen, how you switch over between the two with key ?

    Hi...
    Mac OS X keyboard shortcuts
    Control-F4
    Move focus to the active (or next) window
    Shift-Control-F4
    Move focus to the previously active window
    By the way...  since you are new to Mac, click a clear space on your Desktop. You should see "Finder" top left corner of the screen in the menu bar.
    Click Help then click Help Center
    As an example type in    keyboard shortcuts
    You can use the Help menu for almost any application on your Mac.
    Apple - Find Out How - Mac Basics
    For held switching from PC to Mac >  Apple - Support - Switch 101

  • I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

    Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta

    The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
    Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

  • I have just purchased a macbook air and have the iWorks installed for free. Can I download those iWorks apps to my iPad 3 with the same account for free

    I have an iPad 3 with iOS 6.1.3 and I would like to download the iWork's apps for free. I have just bought a Macbook air and have those apps installed in that computer. i just updated my system to OS X Maverick. I have iCloud connection between both of my devices. Thanks ahead

    Thanks a lot I hoped there was a way like updating my iPad would help or smt but it ***** that they only made it free for some idevices...

  • Uploaded Mac OS X Snow Leopard onto Macbook Pro and now iTunes wont iPhone

    Can someone pls help!
    I have recently uploaded Mac OS X Snow Leopard onto my Macbook pro and now iTunes won't recognise my iPhone. It does however recognise my iPhone in iphoto.... does anyone know how to resolve this???
    I'M IN DESPERATE NEED FOR NEW MUSIC ON MY iPHONE!!!!!!!

    Try reinstalling itunes. DL from:
    http://www.apple.com/itunes/download/
    Also have a look at this:
    http://support.apple.com/kb/TS1591?viewlocale=en_US

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