I have just purchased an Imac 3 days ago, and my brother must of shook the computer, and or touch something on the keyboard and the screen went black? any advice?
#screengoesblack #sleepmode
Have you tried powering it off and on again? You can also unplug it, wait for a few mins and plug it in again then try it.
If that fails and as it is brand new you should contact Apple and arrange to have to looked at.
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I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?
I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?
It sounds really unlikely though... You have to type in your password twice when setting up so you either:
made the same typo twice
the caps lock was on
You held down SHIFT during one of the letters
the keys have relocated because of different language keyboard layout
you simply forgot exactly what you typed.
Are you aware that passwords are case-sensetive? also, when using punctuation in passwords be aware that language localization of the keyboard can cause relocation of certain symbols like $ and € and * and ' which may make it impossible to retype the password correctly, if you are unaware of the correct way to type a certain puntuation symbol. -
I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?
According to Adobe instructions installation files are not available for Elements 8?
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I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?
Hi William. This article should answer your question: Do I qualify for a free upgrade?
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i have just purchased an imac in the uk. how do i upgrade to the lion software?.thanks
Which OS is running on it now? Mac OS X (10.1.x) is meaningless. In any case, start at http://www.apple.com/macosx/how-to-buy/
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I have just purchased an imac, should I install any internet security software ? , if so what do you recommend ?
You may also find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
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I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics
Out of a silly curiosity, in what way did Ralph's reply solve your problem? (not that Ralph doesn't deserve recognition, mind you.)
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I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sync using itunes. Does anyone have the best solution please?
See http://support.apple.com/kb/HT4236
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
This may interest you.
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Since you are new to iPad.....
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I have bought a Mac i7 3 days ago and i can hear a weird noise in intervals like some sort of blowing sound ; is it normal or should i be worried about this ? please advise .. my model is i4 13 inch mac pro .. thanks in advance!!
We have a MacBook Pro and it is usually quiet, but it sits in a stand to allow air under the bottom.
Just my opinion, but based on experience.
You are still eligible to purchase the longer term AppleCare warranty I think (3 years if my memory is correct). While it is an expense that you may never need, in my opinion, it is cheap insurance based on the cost to repair computers. I buy it and more than once it has paid for itself many times over. Not that Apple products are bad, but electronics do weird things at times. -
We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again.
This computer was brand new in June. Is it the humidity??? What can I do. Please help!!!!No guarantess but try smc and pram resets,
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is there any way i can do that? i have a back up from 2 days ago and i don't have my iCloud sync with my photo
When restoring from the backup, whatever is included with the backup from two days ago should be restored which includes photos/videos in the Camera Roll at the time of the backup along with all other data included with the backup at the time of the backup two days ago.
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I purchased and installedParallels Desktop 8 for Mac, I now have to purchase the Microsoft Word software, is the student edition my best bet? I have a MacBook with 2 gig of RAM, and am curious as to any advice anyone has, thank you.
I currently have 71.88 GB out of 118.86 of HD memory available
These is the system overview:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.17f0
Sudden Motion Sensor:
State: Enabledthe student edition is the best of you are a student and can get the discount.
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My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help
I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
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Lucie -
I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me? Or can i get my songs off this ipod and put on a new one?
Hey BlueEyedDude,
Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
Apple - Support - Service Answer Center
http://www.apple.com/support/ipod/service/faq/
If you’d like to attempt some more troubleshooting tips, see this link:
iPod nano - 4th and 5th generation - Apple Support
https://www.apple.com/support/ipodnano/4th_5th_generation/
If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thanks,
Matt M. -
Just got my I phone, I used it an after a while the screen went black. I put it on the charger but nothing is on the screen and no lights on. Is my Iphone okay?
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