I have just purchased an imac in the uk. how do i upgrade to lion?. thanks.

i have just purchased an imac in the uk. how do i upgrade to the lion software?.thanks

Which OS is running on it now? Mac OS X (10.1.x) is meaningless. In any case, start at http://www.apple.com/macosx/how-to-buy/

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I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?

I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?

It sounds really unlikely though... You have to type in your password twice when setting up so you either:
made the same typo twice
the caps lock was on
You held down SHIFT during one of the letters
the keys have relocated because of different language keyboard layout
you simply forgot exactly what you typed.
Are you aware that passwords are case-sensetive? also, when using punctuation in passwords be aware that language localization of the keyboard can cause relocation of certain symbols like $ and € and * and ' which may make it impossible to retype the password correctly, if you are unaware of the correct way to type a certain puntuation symbol.

I have just purchased an iMac, Should I install any internet security software, if so what do you recommend ?

I have just purchased an imac, should I install any internet security software ? , if so what do you recommend ?

You may also find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg

HT203200 I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE AND TWO TRACKS DID NOT DOWN LOAD. WHAT CAN I DO AND CAN I GET A REFUND FROM THE STORE OR DELETE ALBUM AND GET THE STORE TO DOWNLOAD AGAIN

I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?

Try the Store tab in iTunes and Check for Downloads.
If that doesn't work go to the main itunes store screen in itunes and on teh right side under quick links see if you have a purchased secrion - do the tracks appear there for download?
Failing that contact support:
http://www.apple.com/support/itunes/store/

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retreiving my existing software?

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?

According to Adobe instructions installation files are not available for Elements 8?
Languages
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File 1 of 2 (1.2 MB)
File 2 of 2 (1.1 GB)

I cant call the centre. how can i upgrade to lion? 10.6.8 to10.7

i am using macbook 4,1
os x 10.6.8. intel core2 duo
i cant call the operator. how can i upgrade to lion? please help me...

What country do you live in?

I have just purchased an iMAC. O/S is Lion. I just cannot access the files in my Microsoft network drive which my macpro snow leopard has no problem. Looks like it is just the Lion O/S has the problem. The file I needed to access are my photo files.

I have an iMAC running Lion cannot access my Microsoft Network drive. It sees it on Finder but said connection failed. By other Macpro Laptop which run Leopard has no problem at all. It lreads and load my photos from the RAID Drive. I am sure some asked the question before but it is new to me. That was the reason I am not upgrading my Macpro to Lion yet. was it a bug in Lion networking area?
Thanks for the help !
H5N1

You need to move to Windows 7, because Apple is now releasing a new OS X version annually and it's playing havoc with people's hardware and software.
Windows 7 will get support until 2020, that's 8 years of software stability, however you do need to make System Restore disks, boot disk and another on a hard drive to self restore (like TimeMachine is for OS X)
Apple has no plans to change their currrent behavior as all they care about is selling new hardware with a shiny new OS X verison on it.
If you wait to move, what will happen is you'll lose that full 8 years and will have to swtich to a newer Windows sooner
Windows 7 machines are still widely avaialble, despite Windows 8 (a failure) being pushed currently.
Running three OS X operating systems on one machine is quite a chore reserved for only seasoned computer geeks, then it's only going to last X months as the next OS X version will be released, then the next a year after that.
Another method would be to get a virtual machine software (virtualbox is free) and install Windows 7 into that to ease your transitition if you cant' spring for a Windows 7 machine, preferablly a tower that will last a long time.
Here is a method to run Snow Leopard in Parallels, however it's a unapproced hack and not for the comptuer newbie.
http://forums.macrumors.com/showthread.php?t=1365439
We have no control over Apple's OS X release cycle, nor the third party developers who make their own decisions what to support.
Our only choice as users to stop using both products and seek software/hardware stability.

I have recently purchased an iMac from the Apple store. I previously had a windows computer and I transferred all my important files and music from the old computer onto an external hard drive. I've plugged the hard drive in and I can't seem to locate it!

Hi everyone,
Before I set up my new iMac, I transferred all my important files from my old windows computer (pictures, documents, iTunes etc) onto an external hard drive. I had no trouble using and locating my hard drive on my old computer, however I'm having great difficulty finding it on my iMac. The external hard drive is plugged in with all wires connected and correct. I've tried all the USB ports and I still can't locate it!
I just want to transfer everything from my hard drive to the iMac!
If anyone could help me locate and guide me through the process of using an external hard drive on an iMac, then that would be brilliant!

Try using Migration Assistant following this guide:
http://support.apple.com/kb/HT4413#3
There is advice in this document for using Migration Assistant from Time Machine or other hard drive.

HT1349 First of all, I have just purchased a iMac and I tried installing my Logic Express 9.0 and it won't work. Gives me an error message. I searched the internet and found i need to update it to run with Lion. Tried to download but my SerNum doest work.

Can anyone help me please. I tried installing my Logic Express 9.0 but it states I need an update. Ok.. great. So i tried to download it via apple.com but my serial number doesn't work. I can't even schedule an appointment with them because I am in Italy now. Can anyone show me how I can fix this proble. Either download the update thtat allows my iMac to run Logic express 9 or get apple.com to help me. Either or would be appreciated.! Thank you!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have just purchased an Imac 3 days ago, and my brother must of shook the computer, and or touch something on the keyboard and the screen went black? any advice?

#screengoesblack #sleepmode

Have you tried powering it off and on again? You can also unplug it, wait for a few mins and plug it in again then try it.
If that fails and as it is brand new you should contact Apple and arrange to have to looked at.

Hi I have just purchased an iMAC and I can't seem to download for cs6 onto it

I had CS6 on my win computer and have deactivated it there to now set up on my iMac I have a serial number for both WIN and MAC but the installation disc isnt giving me a MAC option for download only an .exe file. Can anyone help?

Hi,
Please find the direct link to download the CS6 software: http://prodesigntools.com/adobe-cs6-direct-download-links.html . Kindly follow the very important instructions mentioned.
Regards,
Romit Sinha

My ipod have just closed and i forgot the password how to opened plz ?

my i pod just closed and don't know how to open it because there a password that i forgot help me plz

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I have just purchased my I pad when I try to visit the apps store and it asks for my I'd the shop where I brought the I pads I'd keeps coming up even though I have registed this I pad in my name please can you help me solve this problem

I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you

Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID

Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac. I have got as far as pasting the music folder from my pc onto the desktop of my iMac. How do I now put this folder into my iTunes?

I have just purchased a new iMac and this is all new to me as it is so different from my PC. I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.

Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene

I have just purchased an imac in the uk. how do i upgrade to lion?. thanks.

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