I have just purchased an iMac, Should I install any internet security software, if so what do you recommend ?

I have just purchased an imac, should I install any internet security software ? , if so what do you recommend ?

You may also find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg

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I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?

I have just purchased an iMac for home - am I able to network an iMac with a windows laptop?

It sounds really unlikely though... You have to type in your password twice when setting up so you either:
made the same typo twice
the caps lock was on
You held down SHIFT during one of the letters
the keys have relocated because of different language keyboard layout
you simply forgot exactly what you typed.
Are you aware that passwords are case-sensetive? also, when using punctuation in passwords be aware that language localization of the keyboard can cause relocation of certain symbols like $ and € and * and ' which may make it impossible to retype the password correctly, if you are unaware of the correct way to type a certain puntuation symbol.

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retreiving my existing software?

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?

According to Adobe instructions installation files are not available for Elements 8?
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I have just purchased an imac in the uk. how do i upgrade to lion?. thanks.

i have just purchased an imac in the uk. how do i upgrade to the lion software?.thanks

Which OS is running on it now? Mac OS X (10.1.x) is meaningless. In any case, start at http://www.apple.com/macosx/how-to-buy/

Hi, I have just upgraded my iMac to lion and it crashes every 10 secunds. What should I do?

It happens while doing just normal stuff.

Try booting into "safe mode". If that stops the crashes, then you may have some incompatible software on your Mac. Launch the Console utility and look for messages that might explain the problem, as well as crash reports or kernel panic logs.

HT1338 I have just purchased this mac pro and am trying to upgrade software but the former owner has a pass word and I don't know it what can i do as I want to download the mac app store??

I am new to mac pro, i do own a iphone. I just purchased this mac pro 2008 and can not do upgrades as it wants the pass word from the prevoius owner and I don;t have it! What can I do?

Firefox is a web browser like Safari, it doesn't do photo editing.

24" iMac won't install any 'large' Apple software updates from the internet

I am having a serious issue with my iMac and neither the people on the phone at Apple Care or the 'Geniuses' at the Genius Bar have been able to assist. So, maybe someone here can:
First - here is the background information about what happened and what I've done:
A few weeks ago when the new iTunes 10 came out I went to upgrade. The upgrade failed it said. So, I thought perhaps Apple was having issues with the new software or something. So, I thought - Ok, I'll give it a day or two.
I come back and try again from Apple.com - no luck. Hmmmm - well, I just happened to see my 'software update' icon pop up and there was iTunes. I thought "Great! Now I'm sure it'll install!" No luck.
So, I think - well, perhaps I've done something to corrupt my profile. So, I create a new profile and try again. No dice.
So now I'm really confused and figure - ok, let me try a partition and I'll try again. Still nothing.
Finally I figure - ok, something is wrong here. So, since nothing is working I backup my music and important files and wipe out the hard drive and start over. No luck. And, in fact - since I had gone back to 10.5.4 or whatever - software updates needed to install to get me back to 10.5.5. Those wouldn't install through software updates OR when downloaded from Apple.com - Smaller downloads like, flash, java, firefox, etc - all download and install without issue.
I decided to engage "Apple Care" and they call me at the time I specified and we begin to do some tests on the hardware and everything came back ok. We tried from Apple.com and software updates again - still won't install the software. Keeps coming back with "Software installation failed" something about the package installer was corrupted during downloading.
The guy at Apple care thinks perhaps its my network corrupting something. This begins to make a little sense and I think, maybe he's right. My wireless router isn't that great so, maybe I'll just go replace it. However, while I'm checking out I begin to think that maybe its NOT my wireless router - because I do have 2 other computers in my house who haven't had issues downloading anything. So, this is unlikely. But, I didn't like the wireless router anyway - so I went ahead with the purchase.
I get it home - set it up and try again. STILL not working. So, I make an Appointment at the "Genius Bar". I take it in - show them the screen shots of the errors and we get started. They try to do the install of either iTunes or the combo update on THEIR network - still won't work. The genius thinks I have a bad HD and takes the computer for 2 days to look at it.
I finally get to go pick it up - excited that I'll have my iMac (which I use for work) back and functioning again. I go pick it up and they decided that it wasn't my hard drive - but likely my RAM. They couldn't prove it was the RAM but figured since I bought the RAM after I bought the iMac that this must be the issue (even though it was up to exact Apple standards and was from Crucial). So, I think - well, while I have a blank slate I'll go ahead and install Snow Leopard. So, I pick up Snow Leopard and get new RAM too and go home to install.
I get the computer home, put the new RAM in, install snow leopard and get ready to work! After snow leopard install is done - it has some new updates it needs to install. And the update FAILS to install again. Oh, and they never replaced the HD.
So, I call Apple Care again - they have no clue. They suggest making an Apple Genius Bar appointment. So, I take it in again. They run diagnostics on it from their 'Triage' external hard drive and everything checks out. He says its probably the hard drive (same conclusion they came to the first time) and said that they would replace it.
I get the computer back - take it home. Everything is up to date. All the software updates were back in place including iTunes 10. However, I still want to test and see if I can download iTunes and/or do updates. So, I uninstall iTunes and download it again. Same problem. STILL won't install any large software downloads. But, again - Smaller downloads like, flash, java, firefox, etc - all download and install without issue. Just no core Apple updates or things like iTunes will download and install on my iMac.
I then took it to a friends house - set it up on his network - same issue.
So to sum up:
I have re-imaged the hard drive several times
I have replaced the ram
I have replaced my networking hardware (even though other machines on the network have no issues)
I have taken it in twice to the Genius Bar and they still haven't fixed it
The Problem followed the machine and exhibited the same issues in store as it did in my home (so we know the problems stays with the machine)
I have tried it on yet a 3rd network and the issue still exists
The people at the Genius Bar told me that If I still have issues then its with my network - even though its been proven it wasn't.
Its only larger downloads like Combo Updates and iTunes that won't install.
Any ideas? Sorry for the long post but its been quite an ordeal.

Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
I did a video of my issue on my iPhone. I had to cut it and compress it to get it off my phone without syncing (because I can't sync it since I can't get iTunes installed now). So, its about a minute long if anyone wants to see it:
http://www.youtube.com/watch?v=8leWwEoIeXI
And yes, we tried to repair permissions a couple times but didn't seem to have any effect on whether it would install these updates. Again, it's NOT all software downloads/installs. It seems to be limited to LARGER pieces of software. Example: Firefox, Flash, Java and Silverlight have all downloaded and installed without error on my iMac. Apple combo updates and iTunes won't install at all.

I have just purchased an Imac 3 days ago, and my brother must of shook the computer, and or touch something on the keyboard and the screen went black? any advice?

#screengoesblack #sleepmode

Have you tried powering it off and on again? You can also unplug it, wait for a few mins and plug it in again then try it.
If that fails and as it is brand new you should contact Apple and arrange to have to looked at.

I have just purchased an iMAC. O/S is Lion. I just cannot access the files in my Microsoft network drive which my macpro snow leopard has no problem. Looks like it is just the Lion O/S has the problem. The file I needed to access are my photo files.

I have an iMAC running Lion cannot access my Microsoft Network drive. It sees it on Finder but said connection failed. By other Macpro Laptop which run Leopard has no problem at all. It lreads and load my photos from the RAID Drive. I am sure some asked the question before but it is new to me. That was the reason I am not upgrading my Macpro to Lion yet. was it a bug in Lion networking area?
Thanks for the help !
H5N1

You need to move to Windows 7, because Apple is now releasing a new OS X version annually and it's playing havoc with people's hardware and software.
Windows 7 will get support until 2020, that's 8 years of software stability, however you do need to make System Restore disks, boot disk and another on a hard drive to self restore (like TimeMachine is for OS X)
Apple has no plans to change their currrent behavior as all they care about is selling new hardware with a shiny new OS X verison on it.
If you wait to move, what will happen is you'll lose that full 8 years and will have to swtich to a newer Windows sooner
Windows 7 machines are still widely avaialble, despite Windows 8 (a failure) being pushed currently.
Running three OS X operating systems on one machine is quite a chore reserved for only seasoned computer geeks, then it's only going to last X months as the next OS X version will be released, then the next a year after that.
Another method would be to get a virtual machine software (virtualbox is free) and install Windows 7 into that to ease your transitition if you cant' spring for a Windows 7 machine, preferablly a tower that will last a long time.
Here is a method to run Snow Leopard in Parallels, however it's a unapproced hack and not for the comptuer newbie.
http://forums.macrumors.com/showthread.php?t=1365439
We have no control over Apple's OS X release cycle, nor the third party developers who make their own decisions what to support.
Our only choice as users to stop using both products and seek software/hardware stability.

Hi I have just purchased an iMAC and I can't seem to download for cs6 onto it

I had CS6 on my win computer and have deactivated it there to now set up on my iMac I have a serial number for both WIN and MAC but the installation disc isnt giving me a MAC option for download only an .exe file. Can anyone help?

Hi,
Please find the direct link to download the CS6 software: http://prodesigntools.com/adobe-cs6-direct-download-links.html . Kindly follow the very important instructions mentioned.
Regards,
Romit Sinha

HT1349 First of all, I have just purchased a iMac and I tried installing my Logic Express 9.0 and it won't work. Gives me an error message. I searched the internet and found i need to update it to run with Lion. Tried to download but my SerNum doest work.

Can anyone help me please. I tried installing my Logic Express 9.0 but it states I need an update. Ok.. great. So i tried to download it via apple.com but my serial number doesn't work. I can't even schedule an appointment with them because I am in Italy now. Can anyone show me how I can fix this proble. Either download the update thtat allows my iMac to run Logic express 9 or get apple.com to help me. Either or would be appreciated.! Thank you!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Hi i have just purchased a mac pro. ive installed word for mac as i wanted to transfer word documents from a windows pc, which are ona usb stick. however i cannot open the usb stick. can anyone tell me what im doing wrong!

Hi, I've bought a mac pro and installed word for mac, as i wanted to transfer word documents to the new pc. I saved the documents ona usb stick but I cannot open the documents from the stick. What am i doing wrong?
thanks

Welcome to the Apple Support Communities
First of all, check that you are looking for your USB drive in the correct place. To do it, first connect the USB drive. Then, open a Finder window (press the left icon of Dock) and choose your USB drive on the Finder sidebar, under "Devices". Finally, just copy the documents you need to the internal disk.
If you want to show the USB drive in Desktop, open Finder menu (on the menu bar) > Preferences > General, and tick "External drives"

HT204053 Hi I've just purchased a iMac which is great, my problem is that I've a apple id account and also my wife has one, is there any way we can have two accounts i.e. separate accounts on the iMac with individual iTunes accounts, appreciate help pleas

Hi ive just purchased an IMac and encountered an issue i didnt think of put hopefully someone can help? Ive a apple account and also the wife both with seperate itunes accounts etc. Is it possible to have two profiles with seperate accounts on our system, appreciate any help..

I believe you can accomplish this by setting up separate user profiles for each of you on your Mac (System Preferences>Users & Groups (click the lock symbol if locked and provide the administrator name and password, then click the "+"). That should allow you to sign into separate iCloud accounts and maintain separate iTunes libraries within your respective user accounts.

I have an iPhone in my name and my wife has an iPad in her name. We have just ordered an iMac and wondered which account we should use to get the best out of all the devices

I have an iPhone in my name and my wife has an iPad in her name. We have just ordered an iMac and wondered which account we should use to get the best out of all the devices? Can we use both accounts in iCloud?

Yes you can. However, it is better to use one person's account most of the time for purchases in the Mac App Store and iTunes since you can share purchases, such as songs, among various devices using the SAME account. You Cannot share purchases among different accounts, though. So make one of your accounts the main "purchasing" account so you can share purchases.
Hope this helps

Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac. I have got as far as pasting the music folder from my pc onto the desktop of my iMac. How do I now put this folder into my iTunes?

I have just purchased a new iMac and this is all new to me as it is so different from my PC. I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards

I have just purchased an iMac, Should I install any internet security software, if so what do you recommend ?

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