I have just purchased an ipod shuffle for my husband and trying to download itunes for him. i entered the email address and click download and nothing happens???

I have just purchased an ipod shuffle. I am trying to download iTunes. I enter email address and click download and nothing happens??

Hello tinars,
The article linked below details some useful instructions that can help get iTunes downloaded and installed.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

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I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

You sync music the same way as on the Classic. What you sync to an iPod does not effect the iTunes library on your computer.
iTunes 11 for Windows: Syncing overview
or
iTunes 11 for Mac: Syncing overview

HT1351 I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do??

I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do?? I would have thought if I bought the films from itunes it would be compatible with an ipod classic?? How do you change the video format?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

I have just restored my ipod touch after being disabled. Now it is asking for pasword, can I cancel this so I don't have to use a password?

I have just restored my ipod touch after being disabled. Now it is asking for the passcode? I still cant remember the passcode. How do I go past this?

You'll have connect in recovery mode and set it up "as new ipod" http://support.apple.com/kb/HT1808
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document.
copied from http://support.apple.com/kb/HT1212

I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previ

I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?

You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version.

HT2731 How do I remove an email address that is no longer vaild for the iTunes Store? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.

How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.

Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M.

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

I just got a new iPod nano, and I'm really excited about it, but I have a problem. A long time ago, I changed the email address on my account, and now all the songs from that account are gone. I don't know how to get them back. Can someone please help me?

This is really frustrating, I've been trying to get my songs back for hours

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

TS1717 I have today purchased an iPod nano. I am using Widows 7. When I try to register the iPod I get the message that " iTunes has stopped working" I have reinstalled iTunes with the same result. Where do I go from here? Brian.

I have today purchased an iPod nano (gen 6); I use Windows 7. Am trying to register my iPod but each time I submit required info I get the message "iTunes has stopped working". I have reinstalled iTunes with same result. Where do I go from here?
Brian

Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

I have just purchased a new desk top. Would like to get my itunes into my new computer. I have downloaded it into my new computer, but how do I get the tunes I have from my other computer into this itunes in my new computer? Thanks

I have just purchased a new desk top. I would like to get my itunes into my new computer. I have downloaded the itunes program. How do I transfer the tunes I have in my itunes account into this computer? I know I have done it before, but can't seem to find how to do it. Thanks.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.

When emailing photos from iPhoto the list of the recipients from my mail facility is not accessed so I have to enter the email address for the person again although I have the person in my email contacts

When trying to email a picture to someone who already exist in my email contacts from Iphoto i have to type the email address in full. in email when I enter the first few characters the address is shown. Can Iphoto access my contacts instead of me typing the whole address. The old version did that.

my email links will not open firefox or if open will not go to the browser/site.
since changing to firefox, my email do not work. I have made firefox the default and deleted the prevoius browser and restarted my pc....

Minimised Hotmail tab at botom of PC screen displays the email address I am using and I do not wish it to do so for privacy reasons

When I have to quickly minimise my e-mail account the tab shows in the bottom tool-bar of the screen but still displays the email address I am trying to hide. I wish it would not do this. In previous versions it just showed 'Hotmail' e.g. now it shows 'Hotmail: woody@ hotmail.com (e.g) for all to read if they are passing by or checking up on me!

This is caused by the changes Microsoft made to Hotmail. I could not find any setting s in Hotmail to change what was displayed. One option you can try is use the [https://addons.mozilla.org/en-US/firefox/addon/2987/ TabRenamizer] add-on.

I just purchased an ipod shuffle (4th gen.) and I have been working trying to get it running for hours. I have followed all manuals and tutorial help. When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

I just purchased and IPod Shuffle (4th gen.) and can't get it running. I have gone through all of the help available. It shows up in my device manager, but needs a USB driver. It will find it online, but says an error has occurred and access is denied instead of installing. I bought this for a last minute trip with teenagers and I have spent hours on this. I am running Windows 7 and have tried disabling the firewall.
Help, please.

Hello, kcanole.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/ht1481
Cheers,
Jason H.

HT204053 I have IMac OSX6.8 and have just purchased a iPod Touch. When I enter my Apple ID and PaswordI get "Verification Failed. The internet connection appears to be off line" My internet connection via my livebox is not off line so why cant I connect

I have purchased new iPod Touch from Uk for english use in France. When trying to set up and log into iCloud i get "Verification Failed. The Internet connection appears to be off line." My internet is on line via my Livebox so what am I doing wrong?

Have you gone into Settings to verify that your ipod is connected to some router? Have you logged in with the security code (if there is one defined for that router)? If it says the internet connection is offline, then the ipod is not properly connecting to the internet. Perhaps the router is the problem - new iDevices require routers have the latest firmware. Older appliances might connect through them, but many users have found that their routers don't work with newer devices.
Try doing this again at some public wifi area as a test.

I have an iPad 4 generation and just purchased my first apple cell phone. I am having problems figuring out how to sync the 2. I called Verizon and because my iPad isn't using the 4G it can (I just haven't needed to use it) the tech person can't do it.

I have an iPad 4 generation 4G and just purchased my first iPhone an Apple 5s. I need help synching the two. I have never needed to use the 4G Verizon option so Versizon tech said they can't do it and Apple needs to. But I no longer have Applecare and it doesn't yet recogniz my Applecare with my new phone (new yesterday). Anyone know the steps so I can sync the two and sync the Clouds then? Thanks

You cannot sync the two devices together. You can keep the two devices in sync by using iCloud and some of the available settings on both devices. Go to Settings>iCloud and you can turn on Reminders , Calendars, Notes, Safari Bookmarks, Contacts, Photo Stream, Mail, Keychain, etc.
You can go to Settings>iTunes and App Store>Automatic Downloads and turn on apps, songs, books and updates to keep all of those items in sync as well.
But why don't you explain exactly what you mean by syncing the two devices? What do you hope to accomplish?

I have just purchased an ipod shuffle for my husband and trying to download itunes for him. i entered the email address and click download and nothing happens???

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