I have just purchased microsoft office mac 2011 I installed it on my imac no problem but it will not install on my mini mac. when i put the disk in it says an intel based macintosh is needed. The box system requirements match my mini mac

I have recently purchased Microsoft office for mac. I have installed it on my imac with no problems. However it will not in stall on my mini mac. The system requirements state mac OS X version 10.5.8 which is what my mini mac is. When I insert the disk the page displays says Intel based macintosh needed any suggestions ?

Sounds like you've got a PowerPC G4 mini? i.e. NOT an Intel mini? What does it say after "Processor:" in "About this Mac"?

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I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

Eduardo Alejandro Lazo what specific error do you receive when trying to apply the update?
I would also recommend checking the installation logs for the updates you are attempting to apply for errors. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover to this discussion.

TS2986 I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, it says I need 10.7.

I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, I get a message saying I need 10.7. to install Lion. What should I do?

Hi..
Make sure your Mac meets Lion's requirements.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
If your Mac meets the requirements, installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you which may help.
Restart your Mac after instaling the combo installed. It's ok to do this even though you are already running v10.6.8.
If you have anti virus software installed, you may need to disable that in order to install Lion.

Downloaded Yosemite but it will not install on Macintosh HD as it says it is used for Time Machine Backups but it is not. TM backup is to an external 2TB HD. Downloaded OX x twice with the same result.

Downloaded Yosemite but it will not install on Macintosh HD as it says it is used for Time Machine Backups but it is not. TM backup is to an external 2TB HD. Downloaded OX X twice with the same result.

OS X: Cannot install on a volume used by Time Machine for backups
For some reason you have a folder called Backups.backupdb at the root level of the hard disk on which you want to install Yosemite.
Move it to the Trash.

TS1307 I am holidaying in Auckland using my daughters orcon internet account for sending mail but it will not send. I am sure I am putting in the correct information but it still says orcon offline. I have spent half an hour with Orcon putting in correct

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Any advice appreciated.

On the Mail menubar > Mailbox, make sure Take all accounts online is selected.

HT1338 Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.

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Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc

I have an iMac running Mavericks 10.9.4 I also have about 30 Kodack photo CDs that I wish to convert from PCD to Jpeg but Mavericks will not see the files, they are grey. Is there any way to convert them?

I have an iMac running Mavericks 10.9.4 I also have about 30 Kodack photo CDs that I wish to convert from PCD to Jpeg but Mavericks will not see the files, they are grey. Is there any way to convert them or must I do it on another machine?
Kaibil

iPhoto used to support the PCD format up to a few years ago. It's extremely frustrating that Apple decided to no longer support this format and now I'm directed to pay nearly $40 for an app that will (GraphicConverter 9). Did Lemke Software make a deal with Apple so we'd have to pay a premium for a very overpriced converter? And, how are decisions like this supposed to encourage the use of iPhoto?
Apple users already pay a premium to use a Mac. Obstacles like these eventually destroy loyalty to the Apple brand. Just ask Microsoft how their back room deals that exploited their customer base worked out for them.

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

TS1702 I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

Well, to paraphrase the old line, "What're you gonna believe, that email or your own lying eyes?"
The first thing I'd recommend trying is to power down your iPad (press & hold Sleep/Wake until the red OFF slider appears, then slide it to shut down), and then boot it back up and try again. You're resetting a bunch of state signals by doing that and this simple action (the first of a series recommended by Apple in your Users Guide) will quite often clear up these sorts of problems.

I have downloaded flash player 11 numerous times but it will not install?

I have downloaded flash player 11 numerous times but it will not install?

Willis-
1.        Uninstall the adobe 11.0 flash player first even if it shows as a recent install
2.       2. Install adobe flash player 11.0 and make certain you download from the Adobe website not a liason website! Important!
3.       Once installed fully and the prompt tells you that you have successfully installed adobe flash player 11.0 …
4.       YOU must RESTART your computer regardless of what the prompt states at this point in time
5.       Then when you have successfully completed shutdown/ restart and your computer reboots to normal operation…
6.       You may receive or you may not receive a prompt stating that something new has been installed on your computer
7.       If you receive a prompt after restart follow the prompt and do as it instructs you to.
8.       Please contact me if you continue to have issues or problems …
[private data removed]

HT1338 I am running 10.5.8. I downloaded 10.7 but it will not install. It seems I need 10.6. Where do I get it?

I am running 10.5.8. I downloaded 10.7 but it will not install. I seem to need 10.6. Where do I get it?

Doublechecking ... are you looking for an iTunes version 10.6.3.25?
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3

My IPhone 5 installed the new IOS 7 update but it will not install. Why?

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I imagine a ton of people are attempting to download, install, and reactive their devices it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

Purchased a game but it will not install

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Hi ...
The download was interupted.
Try this support article > Mac App Store: How to resume interrupted downloads
If you have anti virus software installed, disable that.
Turn off the Firewall in System Preferences > Security & Privacy
Apps such as Little Snitch can prevent apps from downloading.

I have an iPod 2nd gen, trying to get an update so I can add facebook, but it will not update. Current ver is 4.2.1 How do I get it to update?

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I have just purchased microsoft office mac 2011 I installed it on my imac no problem but it will not install on my mini mac. when i put the disk in it says an intel based macintosh is needed. The box system requirements match my mini mac

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