I have just purchased os x mountain lion on the app store. how can i see if it is downloading
I have just purchased os x mountain lion from teh app store. how can i see if it is downloading correctly and how long should it take?
If you click on Purchases icon in the toolbar you should find it listed with your purchases. There should be a progress bar showing.
The file is over 4 GBs. How long it takes depends on your internet service speed.
Similar Messages
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If i purchase mountain lion will it wipe my hard drive or will i keep all of my files and applications
Simply connect an external hard drive to it. Format it if it's not labeled as made for Mac using Disk Utility.
I'd recommend backing it up using Time Machine. Your Macbook should ask you if you want this drive to be used for Time Machine....you do.
Once the backup is done you can, later on, use the backup drive to migrate everything to your new iMac. -
I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?
Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928 -
Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?
Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller). -
I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?
Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt -
I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?
JKmaple wrote:
... Would I be able to buy it if I already own it?
The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy. -
I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .
Is this what you see?
That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct. -
I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store
I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in. But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!! ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!! WHAT'S GOING ON??? PLEASE HELP!!! ~~~THANK YOU!!!
THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want" encouraged me to look deeper & try harder!! I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!! I guess 4.4 GB of OS update will take more than a little time to get in there!
~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!! -
Just bought Mountain Lion from the app store on my Macbook Pro. In the middle of installion it froze up my computer saying that the installation failed,
It says my Hard Drive is damaged and cant be repaired. Has anyone had this problem? Im completely screwed...Thanks Apple!!Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor -
how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
ThanksYou can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
I purchased mountain lion in the app store but it won't download
I bought OS X Mountain Lion in the App Store on my Macbook. It asked for my computer password and itunes accont password. After I entered them a button labeled "Download" replaced the "$19.99" button. When I click on the button a small whirling symbol appears above it but dissapars after a second and nothing begins to download. I tried to hit the apple in the upper left hand corner of the screen and select software update but it doesn't appear happens. What should I do?
Were you in your Purchases section of the app store?
After purchasing it, it should show up there. -
I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
Download was complete and I accepted everything and restarted computer but its still running 10.7.5
Any idea how to get OS X Mountain Lion to run?What you donwloaded was the OS installer. You still have to do the installation.
To get started, double click on the download, then double click again and follow instructions. -
I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop with the old sofware so i cant use my computer normaly
This error means that your hard drive is badly corrupt and cannot be repaired by Disk Utility. Since you say you don't have backups, this is very bad news. You may already have lost data irrevocably.
First order of business needs to be backing up whatever you can, but this may be difficult to do if the machine won't start up any more. See step 1 of the following post:
https://discussions.apple.com/message/21614450#21614450
Once you have backed up your data, you can address the other issues.
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