I have just purchased Photoshop Elements 9 windows it will not autorun

I have just puchased Elements 9 tried to load it into my computer with Vista it will not autorun, when I try to load it thro "my computer" i am asked if I want to format a blank disc.  Whats gone wrong.
Hazelmargery

Try going to Computer and right-clicking on the CD drive icon.
Then choose open or run.

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  • I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.

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