I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

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The force quit window appears when you:
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.My use is pretty safe as i use it only at my home and do not carry it to office...
my confusion is that shall i consider the APPLECARE PLAN....the plan is almost 20% of the laptops cost....Will spending so much money be worth it

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http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html

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Hello vdurphey, go from 3-bar menu button > Preferences > Content panel > '''Uncheck''' the '''Block pop-up window'''s
'''OR (i think better option)''' add an exception to your site in '''Exceptions...'''
see for more information : [https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings Pop-up blocker settings]
thank you

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Thank you for using Apple Support Communities!
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http://support.apple.com/kb/ph11914
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I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

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