I have just purchased the osx upgrade to 10.7 lion butb my mac is not connected to the internet. I have an apple id but it seems that i need my mac to be connected to the net to downolad the up grade. can i save the upgrade to my windows pc and transfer?

As I Said..I just wondered if it was possible to upgrade my software without having to connect my mac to the net..I have never connected it as a precaution against any nasties.It seems that i have been sent a password protected PDf with a link to the MAC APP Store..but you can only access the mac app store if you have a mac connected to the web. any ideas..?

Hi,
if connecting that specific Mac to the web is an issue, what you will need, anyway, is another Mac computer with OS X 10.6.8 so you can start the Mac App Store in order to download the Lion installer.
On that second computer, you can copy the Lion installer on a USB stick or other storage solution, and then copy the installer on the Mac-you-cannot-connect-to-the-internet .
You could even burn a Lion install DVD from the installer. More info about this here
Phil

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I have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update?

i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.

If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

I have just purchased a new desk top. Would like to get my itunes into my new computer. I have downloaded it into my new computer, but how do I get the tunes I have from my other computer into this itunes in my new computer? Thanks

I have just purchased a new desk top. I would like to get my itunes into my new computer. I have downloaded the itunes program. How do I transfer the tunes I have in my itunes account into this computer? I know I have done it before, but can't seem to find how to do it. Thanks.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.

I have just purchased an iMAC. O/S is Lion. I just cannot access the files in my Microsoft network drive which my macpro snow leopard has no problem. Looks like it is just the Lion O/S has the problem. The file I needed to access are my photo files.

I have an iMAC running Lion cannot access my Microsoft Network drive. It sees it on Finder but said connection failed. By other Macpro Laptop which run Leopard has no problem at all. It lreads and load my photos from the RAID Drive. I am sure some asked the question before but it is new to me. That was the reason I am not upgrading my Macpro to Lion yet. was it a bug in Lion networking area?
Thanks for the help !
H5N1

You need to move to Windows 7, because Apple is now releasing a new OS X version annually and it's playing havoc with people's hardware and software.
Windows 7 will get support until 2020, that's 8 years of software stability, however you do need to make System Restore disks, boot disk and another on a hard drive to self restore (like TimeMachine is for OS X)
Apple has no plans to change their currrent behavior as all they care about is selling new hardware with a shiny new OS X verison on it.
If you wait to move, what will happen is you'll lose that full 8 years and will have to swtich to a newer Windows sooner
Windows 7 machines are still widely avaialble, despite Windows 8 (a failure) being pushed currently.
Running three OS X operating systems on one machine is quite a chore reserved for only seasoned computer geeks, then it's only going to last X months as the next OS X version will be released, then the next a year after that.
Another method would be to get a virtual machine software (virtualbox is free) and install Windows 7 into that to ease your transitition if you cant' spring for a Windows 7 machine, preferablly a tower that will last a long time.
Here is a method to run Snow Leopard in Parallels, however it's a unapproced hack and not for the comptuer newbie.
http://forums.macrumors.com/showthread.php?t=1365439
We have no control over Apple's OS X release cycle, nor the third party developers who make their own decisions what to support.
Our only choice as users to stop using both products and seek software/hardware stability.

I'm trying to install iOS 5.0 but getting message that my computer does not have sufficient space to backup my iPad; continuing will result in loss of all media on iPad. I was going to install iCloud but it seems that you have to have iOS 5.0, help?

i'm trying to install iOS 5.0 but getting message that my computer does not have enough space to backup my iPad and continuing will result in loss of all media on iPad. an option seemed to be backing up on iCloud, but i think you have to have iOS 5.0 to install iCloud.
how do i install iOS 5.0 without losing anything on my iPad?

If you really do not have enough space on your HDD for a backup of your iPad, you do not have enough space at all. Free up at least 15% of your HDD, in any case more than 0.8GB for the iPad update.
Make backups on an external disk.
After freeing up enough space, try again.

I've just deauthorized all 4 computers as have just purchased this second hand laptop......I am not being given the option to authorize this laptop, help please

I've just deauthorized all 4 computers as wanting to authorize this newly purchased second hand laptop......I am not being given the option to authorize this laptop, help please

Did you try what I suggested?
Also, see iTunes Store- About authorization and deauthorization.

I have just purchased a TV series on my I pad. However, it is not transferring across to my 'videos' store. To watch it, I have to go into I tunes and access it from there; any ideas?

I recently purchased a video from iTunes. I have done this before however on this occasion the video has not transferred across to my videos store. It is showing as purchased and downloaded and I can view it if I go back into the store and locate it there but that is a bit of a pain. Any ideas?

Delete and redownload them if doing so is free in your country.
(106637)

HT1390 I got a hulu plus, I was able to see tv shows but now is not loading up any. Call hullu but they say is a problem with apple not them can u help. I also try to go to the apple store but is saying that I need iOS 5 to up date, I have the first IPad.

I am having problems with hullu plus, to wach tv shows or any, I call them but they say the problem is with my iPad, bur I used to wach with no problems do you have any suggestion. On wath to do?

Update your iPad to iOS 5.1.1. Connect your iPad to your computer, launch iTunes then click on the Check for Update button.

I have just purchased an imac in the uk. how do i upgrade to lion?. thanks.

i have just purchased an imac in the uk. how do i upgrade to the lion software?.thanks

Which OS is running on it now? Mac OS X (10.1.x) is meaningless. In any case, start at http://www.apple.com/macosx/how-to-buy/

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I have just purchased a new Mac and want to sync my ipod - previous computer was PC - can I recover tunes from the ipod to the Mac?

I have just purchased a new Mac and want to sync my ipod - previous computer was PC - can I recover tunes from the ipod to the Mac?

1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPod but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPod with it.
above covers purchases from the iTunes store. for everything else, check out this post by Zevoneer.

I have just purchased the new macbook pro 15" and see that it comes with 2 discs in the box, one being Mac OS X and the other being Applications Install DVD. Are these pre installed? or do I need to insert the discs and install them?

I have just purchased the new macbook pro 15" and see that it comes with 2 discs in the box, one being Mac OS X and the other being Applications Install DVD. Are these pre installed? or do I need to insert the discs and install them?

All has been installed. Those are there in case you need to do a reinstall. Unlike most Windows based hardware vendors these days. Apple still ships software you might need in case a drive fails. Even in the case of the new MacBook Air, Apple ships the software on a flash drive.

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I know how to do the updates. What I dont know is what size each update that I have completed was. I am having a data usage disagreement with my Telco and want to prove to them that this computer did not download the amount of data they are claiming it did.

I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta

The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

Hi William. This article should answer your question: Do I qualify for a free upgrade?

I have just purchased the osx upgrade to 10.7 lion butb my mac is not connected to the internet. I have an apple id but it seems that i need my mac to be connected to the net to downolad the up grade. can i save the upgrade to my windows pc and transfer?

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