I have just received two white I Phones 4 Model MC611LL and they bring along the Face Time feature. I own an older I Phone 4 model MC610 LL and it doesn´t have the Face Time feature. How should I get it?.
I have just received two white I Phones 4 Model MC611LL and they have the Face Time Feature included. I own an older version of I Phone 4 Model MC610LL and it doesn´t have the Face Time feature included. How can I get it?.
Where did you get the old one? If it came from the Middle East, FaceTime was removed from those due to government regulations. It can NOT be added back to them.
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TS1292 Hi I have $15 Apple Store card how should I get to my phone please
Hi I have $15 app Store card how should I get to my phone
If it's an Apple Store gift card, as opposed to an iTunes gift card or App Store card, then it can only be used in an Apple retail store or the Apple online store - you can't redeem it onto your iTunes account.
If it's an iTunes or app store card then you should be able to redeem it onto your account : http://support.apple.com/kb/HT1574 -
Question
I "upgraded" to FF5 and now have no refresh or stop icons in the menu bar, nor are they available on the "personalize" menu. How do I get them back?The idea is that the button on the end of the location gar is smart and changes between being a stop or a reload button. It is a stop button whilst loading and a reload button once loaded.
The buttons can be dragged off the customise menu, or if they are already on the toolbar they may be re-positioned, they combine depending on the order they are in, separate them or move them so they swap places, instead of docking with the location bar. -
My iPad mini displays i0S 6 and won't bring up the main menu. How do I get it to show the menu?
My iPad mini displays iOS 6 and won't bring up the main menu. How do you get it to access the main menu?
Reboot your iPad and see if that lets it start up properly.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If this doesn't work, you may have to restore your iPad using iTunes on your computer. -
Just put a new hard drive in my IMAC and I bought a lion OS license online so how do i get the software on the imac
You need at least 10.6.7 installed. If that's the case, since you didn't indicate anything, update to 10.6.8, launch the App Store.app in /Applications, and click on the Redeem link.
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I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.
Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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My mac 10.8 does no have the file, com.apple.desktop. plist I wentto lIbrary, preference and look for it and it is not where in my mac. I also launch time machine and file is no where on my Mac. How do I get this file back?
thanksSystem files are hidden by default in Finder now, search for what you want then click the little + button on the top right of the bar that appears when you do a search. A new bar comes up and click the first box (that says "Kind"), change it to "System Files". Then change the box that says "aren't included" to "are included" and your file should show up.
http://osxdaily.com/2009/02/25/show-hidden-files-in-os-x/ -
My text notification light no longer works now since the Lollipop upgrade. How do I get it back since i use my phone in silent mode most of the time?
We want you to love your software update pitbullmommy71! When did you update your phone? Have you tried going into phone settings and set up your notifications as you would like them? It can take a few days for your phone to normalize after the update, but this may be a bit much. Some apps may no longer be compatible with the new software so you can try running phone in Safe Mode or do a Hard Reset to see if this improves your phone. I've seen where some have completed a Hard Reset after the update and downloaded all same apps, and phone works flawlessly now. However, if you'd like to try Safe Mode first, (which is where all 3rd party apps are disabled), you can certainly try this for 24 hours to see if improves.
Safe Mode: http://vz.to/1i0XGEW
Hard Reset: http://vz.to/1GrhWqy
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport -
I have several tv episodes stuck in my downloads on my iPad. I receive an error, unable to download when I try to resume downloading. I can't clear them out of the download queue. How do I get rid of these from download?
You can always finish the downloads in iTunes on your computer and then the TV Shows to the iPad. Launch iTunes and go to Store>Check for available downloads. Finish the downloads and then sync the iPad.
As far as trying to finish the downloads on the iPad .....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again. -
I have two personal e-mail accounts and a general account that I have synced to my Mail app, but I keep getting emails sent to the non-personal e-mail because they're on the same server. How can I change that?
The only ways I know of for email to get sent to an account are:
1. It was addressed to that account. Someone used that email address to send you the email.
2. It was forwarded to that account by the account to which it had been addressed. I am not aware of Mail having this feature but it is often a feature provided by your ISP that you can turn on by logging into your account via the Internet and setting it up. I assume you have not done this, though.
With several email addresses in the same Mail client, you have to be careful which one you are sending from. If you send from the wrong address, any replies will come back to that same address. I make this mistake all too often. -
I seam to have two Apple accounts under one email address. Can I delete the old one? How do I do this?
KBS wrote:
I seam to have two Apple accounts under one email address.
Are you sure ? As far as I know an Apple ID can only be associated with one email address.
Go to My Apple ID and click Manage your account
KBS wrote:
Can I delete the old one?
Apple IDs cannot be deleted.
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
More Info > http://support.apple.com/kb/HT5622
And here > http://www.apple.com/support/appleid/ -
I'm usingiPhoto 9.2.1. Recently, everytime I open an album, I get a "face (the same one)" covering every picture. If I click on the picture, I can see the real picture. How do I get rid of this "face" that covers all?
Make a temporary backup of your library (if you don't already have a backup of it) and launch iPhoto with the Command +Option key held down and rebuild the library with options #1, 2, 3 and 6 selected.
OT
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